Lakes > Community Health Services >

IDEA Services - Lakes

Community Health Service


13 Ti Street, Victoria, Rotorua

8:00 AM to 4:30 PM.


We support people in all services to have a plan that clearly sets out what goals and outcomes they want to achieve. This means we need to get to know them well to be able to support and work with them to meet their goals.

Through a person-centred approach people are supported to think about what they want to achieve and how this can be supported by family/whanau, friends, community networks and IDEA Services.

In residential, vocational and day services, we support people to have a personal plan and achieve their goals.


Child / Tamariki

How do I access this service?


Contact us

People accessing Ministry of Health funded services have a comprehensive needs assessment, which gathers information from the person with an intellectual disability and sometimes their family provide information as well.…



Funding eligibility determined by needs assessment. 


13 Ti Street, Victoria, Rotorua

8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Public Holidays: Closed on all public holidays.

135 Taharepa Road, Taupō

Please note that the Taupo area is looked after by a mobile Service Manager. Please ring the landline number which will divert to the mobile of the manager on call. 

Languages Spoken


Services Provided

Injury, illness or disability

  • Disability support
  • Home support
  • Needs assessment
  • Rehabilitation
  • Self management

Wellness / healthy lifestyle

  • Exercise and activity




Contact Details

This page was last updated at 3:27PM on February 10, 2021. This information is reviewed and edited by IDEA Services - Lakes.