Lakes > Community Health Services >

QE Health

Community Health Service, Sexual Harm



Service delivery during COVID-19

Alert Level Service Delivery
Level 4 Telehealth / Phone Consult for all Allied Health, Psychology, Rheumatology.
Level 3

Telehealth / Phone Consult for all Allied Health, Psychology, Rheumatology.

1:1 consult if deemed essential by clinician

In-home visits if deemed essential by clinician

Level 2

Gym, community classes (leisure, strength & balance) Hydro pool (suggest all with restrictions as per MoH direction)

Inpatient programme for in region people only.

All Allied Health services, Psychology, Rheumatology – Telehealth / Phone Consult and 1:1 consults, group classes.

Bone Density (DEXA Scans)

Level 1

All services. 

Inpatient programme including outer regions.

Telehealth / Phone Consult and 1:1 consults, group classes.

QE Health is a treatment centre for people with all forms of arthritis and chronic pain.

We offer:

The information below focuses on DHB and ACC funded services.

How do I access this service?

Make an appointment, Referral, Contact us, Walk in


Mon – Fri8:30 AM – 5:30 PM

Hours for Spa and Gym can be found here

Click here for our public holiday hours

Languages Spoken

English, Māori, French

Services Provided


QE Health is the Rheumatology Department for Lakes DHB.

QE Health provides outpatient rheumatology first assessments and follow ups for Lakes DHB clients. QE Health also provides a number of…



QE Health is the Orthotics Department for Lakes DHB.

QE Health provides a comprehensive orthotic service to the Rotorua and Lakes region (including a bi-weekly clinic run from Taupō Hospital).…



QE Health Physiotherapy - we are an accredited ACC provider, we also service the Lakes DHB Rheumatology contract. 

We have a DHB contract for: 

  • Rheumatology & Rehabilitation
  • Strength & Balance Classes
  • Community…


ReCharge & Clinical Programmes

  • Clinicians under the Lakes DHB, Waikato DHB (Rheumatologist only) Taranaki DHB and Mid Central DHB can refer you to:

 - ReCharge (Rehabilitation for Change, Acceptance, Growth and Energy) Programme

  • Clinicians…



Clinical and Neuropsychology services include:

  • Clinical Psychology 
  • Neuropsychology Assessment
  • Work-Focused Psychology
  • Pain-Focused Psychology:
  • Integrated Service Sensitive Claims
  • Consulting Services

Click here for further information.

QE Psychology holds contracts for:

  • ACC…


Sexual Assault or Sexual Abuse

Integrated Service Sensitive Claims (ISSC): QE Health holds this ACC contract for sensitive claims. This is an assessment and treatment service for clients who have experienced sexual assault or historical…


Injury, illness or disability

  • Aids and equipment
  • Rehabilitation
  • Self management

Wellness / healthy lifestyle

  • Exercise and activity
  • Healthy eating
  • Mindfulness and mental wellbeing

Dietetics: QE Health has a contract with RAPHS for clients with a long term condition who are newly diagnosed diabetics or struggling to control their diabetes. 

Referral is through the…


Occupational Health Services

QE Health has added a new Occupation Health Department to support wellness in your workplace.

Known for our wellness treatment for individuals, we can now offer your organisation comprehensive treatment…


Occupational Therapy

Occupational therapists analyse physical, environmental, psychosocial, mental, spiritual, political and cultural factors to identify barriers to occupation. They then focus on enabling clients to overcome these obstacles to maintain or…


Sexual harm victims/survivors - Do you need ACC counselling?

Wheelchair Access




Contact Details

QE Health Clinical Services
Day Stay
Intensive Rehabilitation and Chronic Pain Programmes and Outpatient Programmes
Occupational Therapy
Fracture Liaison Service
Clinical and Neuro Psychology
Social Work
In-home Strength and Balance

Phone: 0800 QE Health / 0800 734 325
Phone: (07) 348 0189
Fax: (07) 348 4266

Phone: (07) 343-1665
Fax: (07) 348 4266
Monday to Friday 8.00am – 4.30pm

Phone: (07) 348 0189
Fax: (07) 348 4266
Monday to Friday 8.30am – 4.30pm

Click here for contact details for QE Health Spa and Gym

1073 Whakaue Street
Rotorua 3010

Information about this location

View on Google Maps

Get directions

Street Address

1073 Whakaue Street
Rotorua 3010

Postal Address

PO Box 1342
Rotorua 3040

This page was last updated at 10:19AM on March 9, 2021. This information is reviewed and edited by QE Health.