?

Lakes > Community Health and Social Services >

Maatua Whāngai

Social Service, Abuse and Violence Support, Kaupapa Māori

Today

8:00 AM to 4:00 PM.

Description

Maatua Whāngai is a referral only social service. We provide marae based social services, embracing the whānau ora concept in the delivery of best outcomes for whānau. Referrals provided to us by NZ Police, Oranga Tamariki and Whānau Ora can access the following services: Te Pae Oranga, Youth Services and Whānau Ora support, Family Harm support.

Our Vision
Taumata kē atu – Whānau thriving today, tomorrow and into the future

Our Mission
Tautoko to Iwi, awhiniatia katoa, whakahokia tō tātou Iwi

Guided by our values of
Ahurea, Whakamanawa, Hononga & Iwi

Staff

Management Team
Mary Corbett – General Manager
Janina Khan - Youth Services & Whānau Ora Team Lead
Christine Corbett - Social services Team Lead

Kaitiaki Tari (Administrator)
Atareta Doctor 

Youth Services
Our Youth Workers
Tukairangi Semmons 
Darcy Hunt
Pesini Tavake
Raniera King
Jackie Watene

Te Pae Oranga – Iwi Community Panel
Our Kaikawekorero
Caroline Taute
Tania Fitzell
Sarah Cairns
Leia Akroyd
Renee Dudley

Our Paeārahi
Whānau Ora

Jimmy Mihaka
Te Hoi Waara 
Kerrianne Tamou

Te Mahurutanga
Fred Haumaha
Aneta Edwards


Ages

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Referral

We receive referrals from NZ Police, Oranga Tamariki and Whānau Ora.

Fees and Charges Categorisation

Free

Hours

8:00 AM to 4:00 PM.

Mon – Fri 8:00 AM – 4:00 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Māori

Services Provided

Youth Services

Mentoring: Our Mentoring Programme provides individualised and intensive support to young people to achieve their goals and aspirations. Supported Bail: Supported Bail is a community-based alternative for young people who would otherwise be detained on remand in an Oranga Tamariki Youth Justice Residence or Remand Home. - these services are only accessible via referral from Oranga Tamariki.

Mentoring: Our Mentoring Programme provides individualised and intensive support to young people to achieve their goals and aspirations. 

Supported Bail: Supported Bail is a community-based alternative for young people who would otherwise be detained on remand in an Oranga Tamariki Youth Justice Residence or Remand Home.

- these services are only accessible via referral from Oranga Tamariki.

Iwi Community Panel

An iwi-based response to crime that aims to hold offenders to account for their offending and, as far as possible, repair the harm they have done to the victim and the community, and reduce the chance of their reoffending. Te Pae Oranga is a supported resolution process for low-level offenders focusing on education, prevention, and accountability. Police can refer a participant to Te Pae Oranga if they are aged 17 years or over, the offence carries six months’ imprisonment or less (and is not an offence related to family violence or methamphetamine use) and the participant admits guilt. Police have full discretion as to whether they choose to refer to Te Pae Oranga as opposed to diversion or court.

An iwi-based response to crime that aims to hold offenders to account for their offending and, as far as possible, repair the harm they have done to the victim and the community, and reduce the chance of their reoffending. Te Pae Oranga is a supported resolution process for low-level offenders focusing on education, prevention, and accountability.

Police can refer a participant to Te Pae Oranga if they are aged 17 years or over, the offence carries six months’ imprisonment or less (and is not an offence related to family violence or methamphetamine use) and the participant admits guilt. Police have full discretion as to whether they choose to refer to Te Pae Oranga as opposed to diversion or court.

Whānau Ora

The role of our Paeārahi or Navigators is to work with whānau to identify their needs and aspirations. They work alongside whānau to support their participation in education, primary health and employment, and coordinate access to specialist services.

The role of our Paeārahi or Navigators is to work with whānau to identify their needs and aspirations. They work alongside whānau to support their participation in education, primary health and employment, and coordinate access to specialist services.

Abuse and violence support

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly

Parking

Limited parking on site, please make use of the road for street parking if you are able.

Region

Lakes

Contact Details

8:00 AM to 4:00 PM.

(07) 348 1231 or Free phone 0800 622 822

26 Tarewa Road
Rotorua 3010

Information about this location

View on Google Maps

Get directions

Street Address

26 Tarewa Road
Rotorua 3010

Postal Address

26 Tarewa Road, Rotorua

This page was last updated at 2:09PM on November 23, 2023. This information is reviewed and edited by Maatua Whāngai.