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Today

9:00 AM to 5:00 PM.

Description

CNSST Foundation (formerly known as Chinese New Settlers Services Trust) offers culturally and linguistically appropriate social services, education and social housing to Asian and the wider community in New Zealand.

Social Work and Counselling Services (SWCT) of CNSST provides professional, confidential and holistic support to our Asian whānau experiencing/witnessing family violence or sexual violence.

For the initial 3 years, CNSST operated at Jenny’s home garage without any external funding. Now the organisation has developed to a medium-size NGO serving more than 15,000 local Asian migrants per annum by a professional and cohesive team including 38 paid staff, 100+ contracted tutors or counsellors, and over 50 long-term volunteers.

CNSST provides wraparound services by its five teams:

  • Social work & counselling team, annually serving over 249 individuals and families and running community parenting programmes for over 500 local young parents;
  • Employment & enterprise team, annually serving over 717 job seekers with over 397 successful job placements;
  • Education & settlement team, annually serving over 500 newcomers with settlement support and over 1600 youths and community participants into cultural and art programmes;
  • Korean community services team, annually serving over 200 Korean families;
  • Social enterprise team, annually serving over 2000 elderly through Senior Mutual Support Network as well as weekly educating over 1500 young students at CNSST Cultural Learning Centre.

As a professional service provider, CNSST has been approved and certified as below:

  • In 2002: Approved by CYFNZ as a service provider to the local Asian community, mainly Chinese, Korean and other Asian migrant communities, e.g. Cambodian and Vietnamese migrants;
  • In 2010: Approved by NZICA as an ATO;
  • In May 2013: Approved by NZQA as a PTE;
  • In July 2013: Approved by SHU as a social housing provider;
  • In Nov 2013: Approved by China Government as the Overseas Chinese Language Teaching Model School;
  • In 2015: Approved by China Government as the Overseas Chinese Service Centre.

In the long term, CNSST aims to be developed as an Asian community hub to provide services to the local Asian minority communities in a holistic approach, as well as to develop it to be a successful social enterprise.

Staff

Multi-lingual professional staff team providing culturally and linguistically appropriate wrap-around services.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment

Please make an appointment at our reception desk or ring us beforehand. 

Fees and Charges Description

See website for more details http://www.cnsst.org.nz/

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We close during the Christmas Holiday for 3 weeks in Dec and Jan every year. 

Languages Spoken

Mandarin Chinese, Cantonese Chinese, Chinese, Korean, Malay, English, Greek

Services Provided

Abuse and violence support

Counselling, Education programmes, Family violence intervention, Information and support, Referral to specialist services, Supervised contact, Support groups, Victim support, Annual Report 2019-2020 (PDF, 5.4 MB) CNSST Foundation Annual Report 2019-2020 CNSST Annual Report 2020-2021 (PDF, 8.6 MB) CNSST Foundation Annual Report 2019-2020, Note: PDF downloads require the free Adobe Reader application to view.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Supervised contact
  • Support groups
  • Victim support

Note: PDF downloads require the free Adobe Reader application to view.

Advocacy
Asian services
Budgeting and help with debt

Individualised CNSST Employment Coaching and Placement Services to provide culturally and linguistically appropriate pre-employment support, job matching and post-placement support to job seekers and their families. The goal of the services is to enhance the confidence and financial independence of our clients.

Individualised CNSST Employment Coaching and Placement Services to provide culturally and linguistically appropriate pre-employment support, job matching and post-placement support to job seekers and their families. The goal of the services is to enhance the confidence and financial independence of our clients. 

Education and training

http://www.cnsstei.ac.nz/

  • Life skills
  • Skills courses

http://www.cnsstei.ac.nz/

Elder abuse
Employment support

We provide employment coaching and/or job matching services to the following groups: - migrant job seekers on main benefit

We provide employment coaching and/or job matching services to the following groups:

- migrant job seekers on main benefit

Food support
Pregnancy and parenting

CNSST has five Triple-P certified trainers, providing Chinese, Korean and English parenting programmes. CNSST works with our whanau to empower them with the improved parenting and grandparenting skills.

  • Parenting education
  • Parent wellbeing
  • Whānau support
  • Dads

CNSST has five Triple-P certified trainers, providing Chinese, Korean and English parenting programmes. 

CNSST works with our whānau to empower them with the improved parenting and grandparenting skills. 

Sexual harm victims/survivors - Do you need help and support?

Support and counselling

  • Support and counselling
Social work

We provide social work and counselling services two ways: - Case Management: Family Violence, Parenting, Financial Difficulties, Couple Relationship, Stress Management, Social Isolation. - Community Programmes: Parenting Programmes, Healthy Babies Healthy Futures, Healthy Mothers Healthy Futures Perinatal Mental Wellbeing, Senior Support Services, Safety Programme for Adult and Children victims, Anti- Family Violence, Anti-bullying Projects, etc.

We provide social work and counselling services two ways:

- Case Management: Family Violence, Parenting, Financial Difficulties, Couple Relationship, Stress Management, Social Isolation. 

- Community Programmes: Parenting Programmes, Healthy Babies Healthy Futures, Healthy Mothers Healthy Futures Perinatal Mental Wellbeing, Senior Support Services, Safety Programme for Adult and Children victims, Anti- Family Violence, Anti-bullying Projects, etc.

Stopping violence services

Disability Assistance

Wheelchair access, Mobility parking space, Wheelchair accessible toilet, Quiet, low sensory environment

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Region

Central Auckland, East Auckland, South Auckland

Contact Details

9:00 AM to 5:00 PM.

15 Clifton Court
Panmure
Auckland 1072

Information about this location

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Get directions

Street Address

15 Clifton Court
Panmure
Auckland 1072

Postal Address

PO Box 14129
Panmure
Auckland 1741

This page was last updated at 11:16AM on May 20, 2024. This information is reviewed and edited by CNSST Foundation.