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Ōtara Health Trust

Social Service, Kaupapa Māori

Today

Description

Kotahi te kōhao o te ngira e kuhuna ai te miro mā, te miro pango, me te miro whero. There is only one eye to the needle through which the white, red, and black threads must pass  -  Kingi Tāwhio

Like the threads within the whakatauki above from Tāwhiao, the second Māori king, the three strands mentioned below seek to convey the avenues by which Ōtara Health travels; delivering services, supporting community, and enabling and empowering change wherever it is that change needs to occur. Together, they form the necessary elements for Ōtara Health to achieve its vision for Ōtara which is: Together, Vibrant and Strong.

The first thread Whānau Matauranga (Family/Parenting Education), serves as a Pou (Support Pole) for the organisation's new and existing parental/education programmes which include HIPPY, LUE and Teen Parenting programmes.

The organisation’s neighbourhood support programme, Kaitohutohu, Neighbourhood Support and the AWHI healthy housing assessment service form the second service thread under the Pou of Papa Kainga (Community Service).

The third service thread to emerge is under the Pou of Hapori Whanui (Community Systems). Work under this thread saw the organisation’s management and staff taking a systemic approach toward improving services within Ōtara, working across the different systems to establish an environment for a new way of thinking and working among service providers both government and non-government. 

Facilitating collaborative engagement, applying a mix of Twyford’s ‘Power of Co’ and Mark Friedman’s RBA framework was helpful in the organisation’s recent work involving Nga Mana Whenua o Tamaki Makaurau and three Local Boards who together are developing a plan for improving Māori input into Local Board decision making. The work provided a valuable opportunity for building capability amongst Ōtara Health’s community engagement and facilitation team. The learning from this new way of thinking and doing is what Ōtara Health will leverage off in 2019-2020 when it will support the Ōtara community together with stakeholders, to establish a range of collaborative and innovative community-led initiatives under a common agenda.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Walk in, Make an appointment, Referral

Charges

All services provided free of charge.

Hours

Mon – Fri 8:30 AM – 4:30 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Cook Islands Māori, Māori, Samoan, Tongan

Services Provided

Abuse and violence support

PAPA KAINGA Neighbourhood Support Otara Health’s neighbourhood support coordinator continued to support residents of Otara to form and be part of a Neighbourhood Support Group on their street. The Neighbours Day event again featured, although with a lower participation rate this year, largely due to a clash in dates with the annual Pasifika Festival also held on the same weekend. Kaitohutohu Home Support Service This service, usually supported by two health field workers, provides free support in the home for families experiencing complex health and social issues. AWHI – Housing Assessment Service This service supports the National Hauora Coalitions goal to provide healthy housing. Whānau with either a pregnant woman or a child that is being treated at their GP or Hospital because their house is making them sick are eligible for this service.

  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services

PAPA KAINGA

Neighbourhood Support
Ōtara Health’s neighbourhood support coordinator continued to support residents of Ōtara to form and be part of a Neighbourhood Support Group on their street. The Neighbours Day event again featured, although with a lower participation rate this year, largely due to a clash in dates with the annual Pasifika Festival also held on the same weekend.

Kaitohutohu Home Support Service
This service, usually supported by two health field workers, provides free support in the home for families experiencing complex health and social issues. 

AWHI – Housing Assessment Service
This service supports the National Hauora Coalitions goal to provide healthy housing. Whānau with either a pregnant woman or a child that is being treated at their GP or Hospital because their house is making them sick are eligible for this service.

Education and training

WHANAU MATAURANGA HIPPY The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Otara Health’s HIPPY team of tutors and HIPPY coordinator. Pepi Pods A free bed for newborns up to 6 months to reduce SUDI (Sudden Unexpected Death of an Infant). This is provided to the family with education around safe sleeping. Teens Dads This is a support service focused on Teen Dads initially but with the aim of supporting the whole whānau. Youth Service This is a support service focused on any youth in Otara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. LUE This is a nutrition and active lifestyle support service focused on kids from 3 to 18 years old but is inclusive of the whole whānau.

