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Dementia Lakes

Community Health Service


9:00 AM to 4:00 PM.


Service delivery during COVID-19

Alert Level Service Delivery
Level 4

Working from home.

Available by zoom or phone.

Weekly newsletters sent out to all clients.

Weekly contact with most clients and/or carers

Level 3

As per Level 4.

Putting together activities packs for clients due to boredom and no day programs operating.

Level 2 TBC - will follow MOH and DHB guidelines, may be some office based work 
Level 1 Commence working from office and home visiting

Phone numbers:

Lynne: 027 239 8339

Annette: 027 239 2855


Our vision is to inspire people to live well with dementia. As a key player in the dementia journey, Dementia Lakes supports people with dementia and their family/whanau through a range of services across the Lakes region.

We believe that with the most up to date support programmes, improved environments, and connections to community, people affected by dementia can continue to live an enriching and enjoyable life. 

How do I access this service?

Contact us, Make an appointment, Referral, Walk in


9:00 AM to 4:00 PM.

Mon – Fri9:00 AM – 4:00 PM

Staff may be away from the office during these hours. Please leave us a message and we will get back to you.

Public Holidays: Closed on all public holidays.

Service Types

Home support

  • Home visiting

Our Support Coordinators are available to visit clients and family/whanau in their homes and they can follow up with regular phone calls, and/or emails or letters.

Family / whanau

  • Support

We offer support to all families and carers who require it and assist them to live well with dementia.

Older adult


We provide advocacy for people living with dementia and their carers as they navigate an ever increasingly complex health system.  


We also offer a range of education programmes for clients and carers. 


No fees apply.

Languages Spoken

English, Maori

Wheelchair Access




Contact Details

1460A Hinemoa Street
Rotorua 3010

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Street Address

1460A Hinemoa Street
Rotorua 3010

This page was last updated at 9:23AM on May 4, 2020. This information is reviewed and edited by Dementia Lakes.