Bay of Plenty, Lakes, Waikato > Community Health Services >

Complex Chronic Illness Support

Community Health Service


9:00 AM to 2:30 PM.


Our vision is to “Empower People Towards Wellness” and our purpose is to improve the quality of life of people who suffer from a complex chronic illness, as well as that of their loved ones.

With our support people with complex chronic illnesses can, in time, develop an increased ability to participate in family, social and community life, and lead a life that is fulfilling and meaningful for them.

We provide many resources to our members including our innovative award-winning “Towards Wellness” Programme. We work with our members, their families and their community providing practical tools and developing strategic plans on how to find their next steps towards wellness.


Our Health and Wellness Facilitators work across Eastern Bay of Plenty, Western Bay of Plenty, Waikato and Lakes.

Our Facilitators work with members, their Whānau and Support Network providing education and assistance in actively managing their illness and improving their wellbeing.


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Referral, Website / App


Membership with CCIS is $40 per year but this can be waived in cases of hardship.


9:00 AM to 2:30 PM.

Tue – Fri9:00 AM – 2:30 PM

Public Holidays: Closed Queen's Birthday (6 Jun), Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr).

Services Provided

Towards Wellness Programme

The best of research-based knowledge into an easy-to-understand package to help people living with Chronic Illnesses begin to find their next steps towards wellness.


Support for meetings with health practitioners / WINZ / family members.

Information & support

  • Group Seminars - various guest speakers, presentations, events
  • Bi-monthly Newsletter - linking to the latest research and programme information
  • On-site Library - where members and whānau can do their own…


Group Support Meeting

Opportunity to have monthly group catch-ups with our Field Officers and other members to share ideas and support one another.

Injury, illness or disability

  • Self management

Family / whānau

  • Support


Bay of Plenty, Lakes, Waikato

Contact Details

9:00 AM to 2:30 PM.

Western Bay of Plenty – 027 625 4449

Eastern Bay of Plenty – 020 401 79092

Lakes (Rotorua/Taupō) – 020 401 79091

Waikato – 022 154 7076


53 Fraser Street
Tauranga South
Bay Of Plenty 3112

Information about this location

View on Google Maps

Get directions

Street Address

53 Fraser Street
Tauranga South
Bay Of Plenty 3112

This page was last updated at 3:45PM on January 24, 2022. This information is reviewed and edited by Complex Chronic Illness Support.