  • Pre-school education
  • Life skills

Whānau MATAURANGA

HIPPY
The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Ōtara Health’s HIPPY team of tutors and HIPPY coordinator. 

Pepi Pods
A free bed for newborns up to 6 months to reduce SUDI (Sudden Unexpected Death of an Infant). This is provided to the family with education around safe sleeping.

Teens Dads
This is a support service focused on Teen Dads initially but with the aim of supporting the whole whānau.

Youth Service
This is a support service focused on any youth in Ōtara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do.

LUE
This is a nutrition and active lifestyle support service focused on kids from 3 to 18 years old but is inclusive of the whole whānau.

Advocacy

HAPORI WHANUI Work under this thread saw the organisation’s management and staff taking a systemic approach toward improving services within Otara, working across the different systems to establish an environment for a new way of thinking and working among service providers both government and non-government.

HAPORI WHANUI

Work under this thread saw the organisation’s management and staff taking a systemic approach toward improving services within Ōtara, working across the different systems to establish an environment for a new way of thinking and working among service providers both government and non-government. 

Food support

Otara Health Food Bank Otara Health FOOD BANK- Currently during Level 3 providing food support to South and East Auckland Our foodbank mainly serves the Otara/Papatoetoe residents only during level 1. But depending on the level of food stock donated we can support Auckland South. To register for a parcel please keep an eye on our Facebook page (Link is above). You will be able to register for a food parcel by clicking on the SIGN-UP button at the top of our Facebook (FB) page when it opens. Details for this will be displayed on our FB page. Our normal days are Wed and Friday's each week with the registrations opening on Tues and Thurs at 11.30 am and will close once all available parcels are allocated. Families can only request one parcel per week and unfortunately, we are not able to deliver. For any help around registering for food please phone or email our office. Otara Health Food Bank Otara Health FOOD BANK- Currently during Level 3 providing food support to South and East Auckland Our foodbank mainly serves the Otara/Papatoetoe residents only during level 1. But depending on the level of food stock donated we can support Auckland South. To register for a parcel please keep an eye on our Facebook page (Link is above). You will be able to register for a food parcel by clicking on the SIGN-UP button at the top of our Facebook (FB) page when it opens. Details for this will be displayed on our FB page. Our normal days are Wed and Friday's each week with the registrations opening on Tues and Thurs at 11.30 am and will close once all available parcels are allocated. Families can only request one parcel per week and unfortunately, we are not able to deliver. For any help around registering for food please phone or email our office.

Ōtara Health Food Bank

Ōtara Health FOOD BANK- Currently during Level 3 providing food support to South and East Auckland

Our foodbank mainly serves the Ōtara/Papatoetoe residents only during level 1. But depending on the level of food stock donated we can support Auckland South. To register for a parcel please keep an eye on our Facebook page (Link is above). You will be able to register for a food parcel by clicking on the SIGN-UP button at the top of our Facebook (FB) page when it opens. 

Details for this will be displayed on our FB page. Our normal days are Wed and Friday's each week with the registrations opening on Tues and Thurs at 11.30 am and will close once all available parcels are allocated.

Families can only request one parcel per week and unfortunately, we are not able to deliver.

For any help around registering for food please phone or email our office.

