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Far North Community Hospice

Cancer Network Group Service


8:00 AM to 3:30 PM.


Far North Community Hospice is located in the Far North of New Zealand and covers the area from Cape Reinga to Mangamuka, North Hokianga to Taupo Bay.

Far North Community Hospice is community based with a nursing team who visit people in their home to do pain and symptom management. At the Kaitaia Hospital is a self contained unit, the Shirley Crawford Haven, located in the General Ward, for interim care and for families wanting to care for their loved ones in a supported environment.

Palliative Care Nurses are available Monday to Friday and "on call" 24/7 for emergencies that may arise after hours.

A Palliative Care Specialist visits monthly and is available to support the nursing team when and if required. Far North Community Hospice is privileged to have a GP with a special interest in Palliative Care who attends the weekly team meeting. The GP undertook a year of full time study to obtain a Palliative Care Diploma.

The Hospice team is complemented with a Family Support Co-ordinator who provides support for family members / carers before and into the bereavement period. 

New to the team are the:

  • Events Co-ordinator who manages the fundraising events promoting Hospice to the public. An example is co-ordinating the promotion of the Farmers Remembrance Trees.
  • Funding & Projects Co-ordinator who manages funding applications at a local and national level and will seek funding for special projects Hospice may be planning.
  • Facilities Co-ordinator who oversees and manages the grounds and equipment including the vehicles and any minor repairs that may need to be done to the buildings etc.

Another service available is the Hospice Life Review service. A trained and dedicated volunteer will record, in book form, your life's story - a precious gift for family.

Far North Community Hospice has a range of loan equipment to support patient care in the home. These items include: electric beds, shower and bath stools, commodes, Spenco mattresses etc. 

Hospice does liaise closely with the multidisciplinary team i.e. Occupational Therapy, Physiotherapy, District Nursing, other Health Specialist, and Iwi providers to provide a continuous care regime.

Far North Community Hospice is a Charitable Trust that is partially funded by the Ministry of Health.  The balance of its operating costs is raised by sponsorship and/or fundraising.  This is not an easy task given the economic climate at present and the large area that is covered.

In May 2014 the Take 2 Hospice Shop was opened at 165 Commerce Street Kaitaia. It provides an opportunity for the Far North Community to support and give back to a service that is free to those who it need.

Hospice has a loyal group of volunteers that do an enormous amount of work, not only at the Hospice Shop, including fundraising, receptionist work, grounds maintenance and taking care of the Haven at the Hospital.  Anyone interested in becoming a volunteer is welcome to come and see what it is we do. 

In August 2016 Hospice proudly opened Awhi Mai Awhi Atu (caring for me caring for you) house at the rear of the property. The house will accommodate two offices, a large meeting room and a dedicated lounge for patient / carer pamper sessions held monthly by a registered therapist.

Service Areas

Hospice and palliative care services

Aids and equipment

  • Home equipment
  • Living aids

Nursing support services

  • Palliative and hospice care


  • Support during treatment
  • Support for family/whānau/partners

Home support

  • Home equipment

Cultural support

Exercise and relaxation

  • Massage therapy


8:00 AM to 3:30 PM.

Mon – Fri 8:00 AM – 3:30 PM

The above hours are office hours. 

Far North Community Hospice has an On Call Nurse available for any After Hours Emergency Call Outs that fall outside of the office hours. 

This means having a nurse available 24/7 to triage emergency calls.

How to access this service

Accessing the service is as easy as picking up the phone.  Hospice accepts referrals from patients, GPs, immediate family, hospitals, specialists, social workers etc (as long as the patient consents to the referral).

A hospice nurse will then contact the patient and set up an appointment for an assessment.  The nurse will assess the patient and either accept the referral or explain why they do not meet our criteria. 

The nurse will then go on to explain the role and involvement of the organisation in their care.

Patients are welcome to have family and/or carers with them at this appointment.

Team details

The Hospice Team consists of:

  • Operations Manager
  • Administration Co-ordinator
  • Administration Staff
  • Specialist Palliative Care Nurses
  • Family Support Co-ordinator
  • Events Co-ordinator
  • Funding & Projects Co-ordinator
  • A local GP with a Diploma in Palliative Care
  • Shop Manager
  • Kaumatua
  • Dedicated Volunteers

The organisation also has a Board of Trustees whose responsibility is the governance of hospice.

Contact Details

Street Address

58A Matthews Avenue, Kaitaia

Postal Address

58A Matthews Avenue
Kaitaia 0410

PO Box 690
Kaitaia 0441

This page was last updated at 11:41AM on April 2, 2019. This information is reviewed and edited by Far North Community Hospice.