North Auckland > Public Hospital Services > Waitematā District Health Board (WDHB) >
Waitematā DHB Asian Health Services
Public Service, Other
Today
3 Mary Poynton Crescent, Takapuna
8:30 AM to 5:00 PM.
Description
WDHB's Asian Health Services (AHS) provides a range of services and programmes for Asian and ethnic communities health & wellbeing.
Aims:
- To promote culturally and linguistically appropriate health services for ethnic communities
- To improve access to health services and health information for the Asian & ethnic population
- To provide cultural support, emotional support and coordination service to Asian patients/clients
- To provide communication support to Waitematā DHB staff and non-English speaking patients/clients
and their families using WDHB services - To provide cultural information and advice to WDHB staff to enhance cultural competence
- To improve access to primary health services for non-English speaking patients
Staff
Asian Health Services (Waitemata DHB) has approx. 260 people (cultural workers, bureaus and interpreters) to serve culturally & linguistically diverse communities (cover 90+ languages and dialects)
- Grace Ryu - Operations Manager, Asian Health Services
- Hong Lo - Team leader, WATIS Interpreting Service (24/7)
- Ivy Liang - Team Leader, Asian Patient Support Service
- Hannah Lee - Team Leader, Asian Mental Health Service
How do I access this service?
Contact us
Referral
Website / App
www.asianhealthservices.co.nz
Referral Expectations
On-line referral
www.asianhealthservices.co.nz
Phone referral
09- 442-3232 or 0800 88 88 30
Charges
AHS services are free for WDHB patients or clients who are eligible for free public health and disability services.
Hours
3 Mary Poynton Crescent, Takapuna
8:30 AM to 5:00 PM.
Mon – Fri | 8:30 AM – 5:00 PM |
---|
Languages Spoken
Albanian, Arabic, Bengali, Bosnian, Burmese, Cambodian, Cantonese Chinese, Chinese, Cook Islands Māori, Croatian, Czech, Dari (Afghan Persian), Dutch, English, Farsi, Fijian Indian, Filipino, Foochow, German, Greek, Gujarati, Hakka, Hokkien, Hungarian, Indonesian, Italian, Japanese, Kiribati, Korean, Macedonian, Malay, Mandarin Chinese, Nepali, Niuean, New Zealand Sign Language (NZSL), Pashto/Afghani, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Serbian, Shanghainese, Spanish, Swahili (Kiswahili), Swedish, Tagalog, Tahitian, Taiwanese, Tamil, Telugu, Thai, Tokelauan, Tongan, Tuvaluan, Ukrainian, Urdu, Vietnamese
Services
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Asian Health Line (iCare)
The Asian Health Line provides information and advice for Asian & ethnic migrants who are not familiar with New Zealand health services or information incl COVID19 info and support etc.… More
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Asian Breast Screening Support Service
This service promotes, recruits, enrols and supports Chinese and Korean non-English speaking women aged 45-69 years who live in the region to access free breast screening.… More
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Asian Patient Support Service
Our Asian Patient Support Service (APSS) staff are available to support Asian patients receiving care from Waitematā DHB's hospital and community health services, where the patient may require:… More
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Asian Mental Health Service
Asian Mental Health Service (AMHS) provides culturally and linguistically appropriate support for service users under the care of the mental health services of Waitematā DHB (WDHB). AMHS covers the whole catchment area of WDHB (Waitakere, North Shore and Rodney) and the regional forensic service.… More
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WATIS - Waitematā Translation & Interpreting Service
WATIS is a WDHB in-house translating and interpreting service with a 24-hour, 7-days call centre for coordinating requests for 90+ languages, including NZ Sign language.… More
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Health Promotions
Asian Health Services provides the following promotion for Asian migrants residing in the WDHB district:… More
Document Downloads
- TeleHealth Instruction - English (PDF, 513.9 KB)
- TeleHealth Instruction - Simplified Chinese (PDF, 599.9 KB)
- TeleHealth Instruction - Korean (PDF, 332.9 KB)
- TeleHealth Instruction - Hindi (PDF, 630.3 KB)
- TeleHealth Instruction - Japanese (PDF, 600.6 KB)
- TeleHealth Instruction - Tagalog (PDF, 511.7 KB)
- TeleHealth Instruction - Samoan (PDF, 510 KB)
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Growing Stronger Together - English
(PDF, 19.8 MB)
Growing Stronger Together is a fun activity book for children aged 5-12 years old.
The book is aimed at children whose parents are either physically or mentally ill and is designed to help children understand illness.
Growing Stronger Together is available in English, Chinese, Korean & Japanese - Growing Stronger Together - Chinese (PDF, 18.9 MB)
- Growing Stronger Together - Korean (PDF, 18.3 MB)
- Growing Stronger Together - Japanese (PDF, 29.4 MB)
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Translated Document (Chinese) - Medications Following your Heart Attack
(PDF, 687.9 KB)
Chinese language document: medications following your heart attack. -
Translated Document (Korean) - Medications Following your Heart Attack
(PDF, 561 KB)
Korean language document for patients who want more information on what to do following a heart attack. -
Translated Document (Samoan) - Medications Following your Heart Attack
(PDF, 1.6 MB)
Samoan language document: medications following your heart attack. -
Translated Document (Chinese) - Heart Failure Medications
(PDF, 690.2 KB)
Chinese language document: heart failure medications. -
Translated Document (Korean) - Heart Failure Medications
(PDF, 640.3 KB)
Korean language document: heart failure medications. -
Translated Document (Samoan) - Heart Failure Medications
(PDF, 1.9 MB)
Samoan language document: heart failure medications. -
Translated Document (Chinese) - Insulin
(PDF, 981.7 KB)
Chinese language document: starting insulin for people with type two diabetes. -
Translated Document (Korean) - Insulin
(PDF, 493.6 KB)
Korean language document: what those with type 2 diabetes starting insulin need to know. -
Translated Document (Samoan) - Insulin
(PDF, 2.1 MB)
Samoan language document: for those who with type 2 diabetes starting insulin. - Keeping yourself safe with medicines (Chinese) (PDF, 375.3 KB)
- Keeping yourself safe with medicines (Korean) (PDF, 224.5 KB)
- Keeping yourself safe with medicines (English) (PDF, 297.2 KB)
- Paracetamol for Children (Chinese) (PDF, 836.2 KB)
- Paracetamol for Children (Korean) (PDF, 768.1 KB)
Website
Contact Details
3 Mary Poynton Crescent, Takapuna
North Auckland
8:30 AM to 5:00 PM.
1) Asian Health Services - General enquiries
0800 88 88 30 or DDI 09 442-3232
2) Asian Patient Support Service
North Shore Hospital 09 486-8920 extn. 47101
Waitakere Hospital 09 837-8831
3) Asian Mental Health Service
09 486-8920 extn. 47321 or DDI 09 487-1321
4) WATIS Interpreting
Watis@waitemataDHB.govt.nz
3 Mary Poynton Crescent
Takapuna
North Shore
Auckland 0740
Street Address
3 Mary Poynton Crescent
Takapuna
North Shore
Auckland 0740
Postal Address
Private Bag 93 503
Takapuna
Auckland 0740
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This page was last updated at 2:43PM on May 16, 2022. This information is reviewed and edited by Waitematā DHB Asian Health Services.