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South Auckland > Community Health and Social Services >

Franklin Family Support Services

Social Service, Abuse and Violence Support, Stopping Violence

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Description

Franklin Family Support Trust is dedicated to providing quality services and support to assist families or individual members in the Franklin region. It currently offers counselling, social work service, parenting courses, budgeting, transport to hospital/DHB appointments, JP and legal advice service.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Please contact us for non judgemental support and guidance.
Phone: 09 2386233
Email: admin@familysupport.org.nz
Walk in: Monday to Friday 9am-4pm

Walk in

205 King Street, Pukekohe

Referral

Referral Form

Website / App

Familysupport.org

Make an appointment

To make an appointment with any of our practitioners
Phone: 09 2386233
Email: admin@familysupport.org.nz
Walk in: Monday to Friday 9am-4pm

Charges

The Franklin Family Support Services (FFSS) is a charitable organisation and most of our services are available free of charge.

Fees and Charges Categorisation

Free, Fees apply, Discounts available

Hours

Mon – Fri 9:00 AM – 4:00 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Māori, Tongan, Samoan, Tokelauan, Afrikaans

Services Provided

Social Work

How we work We know that often whaanau are the best people to identify their own needs. By walking alongside, we can support development, growth, and independence through mana enhancing practice. We believe using a holistic approach to address complex needs is better achieved when whaanau are empowered to restore the mauri in their pursuit to whaanau ora. Pohatu & Pohatu (2011) What we do Wrap-around-support for individuals and whaanau - internal & external supports Oho Wānanga for Waahine Maa - 4 wks (Oho is for women who have experienced or living in family & sexual harm, addictions and/or mental health) Koorero Ora sharing community space for our whaanau to koorero Advocacy Support Youth Support building healthy relationships between student, schools and their whaanau/families Aged 65yrs and over experiencing or at risk of abuse/harm or neglect

How we work

We know that often whaanau are the best people to identify their own needs. By walking alongside, we can support development, growth, and independence through mana enhancing practice.
We believe using a holistic approach to address complex needs is better achieved when whaanau are empowered to restore the mauri in their pursuit to whaanau ora. Pohatu & Pohatu (2011)

What we do

  • Wrap-around-support for individuals and whaanau - internal & external supports
  • Oho Wānanga for Waahine Maa - 4 wks (Oho is for women who have experienced or living in family & sexual harm, addictions and/or mental health)
  • Koorero Ora sharing community space for our whaanau to koorero
  • Advocacy Support
  • Youth Support building healthy relationships between student, schools and their whaanau/families
  • Aged 65yrs and over experiencing or at risk of abuse/harm or neglect
Counselling

Grief, Stress, Relationships, Depression, Anxiety, Parenting, Abuse, Anger, Family, Our counsellors work within the guidelines of the Code of Ethics as required by NZAC and Franklin Family Support Services policies and procedures., We respect confidentiality unless the safety of the client or others is threatened.

  • Grief
  • Stress
  • Relationships
  • Depression
  • Anxiety
  • Parenting
  • Abuse
  • Anger
  • Family

Our counsellors work within the guidelines of the Code of Ethics as required by NZAC and Franklin Family Support Services policies and procedures.

We respect confidentiality unless the safety of the client or others is threatened.

Transport Service

We can provide FREE or subsidised transport to your hospital/DHB appointments. Please book at least 48 hours ahead.

We can provide FREE or subsidised transport to your hospital/DHB appointments. Please book at least 48 hours ahead.

Financial Mentors

Our Financial Mentors aim to help families find security in handling their own financial affairs through the development of good money management skills. We can give advice and support to whaanau on the following financial topics; · Meeting your everyday financial needs · Making sure you are getting all your entitlements · Managing debt repayments · Advocacy on behalf of clients · Kiwisaver hardship applications · Insolvency assistance · Identifying and avoiding fraud · Planning for a positive financial future · To discuss and work through different financial options · Working out an achievable family budget

Our Financial Mentors aim to help families find security in handling their own financial affairs through the development of good money management skills.

We can give advice and support to whaanau on the following financial topics;

·         Meeting your everyday financial needs

·         Making sure you are getting all your entitlements

·         Managing debt repayments

·         Advocacy on behalf of clients

·         Kiwisaver hardship applications

·         Insolvency assistance

·         Identifying and avoiding fraud

·         Planning for a positive financial future

·         To discuss and work through different financial options

·         Working out an achievable family budget

Parenting

Free sessions that offer guidance, tips, and advice to help support parents/caregivers to develop strategies and build positive relationships with your children/teens. Incredible Years Parenting Programme – for parents of children 3-8yrs - 14wks Toolbox – Parenting for Teens programme – for parents of teens 12-18yrs - 6wks

  • Parenting education

Free sessions that offer guidance, tips, and advice to help support parents/caregivers to develop strategies and build positive relationships with your children/teens.

  • Incredible Years Parenting Programme – for parents of children 3-8yrs - 14wks
  • Toolbox – Parenting for Teens programme – for parents of teens 12-18yrs - 6wks

Note: PDF downloads require the free Adobe Reader application to view.

Disability Assistance

Wheelchair access, Assistance to move around, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, Online / virtual / app

Parking

Short term parking is available on King Street or free parking available at the rear of our building on Massey Avenue.

Region

South Auckland

Contact Details

205 King Street
Pukekohe
Auckland 2120

Information about this location

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Get directions

Street Address

205 King Street
Pukekohe
Auckland 2120

Postal Address

205 King Street
Pukekohe 2340

This page was last updated at 10:09AM on February 8, 2024. This information is reviewed and edited by Franklin Family Support Services.