Lakes > Community Health and Social Services >
Mana Social Services Trust
Social Service, Abuse and Violence Support, Stopping Violence
Today
9:00 AM to 4:30 PM.
Description
Mana Social Services Trust is a Māori provider. We deliver social work support to the community which is delivered by Registered Social Workers and Court Referred Restorative Justice in five courts, Rotorua, Ōpōtiki, Whakatāne, Taupō and Tokoroa delivered by Accredited Restorative Justice Facilitators.
Programs offered include Social Workers in Schools, Group or individual programs for non-protected adult victims of family violence, Ako Program for Tamariki/Children who have witnessed or experienced family violence or other social issues, Seasons for Growth Program.
Mana Social Services aims to provide effective services that meet the diverse needs of its clientele and we respect their cultural backgrounds.
Staff
We are qualified registered social workers and accredited restorative justice faciliators supported by our administration kaimahi.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
We are a Māori Social Service Provider aiming to meet the diverse needs of our clientele and respect your cultural background. Please contact us for non-judgemental support and guidance from our caring team of skilled kaimahi.
We have a free 0800 number 0800 450 029 where you can leave a message.
Our office phone is 07 348 6191.
Receptionist is available between 9am and 4pm Monday to Friday.
Service: We offer face to face sessions, Zoom sessions and telephone sessions.
Make an appointment
Referral
Clients can walk in off the street to make a self referral.
If a referral has been made by a third party we will ask the client to come into the office to sign a referral form which will activate the process.
Walk in
Fees and Charges Categorisation
Free
Fees and Charges Description
Free
Hours
9:00 AM to 4:30 PM.
| Mon – Fri | 9:00 AM – 4:30 PM |
|---|
Languages Spoken
English
Services Provided
We deliver services to support people impacted by family violence. These include family / whānau violence education and whānau conflict resolution. We work with individuals, relationships and children, supporting those who have experienced any form of abuse - historical or current.
We deliver services to support people impacted by family violence. These include family / whānau violence education and whānau conflict resolution. We work with individuals, relationships and children, supporting those who have experienced any form of abuse - historical or current.
- Conflict resolution mediation
- Family violence intervention
- Information and support
- Referral to specialist services
- Victim support
We deliver services to support people impacted by family violence. These include family / whānau violence education and whānau conflict resolution. We work with individuals, relationships and children, supporting those who have experienced any form of abuse - historical or current.
Restorative justice is court referred and delivered by Accredited Restorative Justice Facilitators. Its gives people affected by crime the opportunity to talk about the impact of the offending, and allows those who have done the wrong to accept responsibility, be accountable and put things right as much as possible. We deliver the service in Rotorua, Whakatāne, Ōpōtiki, Taupō and Tokoroa.
Restorative justice is court referred and delivered by Accredited Restorative Justice Facilitators. Its gives people affected by crime the opportunity to talk about the impact of the offending, and allows those who have done the wrong to accept responsibility, be accountable and put things right as much as possible. We deliver the service in Rotorua, Whakatāne, Ōpōtiki, Taupō and Tokoroa.
Disability Assistance
Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app
Travel Directions
We are situated at 1231 Haupapa Street, Rotorua, Ground Floor
Public Transport
We are located close to Public Transport. Buses are available at the corner of Haupapa and Amohia Streets outside our premises.
Parking
We do not have parking for our clientele. Paid parking is available on Haupapa Street and surrounding streets. Free parking is available on the outskirts of Rotorua. Approximately 10 minute walk.
Region
Lakes
Contact Details
9:00 AM to 4:30 PM.
-
Phone
0800 450 029
Email
Ground Level, 1231 Haupapa Street
Rotorua 3010
Street Address
Ground Level, 1231 Haupapa Street
Rotorua 3010
Postal Address
PO Box 775
Rotorua 3040
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This page was last updated at 1:52PM on October 21, 2025. This information is reviewed and edited by Mana Social Services Trust.
We offer social work support to the community which includes family violence education, conflict resolution, support for children and relationships, addressing all forms of abuse, building self esteem and autonomy, navigating grief and loss, resolving relationship challenges and anger management. Together we work towards wellbeing, resilience, and stronger whānau connections. We also run the Social Workers in Schools Programme - a social work service, delivered in the school setting. By intervening early, social workers are able to work with children, their families/whānau and schools, to help protect vulnerable children and develop plans to improve their safety, wellbeing and educational outcomes.
We offer social work support to the community which includes family violence education, conflict resolution, support for children and relationships, addressing all forms of abuse, building self esteem and autonomy, navigating grief and loss, resolving relationship challenges and anger management. Together we work towards wellbeing, resilience, and stronger whānau connections.
We also run the Social Workers in Schools Programme - a social work service, delivered in the school setting. By intervening early, social workers are able to work with children, their families/whānau and schools, to help protect vulnerable children and develop plans to improve their safety, wellbeing and educational outcomes.