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Bay of Plenty > Community Health and Social Services >

Eastern Bay Primary Health Alliance (EBPHA) - Community Nursing

Community Health Service

Services Provided

Integrated Case Management (ICM) Service

Service types: Advocacy, Family / whānau support, Home support, Information & support.

The ICM service supports General Practice in the care of patients with chronic care conditions and/or complex needs by providing case management and navigation services that support and compliment the clinical objectives. The ICM team are able to assist with:

  • Advocacy and support;
  • Referrals to social and community health services;
  • Home visiting;
  • Telephone monitoring; and
  • Self-management support.

Referrals to the service can be made through General Practice only via Med Tech e-Referral.

Contact Details

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5 Louvain Street
Whakatane
Bay Of Plenty 3120

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Street Address

5 Louvain Street
Whakatāne
Bay Of Plenty 3120

Postal Address

PO Box 664
Whakatāne 3158

This page was last updated at 12:16PM on November 23, 2023. This information is reviewed and edited by Eastern Bay Primary Health Alliance (EBPHA) - Community Nursing.