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Lakes > Community Health and Social Services >

QE Health

Community Health Service, Sexual Harm

Today

8:00 AM to 4:30 PM.

Description

QE Health is a treatment centre for people with all forms of arthritis and chronic pain.

We offer:

The information below focuses on DHB and ACC funded services.

How do I access this service?

Make an appointment, Referral, Contact us, Walk in

Hours

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

Hours for Spa and Gym can be found here

Click here for our public holiday hours

Languages Spoken

English, Māori, French

Services Provided

Rheumatology

QE Health is the Rheumatology Department for Lakes DHB. QE Health provides outpatient rheumatology first assessments and follow ups for Lakes DHB clients. QE Health also provides a number of wraparound services associated with this that include physiotherapy and occupational therapy services for rheumatological conditions with the aim of providing benefit in terms of pain relief, quality of life, self-management of the condition and improved independence at home. Specialist consultation clinics and services are provided to Rotorua and Taupo (Taupo clinic is once weekly based out of Taupo Hospital) under contract for the Lakes District Health Board. Find out more here

QE Health is the Rheumatology Department for Lakes DHB.

QE Health provides outpatient rheumatology first assessments and follow ups for Lakes DHB clients. QE Health also provides a number of wraparound services associated with this that include physiotherapy and occupational therapy services for rheumatological conditions with the aim of providing benefit in terms of pain relief, quality of life, self-management of the condition and improved independence at home.

Specialist consultation clinics and services are provided to Rotorua and Taupō (Taupō clinic is once weekly based out of Taupō Hospital) under contract for the Lakes District Health Board.

Find out more here

Orthotics

QE Health is the Orthotics Department for Lakes DHB. QE Health provides a comprehensive orthotic service to the Rotorua and Lakes region (including a bi-weekly clinic run from Taupo Hospital). QE Health is an ACC accredited orthotics provider and can also see patients privately, without GP referral as well. QE Health manufacture and make orthoses on site to suit the needs of the individual and their condition. Orthoses provided include: Custom and customised foot orthoses Ankle bracing Ankle Foot Orthoses for drop foot and instability Knee orthoses for acute injuries and chronic conditions Lumbar supports Spinal orthoses Upper limb bracing Find out more here

QE Health is the Orthotics Department for Lakes DHB.

QE Health provides a comprehensive orthotic service to the Rotorua and Lakes region (including a bi-weekly clinic run from Taupō Hospital). QE Health is an ACC accredited orthotics provider and can also see patients privately, without GP referral as well. 

QE Health manufacture and make orthoses on site to suit the needs of the individual and their condition. 

Orthoses provided include:

  • Custom and customised foot orthoses
  • Ankle bracing
  • Ankle Foot Orthoses for drop foot and instability
  • Knee orthoses for acute injuries and chronic conditions
  • Lumbar supports
  • Spinal orthoses
  • Upper limb bracing

Find out more here

Physiotherapy

QE Health Physiotherapy - we are an accredited ACC provider, we also service the Lakes DHB Rheumatology contract. We have a DHB contract for: Rheumatology & Rehabilitation Strength & Balance Classes Community Hydrotherapy Pool Young adult Rehabilitation Community Rehabilitation We have ACC contracts for: Chronic Pain Injuries and Accidents Find out more here Services provided include: Sports Injuries Back and Neck Pain Dry Needling/Acupuncture Clinical Pilates Rehabilitation Gym Facilities Hydrotherapy Classes Post Surgery Rehabilitation Chronic Pain Management Musculoskeletal and Neurological Conditions Vestibular Physiotherapy

QE Health Physiotherapy - we are an accredited ACC provider, we also service the Lakes DHB Rheumatology contract. 

We have a DHB contract for: 

  • Rheumatology & Rehabilitation
  • Strength & Balance Classes
  • Community Hydrotherapy Pool
  • Young adult Rehabilitation
  • Community Rehabilitation 

We have ACC contracts for: 

  • Chronic Pain 
  • Injuries and Accidents  

Find out more here

Services provided include:

  • Sports Injuries
  • Back and Neck Pain
  • Dry Needling/Acupuncture
  • Clinical Pilates
  • Rehabilitation Gym Facilities
  • Hydrotherapy Classes
  • Post Surgery Rehabilitation
  • Chronic Pain Management
  • Musculoskeletal and Neurological Conditions
  • Vestibular Physiotherapy 
ReCharge & Clinical Programmes

