12:00 AM to 12:00 AM.


In Your Hands – a free family violence helpline available 24/7 nationwide 

The In Your Hands helpline provides support for people who want to change their violent behaviour.

It takes courage to step up and seek change. If you're concerned your behaviour is hurting or scaring loved ones, we can provide you information and support  to make positive changes for you and your whānau.

Our helpline is run by trained counsellors who can:

  • Help you to recognise unsafe behaviours in your relationship
  • Support you to take steps to seek help
  • Connect you to relevant support services in your area
  •  Give you self-help and self-referral information
  • Provide advice on how to support others if you’re concerned about their behaviour.

What is Family violence?

Family violence can be a range of behaviours that affect everyone in the family and wider whānau. It can take the form of physical, sexual, emotional or psychological abuse. It can be a one-off situation or a pattern of abusive actions towards a family/whānau member that causes them fear and harm.

If you’re worried about your behaviour towards loved ones, we’re here to help you.


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Call 0800 456 450 anytime.

Website / App

Web chat on: www.inyourhands.org.nz

For more information and a range of online resources visit: www.inyourhands.org.nz

Anyone can access

No appointment required

Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

In Your Hands Operates 24 hours, 7 days a week.

Public Holidays: Open on all public holidays.

Services Provided

Stopping violence services

Disability Assistance

Support to make decisions

Additional Details

Phone, Online / virtual / app, LGBTQIA+ friendly


West Coast, Canterbury, Northland, South Auckland, Hutt, Taranaki, Waitaki, Hawkes Bay, Central Lakes, Central Auckland, Tairāwhiti, West Auckland, South Canterbury, Bay of Plenty, Southland, Waikato, Wellington, Dunedin - South Otago, MidCentral, East Auckland, Nelson Marlborough, Wairarapa, Whanganui, Lakes, North Auckland

Contact Details

12:00 AM to 12:00 AM.

This page was last updated at 8:51AM on March 18, 2024. This information is reviewed and edited by In Your Hands Helpline.