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Parent Aid North West

Community Health Service



Parent Aid North West provides a free postnatal care service to families who have just had a baby, particularly those mothers recovering from a caesarean section. Each family situation is unique so we can tailor our support to reflect your family requirements so Mum can focus on herself and the needs of her newborn.


This service is for a family with toddlers who then have twins. We are able to provide up to 240 hours of practical home help by utilising a MSD subsidy. Essentially this help is the same as our postnatal care service, but reflective of each family’s specific needs.


Parent Aid North West is able to provide free practical home help to families with babies and children under 5 years old within the North West Rodney and South Kaipara Region. Our focus is addressing the needs of parents that are experiencing postnatal depression, anxiety, overwhelmed and stressed, rural isolation, sleep deprivation, accident, illness or general hardship. We assist with general household duties, meal preparation, child care, and can help with transport, so that parents can attend medical and wellbeing appointments.

How do I access this service?

Contact us, Make an appointment


Free to parents.


Hours are usually Mon to Fri 9am - 12noon or 1pm - 4pm 

Please get in touch - phone, txt, email or contact via our website. We will return your contact as soon as we can.

Christmas Hours - Parent Aid North West's last day in 2021 is Friday 17th Dec., and the first day back is Monday 10th January 2022. We are unavailable during closedown, but you may leave a message to be responded to in the first week back.

Public Holidays: Closed on all public holidays.
Other: Closed 4 Jan — 7 Jan.

Languages Spoken


Services Provided

Family / whānau

  • Parenting education
  • Postnatal support
  • Support

Mother and child / Māmā and pēpi

  • Breast feeding
  • Parenting education
  • Postnatal support
  • Pregnancy
  • Young mums

Parent Aid North West provide practical support to parents of under 5s in their own home. This support includes light housework, childcare while Mum has a rest, preparing a meal…


Home support

  • Carers

Wheelchair Access



North Auckland, West Auckland

Contact Details

Contact Suzanne McCracken

Or online at:

Book an Appointment

1 Porter Crescent
Auckland 0800

Information about this location

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Get directions

Street Address

1 Porter Crescent
Auckland 0800

Postal Address

PO Box 5
Auckland 0840

This page was last updated at 3:21PM on April 7, 2021. This information is reviewed and edited by Parent Aid North West.