Clinicians under the Lakes DHB, Waikato DHB (Rheumatologist only) Taranaki DHB can refer you to:, - ReCharge (Rehabilitation for Change, Acceptance, Growth and Energy) Programme, Clinicians under the Lakes DHB can refer you to:, - Young Adult Rehabilitation Service (YARS) - Community Rehabilitation (Com Rehab) - Rheumatology Rehabilitation (Outpatient Physio) - Fracture Liaison Service (Strong Bones) - In home programme, Clinicians and ACC case managers from Waikato, Bay of Plenty and Lakes District can refer you to:, - ACC Community Pain Management Service, Rotorua Area Primary Health Services (RAPHS) can refer you to:, - Health Psychology, Counselling & Social Work for Patients with a Long Term Condition, - Dietetics, Find out more here

  • Clinicians under the Lakes DHB, Waikato DHB (Rheumatologist only) Taranaki DHB can refer you to:

 - ReCharge (Rehabilitation for Change, Acceptance, Growth and Energy) Programme

  • Clinicians under the Lakes DHB can refer you to:

 - Young Adult Rehabilitation Service (YARS)
 - Community Rehabilitation (Com Rehab)
 - Rheumatology Rehabilitation (Outpatient Physio)
 - Fracture Liaison Service (Strong Bones)
 - In home programme

  • Clinicians and ACC case managers from Waikato, Bay of Plenty and Lakes District can refer you to:

 - ACC Community Pain Management Service

  • Rotorua Area Primary Health Services (RAPHS) can refer you to:

 - Health Psychology, Counselling & Social Work for Patients with a Long Term Condition

- Dietetics 

Find out more here

Psychology

Clinical and Neuropsychology services include: Clinical Psychology Neuropsychology Assessment Work-Focused Psychology Pain-Focused Psychology: Integrated Service Sensitive Claims Consulting Services Click here for further information. QE Psychology holds contracts for: ACC Psychological Services ACC Neuropsychology ACC Community Pain Service ACC Education-Based Rehabilitation Assessment ACC Integrated Service Sensitive Claims (ISSC) RAPHS Patients with Long Term Health Conditions (via GP) Neuropsychology Assessment for Lakes DHB (via Physician referral) Workplace Health Acute trauma intervention with emergency services personnel Enquiries and referrals to: We take e-referrals from GPs and directly from the public via phone, email or our infoline. Dr Erin Eggleston, Clinical Director, Psychology eggleston@qehealth.co.nz For options on how we can help you, call Carolyn Nash, Psychology Administrator, (07) 348 0189 or email carolyn.nash@qehealth.co.nz

Clinical and Neuropsychology services include:

  • Clinical Psychology 
  • Neuropsychology Assessment
  • Work-Focused Psychology
  • Pain-Focused Psychology:
  • Integrated Service Sensitive Claims
  • Consulting Services

Click here for further information.

QE Psychology holds contracts for:

  • ACC Psychological Services
  • ACC Neuropsychology
  • ACC Community Pain Service
  • ACC Education-Based Rehabilitation Assessment
  • ACC Integrated Service Sensitive Claims (ISSC)
  • RAPHS Patients with Long Term Health Conditions (via GP)
  • Neuropsychology Assessment for Lakes DHB (via Physician referral)
  • Workplace Health
  • Acute trauma intervention with emergency services personnel

Enquiries and referrals to:
We take e-referrals from GPs and directly from the public via phone, email or our infoline.
Dr Erin Eggleston, Clinical Director, Psychology
eggleston@qehealth.co.nz

For options on how we can help you, call Carolyn Nash, Psychology Administrator, (07) 348 0189
or email carolyn.nash@qehealth.co.nz

Sexual Assault or Sexual Abuse

Integrated Service Sensitive Claims (ISSC): QE Health holds this ACC contract for sensitive claims. This is an assessment and treatment service for clients who have experienced sexual assault or historical sexual abuse. For more information visit https://findsupport.co.nz/

Integrated Service Sensitive Claims (ISSC): QE Health holds this ACC contract for sensitive claims. This is an assessment and treatment service for clients who have experienced sexual assault or historical sexual abuse.

For more information visit https://findsupport.co.nz/

Injury support services

Aids and equipment, Rehabilitation, Self management

  • Aids and equipment
  • Rehabilitation
  • Self management
Wellness / healthy lifestyle

Dietetics: QE Health has a contract with RAPHS for clients with a long term condition who are newly diagnosed diabetics or struggling to control their diabetes. Referral is through the RAPHS Long Term Conditions Group. Dietetics can also be accessed privately - no referral required, phone for an appointment. QE Health also offer Green Prescriptions - a low cost gym membership for those clients referred by their doctor.

