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IDEA Services – Eastern BOP/Rotorua/Lakeland

Community Health Service


13 Ti Street, Victoria, Rotorua

8:00 AM to 4:30 PM.


We support people in all services to have a plan that clearly sets out what goals and outcomes they want to achieve. This means we need to get to know them well to be able to support and work with them to meet their goals.

Through a person-centred approach people are supported to think about what they want to achieve and how this can be supported by family/whānau, friends, community networks and IDEA Services.

In residential, vocational and day services, we support people to have a personal plan and achieve their goals.


Adult / Pakeke, Older adult / Kaumātua

How do I access this service?


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People accessing Ministry of Health funded services have a comprehensive needs assessment, which gathers information from the person with an intellectual disability and sometimes their family provide information as well.…



Funding eligibility determined by needs assessment. 


13 Ti Street, Victoria, Rotorua

8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

Languages Spoken


Services Provided

Injury, illness or disability

  • Disability support
  • Home support
  • Needs assessment
  • Rehabilitation
  • Self management

Wellness / healthy lifestyle

  • Exercise and activity




Contact Details

13 Ti Street
Bay of Plenty 3010

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Street Address

13 Ti Street
Bay of Plenty 3010

Postal Address

PO Box 663  
Rotorua 3040

This page was last updated at 10:32AM on July 29, 2021. This information is reviewed and edited by IDEA Services – Eastern BOP/Rotorua/Lakeland.