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Auckland Regional Dental Service (ARDS)

General Dentist Service

Today

Description

To our Auckland whānau

With the change in COVID-19 alert levels on 12 August 2020 across the Auckland region, the wellbeing of our community is paramount.

Practicing guidelines set jointly by the Ministry of Health and Dental Council of New Zealand state that all routine dental treatment should be postponed. Therefore, the Children’s Community Dental Service (Auckland Regional Dental Service) is only able to provide urgent and emergency dental care to children, once the child’s condition has been assessed by a dental clinician over the phone.

The Dental Council of New Zealand has further advised that if a child’s dental condition can be accurately diagnosed and effectively managed without needing to see the child in-person, then that is best. This means the child’s dental condition may be able to be managed with medication alone.

From 12 August 2020, we will have seven essential dental care clinics open across Auckland (please find the list below). Opening hours are Monday-Friday, 8am-4.30pm.

Clinic name

Direct dial

Direct email

Silverdale

09 426 8470

Glenfield Intermediate

09 444 6160

Henderson Intermediate

09 838 9571

Point England

09 570 4309

Browns Road, Manurewa

09 264 0047

Buckland Road, Mangere

09 442 7208

Pukekohe Intermediate

09 237 1070

If your child is in pain or you have concerns about their teeth, please phone the nearest clinic to you from the list provided above. Our dental clinicians will be available to discuss your concerns with you and to make a plan for your child.

If you need to contact a health professional outside our operating hours, please phone Healthline on 0800 611 116.

We kindly request you do not present to the clinic unless you have phoned the clinic and have been offered an appointment. Please note that we are required to ask COVID-19 pre-screening questions prior to all children and their whānau attending an appointment in our dental clinics.

Thank you for your continued support,
The Children’s Community Dental Service.

 

 

Auckland Regional Dental Service (ARDS)
Free dental assessments and care are provided for children and adolescents in the greater Auckland area.

Birth to Year 8
The ARDS School Dental service provides free dental services to children from birth to Year 8 who have been enrolled with the service. We operate from dental facilities across the greater Auckland area; these facilities include a mixture of fixed clinics, transportable dental units and dental vans. For more information about child dental care or to find a list of clinics near you please check our website here or phone 0800 TALK TEETH (0800 825 583).

Adolescent Dental Care
Free dental care is provided for adolescents from Year 9 until their 18th birthday by contracted dental practices. Regardless of whether adolescents are at school, in paid employment or not, they are still entitled to free dental services. For more information about adolescent dental care or to find a dental practice who provides funded dental care near you please click here or phone 0800 TALK TEETH (0800 825 583).

Enrolment
All babies born in Auckland's main hospitals are automatically registered with the Auckland Regional Dental Service. Your child will be invited to a dental appointment when they are about 1 year old.

If your child is new to Auckland or new to New Zealand they may not be registered with us. To enrol/register your child please complete the ARDS Dental Registration Update E-form below (see Referral Process), phone 0800 TALK TEETH (0800 825 583), or contact one of our dental facilities.

For information and FAQ on the Pukekohe Intermediate Dental Clinic Public Health Notice please visit the dedicated website:   www.countiesmanukau.health.nz/ardspukekohe

Hours

Mon – Fri8:00 AM – 4:30 PM

Wheelchair Access

Yes

Government Funded/Subsidised Care

Adolescents Year 9 [Form 3] until 18th Birthday, Birth to Year 8 (Form 2)

Languages Spoken

English

Referral Process

Enrolment
All babies born in Auckland's main hospitals are automatically registered with the Auckland Regional Dental service. You will receive a welcome text and your child will be invited to a dental appointment when they are about 1 year old.

If your child is new to Auckland or new to New Zealand they may not be registered with us. To enrol/register your child please complete the ARDS Dental Registration Update E-form found below, phone 0800 TALK TEETH (0800 825 583) or contact one of our dental facilities. 

  
Pre-school child (0-5 years):
  • Children born in an Auckland hospital will be automatically enrolled on our database.
  • You can check by contacting one of our dental clinics or 0800 number.
  • You will receive your first appointment when your child is about 1 year old. 
School children:
  • School age children who have been enrolled as a pre-school patient will be automatically transferred to their school roll.
  • If your child has not been previously enrolled at a clinic you may receive an enrolment pack from the Dental Clinic.
  • School age children may be seen at school in a variety of ways on the Dental Van, on a Transportable Dental Unit or at a Fixed Clinic.

You are welcome to attend any appointment with your child.

 
If you want to know more about what dental care and advice we provide, talk to the Dental Therapist/Oral Health Therapist at your ARDS clinic or call: 0800 TALK TEETH (0800 825 583)

Note: PDF downloads require the free Adobe Reader application to view.

Services / Treatments

  • ARDS Dental Registration/Enrolment

    Enrolment
    All babies born in Auckland's main hospitals are automatically registered with the Free Children's Community Dental Service.… More PDF

  • Free Dental Care

    General Dental Check
    Your child's first dental appointments should start when they are about 1 year old.… More

  • Sugar Fact Sheet

    More PDF

  • Dental Materials Fact Sheet

    More PDF

  • Preventive Treatment Fact Sheet

    More PDF

  • Pulpotomy and Stainless Steel Crown Fact Sheet

    More PDF

  • Advice and Consent Form

    More PDF

  • Dental Practices providing funded care to Adolescents (Year 9 {Form 3} up until the 18th Birthday)

    Dental care is funded for adolescents (Year 9 {Form 3} up until the 18th birthday.… More PDF

Fees

The Auckland Regional Dental Service provides free care for eligible patients.

To enable us to determine your child’s eligibility for free dental care, please include a photocopy or scan of the following documents with any new enrolment forms:

  • Relevant pages of both the parent/guardian and child’s passport; this should include the page with your photograph and personal details, and ALL permits issued (e.g. Residents / Student / Visitor / Work Permits.)
  • The passport page(s) that shows the “New Zealand Entry” stamp.
  • If one or both parents are New Zealand citizens please provide a copy of the child’s full birth certificate only.

Refugees and those who have applied to be refugees in NZ - please provide a copy of the Immigration NZ letter of acceptance of refugee status.

Public Transport

Auckland Transport www.at.govt.nz

Website

Contact Details

  • Phone

    Freephone: 0800 TALK TEETH or 0800 825 583

  • Website

ARDS Administration Office:
Phone: (09) 839 0565
Fax: (09) 839 0566
Email: ards@waitematadhb.govt.nz


Adolescent Dental Service:
0800 TALK TEETH or 0800 825 583 or 09 838 1711

For a list of clinics currently open in your area please click here

For a list of adolescent contracting dentists click here

Postal Address

Auckland Regional Dental Service
Private Bag 93 115
Henderson 0650
Auckland

This page was last updated at 3:59PM on August 14, 2020. This information is reviewed and edited by Auckland Regional Dental Service (ARDS).