  • Exercise and activity
  • Healthy eating
  • Mindfulness and mental wellbeing

Dietetics: QE Health has a contract with RAPHS for clients with a long term condition who are newly diagnosed diabetics or struggling to control their diabetes. 

Referral is through the RAPHS Long Term Conditions Group. 

Dietetics can also be accessed privately - no referral required, phone for an appointment. 

QE Health also offer Green Prescriptions - a low cost gym membership for those clients referred by their doctor.

Occupational Health Services

QE Health has added a new Occupational Health Department to support wellness in your workplace. Known for our wellness treatment for individuals, we can now offer your organisation comprehensive treatment options to cover all your needs. Our new Occupation Health Department offers: Pre-employment drug testing – to ensure your candidate meets your standards Random staff drug testing - post accident / promote safety Pre-employment health assessment - baseline assessment and ensure fit for role Annual health assessments – ongoing monitoring of staff annually Hearing tests Eye sight test QE Health work with an occupational physician specialist where opinion is needed on fitness for duty / sickness absence / medical review services / ACC second opinion on causation. Contact us for advice on what is needed for your company.

QE Health has added a new Occupational Health Department to support wellness in your workplace.

Known for our wellness treatment for individuals, we can now offer your organisation comprehensive treatment options to cover all your needs.

Our new Occupation Health Department offers:

  • Pre-employment drug testing – to ensure your candidate meets your standards
  • Random staff drug testing - post accident / promote safety
  • Pre-employment health assessment - baseline assessment and ensure fit for role
  • Annual health assessments – ongoing monitoring of staff annually
  • Hearing tests
  • Eye sight test

QE Health work with an occupational physician specialist where opinion is needed on fitness for duty / sickness absence / medical review services / ACC second opinion on causation.

Contact us for advice on what is needed for your company.

Occupational Therapy

Occupational therapists analyse physical, environmental, psychosocial, mental, spiritual, political and cultural factors to identify barriers to occupation. They then focus on enabling clients to overcome these obstacles to maintain or regain independence in activities of daily life, including self-care, work, leisure and community participation. Our DHB contracts include: Rheumatology and Rehabilitation Community Rehabilitation for Older Adults Young Adult Rehabilitation QE Health occupational therapists can provide ergonomic workstation assessments. Education of ergonomic workstation set up and healthy work practices. Provide recommendations. Enquiries and bookings to: Occupational Therapy Service, QE Health, 07 3480189 Price on Application. We are open to the general public by referral or privately. Referrals: referrals@qehealth.co.nz

Occupational therapists analyse physical, environmental, psychosocial, mental, spiritual, political and cultural factors to identify barriers to occupation. They then focus on enabling clients to overcome these obstacles to maintain or regain independence in activities of daily life, including self-care, work, leisure and community participation.

Our DHB contracts include:

  • Rheumatology and Rehabilitation
  • Community Rehabilitation for Older Adults
  • Young Adult Rehabilitation

QE Health occupational therapists can provide ergonomic workstation assessments.

  • Education of ergonomic workstation set up and healthy work practices.
  • Provide recommendations.
  • Enquiries and bookings to: Occupational Therapy Service, QE Health, 07 3480189
  • Price on Application.
We are open to the general public by referral or privately.

Referrals:  referrals@qehealth.co.nz

Sexual harm victims/survivors - Do you need ACC counselling?

Disability Assistance

Wheelchair access

Parking

Free parking in QE Health carpark, 1084 Hinemaru Street, Rotorua.

Region

Lakes

Contact Details

8:00 AM to 4:30 PM.

QE Health Clinical Services
Day Stay
Intensive Rehabilitation and Chronic Pain Programmes and Outpatient Programmes
Orthotics
Dietetics
Physiotherapy
Occupational Therapy
Rheumatology
Fracture Liaison Service
Clinical and Neuro Psychology
Social Work
In-home Strength and Balance
Community Exercise Classes

Email: infoline@qehealth.co.nz
Phone: 0800 QE Health / 0800 734 325
Phone: (07) 348 0189

Physiotherapy
Email:
physio@qehealth.co.nz
Phone: (07) 343-1665
Monday to Friday 8.00am – 4.30pm

Orthotics
Email:
 orthotics@qehealth.co.nz
Phone: (07) 348 0189
Monday to Thursday 8.00am – 4.30 pm

Click here for contact details for QE Health Spa and Gym

1084 Hinemaru Street
Rotorua

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Street Address

1084 Hinemaru Street
Rotorua

Postal Address

PO Box 1342
Rotorua 3040

This page was last updated at 3:38PM on February 8, 2024. This information is reviewed and edited by QE Health.