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Northland > Community Health and Social Services >

Whangārei Rape Crisis Inc

Sexual Harm Service

Today

Description

24-hour Emergency Response for those who have experienced Rape or Sexual Violence. 

We offer listening and support 24-hours a day 7 days a week through our crisis line. Our crisis service can also include in-person support, including during forensic and therapeutic examinations. Time with our service includes creating a support plan to meet survivors' immediate needs and ongoing support to achieve goals for healing and recovery.

We are not only a crisis service. Many people who contact us have experienced rape and/or sexual abuse some time ago. Our services are available to anyone who has experienced rape and/or sexual abuse, no matter when it happened.

Our court service provides support throughout the court process. We can be present at court hearings, before and after evidential video interviews, and at any other stage. We work with partners such as police and Court Victim Advisors to ensure survivors' emotional, psychological, and practical needs are met as they take the necessary steps to seek justice.

In our space are three support rooms and a resting room. Our waiting room is open to anyone dropping in or waiting for an appointment. We also have a shower available. We welcome survivors and their whānau to drop in anytime and share in our space.

Staff

Qualified Social Workers

Ages

Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Call 0800 883 300 - select '1' for Northland and then select '3' for Whangārei - Crisis line operates 24 hours, 7 days a week, including public holidays

Or call our office on 09 438 6221.

Referral

Self-referrals welcome by phone or drop-in.

Referrals from other agencies by email to:

Walk in

Drop-in service, support rooms and office: first floor, 125 Cameron Street (entrance on Albert Street with free parking behing the building). 

If you are unable to navigate a flight of stairs please phone to arrange an alternative location for support.

Make an appointment

Call 0800 883 300 - select "1" for Northland and then select "3" for Whangārei - Crisis line operates 24 hours, 7 days a week, including public holidays

Call our office  09 438 6221, 9am-5pm, Mon-Fri

Fees and Charges Categorisation

Free

Fees and Charges Description

None

Hours

Mon – Fri 9:00 AM – 5:00 PM

Phone crisis line operates 24 hours, 7 days a week, including public holidays.

 

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Northland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Languages Spoken

English, Māori

Services Provided

Support for survivors, their friends and whanau
Court Support
Support to access ACC counselling
Support at forensic and therapeutic medical examinations
Advocacy

Disability Assistance

Quiet, low sensory environment, A longer appointment time, NZ sign language interpreter, Support to make decisions

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, LGBTQIA+ friendly

Parking

Free parking at the back of the building, entrance on Albert Street. Four carparks available.

P120 parking on the street.

Region

Northland

Contact Details

Office phone:  09 438 6221, manned 9am-5pm, Mon-Fri

125 Cameron Street (first floor, entrance on Albert Street)
Whangarei
Northland 0110

Information about this location

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Get directions

Street Address

125 Cameron Street (first floor, entrance on Albert Street)
Whangārei
Northland 0110

Postal Address

PO Box 418
Whangārei 0140

This page was last updated at 11:46AM on May 7, 2024. This information is reviewed and edited by Whangarei Rape Crisis Inc.