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Independent Living

Community Health Service


9:00 AM to 5:00 PM.


Independent Living is a not-for-profit organisation, which makes sense, since we’re in the business of being human.

We’re committed to making daily living easier for people with impairments, as well as their families, whānau, and support networks.

We’re your friendly community experts on all things related to ageing, disability and maintaining independence.

From generic information through to walking stick testing, we can help you navigate the health and disability sector and access funding options. We offer brochures and information in a wide variety of languages, and we sell a huge tried-and-tested range of daily living aids. 

Most importantly, we care about what people can do. We focus on abilities, we find solutions, and we work to understand the unique situation of everyone who comes to us. You’ll enjoy the caring advice and expertise of our team when you visit. Many of us have experienced disability ourselves, so what we do has deep personal meaning to us.

We’re all about helping you find your own path through life – staying by your side and on your side along the way.

We have three stores (Royal Oak, Botany South & Browns Bay - see details on left) and a mobile service that operates in the Franklin - Rodney area.

Empowering you to live your best life, with ease.

How do I access this service?

Contact us


We are partially funded by the Ministry of Health to provide free information and impartial advice.  We also have a range of mobility equipment and aids for daily living that are available for purchase. 


9:00 AM to 5:00 PM.

Mon – Fri9:00 AM – 5:00 PM
Sat9:00 AM – 4:00 PM

Mobile Service: Please contact the Mobile Service Manager on (027) 450 0146

Public Holidays: Closed on all public holidays.

Languages Spoken

Cantonese Chinese, English, Korean, Mandarin Chinese

Services Provided

Assistive products & equipment

In addition to providing free independent and unbiased information we also stock a large number of assistive products, equipment and aids for daily living. This includes:

  • Aids for Daily Living…

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Asian services

中文服务 (Mandarin and Cantonese Service)
粤语/普通话联系人: 林皓 Felix Lin
周一周二周五:  上午10:00 至 下午3:00

地址:14 Erson Avenue, Royal Oak, Auckland
09 625 0322      (英)
09 625 0312        (中)


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Older adult / Kaumātua

Injury, illness or disability

  • Aids and equipment
  • Disability support

Temporary injury or disability? We have a range of mobility equipment available for hire including:

  • manual wheelchairs
  • walkers
  • crutches
  • a mobility scooter
  • ramps
  • knee scooter

Pacific Island people


Wheelchair Access



Accessible parking and entry access available at all 3 store locations.


Central Auckland, North Auckland, South Auckland


Contact Details

14 Erson Avenue, Royal Oak, Auckland

Central Auckland

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308 Te Irirangi Drive, Auckland

South Auckland

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This page was last updated at 1:01PM on May 6, 2021. This information is reviewed and edited by Independent Living.