Pregnancy and parenting

WHANAU MATAURANGA Young Dads of Otara Young Dads of Otara is a collective of teen dads and young fathers who, through the support of Otara Health and their own deep desire to do well by their whanau, are working hard at being good men and good role models. They’re showing they care very much for their partners and tamariki, and also their community. An evaluation of Otara Health’s work by Manukau Institute of Technology (MTI) in 2015 in this area of practice, looked at what support the Trust offers teenage fathers, what works, what’s challenging, what’s needed, and whether any of it is effective. The MIT research team identified in its evaluation report, a need for more of these camps; help with legal issues particularly in assisting young dads to know their rights as fathers while they grapple with acknowledging and understanding their new responsibilities. A requirement for more counselling featured strongly, and not only for the young parents involved, but also to help their own parents to come to terms with having a child who has become a teenage parent. Overall the evaluation reported that Otara Health’s efforts were making a significant difference in a complex and demanding social area of need, and that those teen parents interviewed greatly valued the support provided. HIPPY The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Otara Health’s HIPPY team of tutors and HIPPY coordinator. Great Potentials provides 85% funding for the programme received from the Ministry of Education. This year Otara Health struggled to find a funder to fund the remaining 15%, and so met this cost from its own reserves. Incredible Years Helping struggling parents with children aged between 3-8 years old to learn about managing their child’s behaviour is the focus of Otara Health’s Incredible Years facilitator and the Incredible Years (IY) programme. The Ministry of Health funds Otara Health to deliver this important and valuable programme. Recruiting and securing participants continues to be a challenge with so many other competing issues Otara parents are often faced with. Those who attend and complete the course report they feel much more confident in managing their child’s behaviour than before, and are enjoying the wonderful experience of family time with their children.

  • Parenting education

Whānau MATAURANGA

Young Dads of Ōtara
Young Dads of Ōtara is a collective of teen dads and young fathers who, through the support of Ōtara Health and their own deep desire to do well by their whānau, are working hard at being good men and good role models. They’re showing they care very much for their partners and tamariki, and also their community. An evaluation of Ōtara Health’s work by Manukau Institute of Technology (MTI) in 2015 in this area of practice, looked at what support the Trust offers teenage fathers, what works, what’s challenging, what’s needed, and whether any of it is effective. 

The MIT research team identified in its evaluation report, a need for more of these camps; help with legal issues particularly in assisting young dads to know their rights as fathers while they grapple with acknowledging and understanding their new responsibilities. A requirement for more counselling featured strongly, and not only for the young parents involved, but also to help their own parents to come to terms with having a child who has become a teenage parent. Overall the evaluation reported that Ōtara Health’s efforts were making a significant difference in a complex and demanding social area of need, and that those teen parents interviewed greatly valued the support provided.

HIPPY
The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Ōtara Health’s HIPPY team of tutors and HIPPY coordinator. Great Potentials provides 85% funding for the programme received from the Ministry of Education. This year Ōtara Health struggled to find a funder to fund the remaining 15%, and so met this cost from its own reserves.

 

Incredible Years
Helping struggling parents with children aged between 3-8 years old to learn about managing their child’s behaviour is the focus of Ōtara Health’s Incredible Years facilitator and the Incredible Years (IY) programme. The Ministry of Health funds Ōtara Health to deliver this important and valuable programme. Recruiting and securing participants continues to be a challenge with so many other competing issues Ōtara parents are often faced with. Those who attend and complete the course report they feel much more confident in managing their child’s behaviour than before, and are enjoying the wonderful experience of family time with their children.  

Social work
Social services crisis assessment
Youth mentoring / development

Youth Service CHILLZONE This is a support service focused on any youth in Otara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. CHILLZONE is a Youth drop in centre in Otara 244 East Tamaki Road, Otara.

Youth Service 

CHILLZONE

This is a support service focused on any youth in Ōtara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. CHILLZONE is a Youth drop in centre in Ōtara 244 East Tāmaki Road, Ōtara.

Disability Assistance

Wheelchair access

Region

South Auckland

Contact Details

Shop 3, 46 Fair Mall Lane
Otara
Auckland 2023

Information about this location

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Street Address

Shop 3, 46 Fair Mall Lane
Ōtara
Auckland 2023

Postal Address

PO Box 61 474
Ōtara
Auckland 2159

This page was last updated at 1:22PM on February 16, 2023. This information is reviewed and edited by Otara Health Trust.