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Parent Aid North West

Community Health Service


Parenting is one of life’s greatest experiences and at times one of the most challenging! As the parent, your little one will look to you for love, understanding, support and guidance 24/7 which is not always easy.

Parent Aid North West is a free at-home service for parents  - we give parents a hand when they have their hands full. We work with first time mums while they establish breast-feeding, look after their newborn and recover from childbirth. We can also provide help for parents who have a young, growing family of little ones where life can get extremely busy.

We're here if a parent gets sick, suffers an accident or finds themselves in a situation where they need support, or for parents with twins or triplets (or more) who need many hands from time to time.

So if you could do with a hand, have the care of a preschooler and live in the North West (Kumeu to Glorit, Muriwai, Riverhead, South Head, Waitoki) and including West Rodney please get in touch with Kim.

It's FREE, it's easy to book and we love to help.

How do I access this service?

Contact us, Make an appointment


Hours are usually Mon to Fri 9am - 12noon or 1pm - 4pm but some visits can be 2 hours within school hours.

Please get in touch - ph, txt, email, contact via website, whatever suits you best. Then we will return your contact as soon as we can.

Christmas Hours - Parent Aid North West's last day in 2018 is Friday 14th Dec., and the first day back is Monday 21st January 2019. We are unavailable during closedown, but you may leave a message to be responded to in the first week back.

Public Holidays: Closed on all public holidays.
Christmas: Closed 23 Dec — 3 Jan.

Service Types

Family / whanau

  • Parenting education
  • Postnatal support
  • Support

Mother and child

  • Breast feeding
  • Parenting education
  • Postnatal support
  • Pregnancy
  • Young mums

Parent Aid North West provide practical support to parents of under 5s in their own home. This support includes light housework, childcare while Mum has a rest, preparing a meal…


Home support

  • Carers


Free to parents.

Languages Spoken


Wheelchair Access



North Auckland, West Auckland

Contact Details

Contact Suzanne McCracken

Or online at:

1 Porter Crescent
Auckland 0800

Information about this location

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Get directions

Street Address

1 Porter Crescent
Auckland 0800

Postal Address

PO Box 5
Auckland 0840

This page was last updated at 10:06AM on June 11, 2019. This information is reviewed and edited by Parent Aid North West.