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Auckland Regional Dental Service (ARDS)
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Description
To our Auckland whānau
This letter is to inform you about the service delivery for the Children’s Community Dental Service (Auckland Regional Dental Service).
During Level 3, there were national restrictions on the health services able to be offered to minimise the risk of spreading COVID-19. This included restrictions on routine dental treatments and check-ups. Because of this, we have now commenced our COVID-19 Recovery Plan. This means we need to firstly offer appointments to children who have been identified as requiring treatment and those waiting the longest for their routine examination. We also offer an acute service for any child who is experiencing dental pain. In addition, during the transition to Level 2 there may be some restrictions in the range of dental treatments that we are able to provide.
We apologise in advance for the delays this will cause for some children who are due a routine check-up. Please be assured that we will contact you as soon as we are able to offer your child an appointment with our service.
In the meantime, if your child is in pain or you have immediate concerns with their teeth, please phone 0800 TALK TEETH (0800-8255-83384). Alternatively, find the direct dial of your nearest clinic here. Our staff will be available to discuss your concerns with you directly, and will offer your child an appointment if required.
Kind regards,
The Children’s Community Dental Service.
Auckland Regional Dental Service (ARDS)
Free dental assessments and care are provided for children and adolescents in the greater Auckland area.
Birth to Year 8
The ARDS School Dental service provides free dental services to children from birth to Year 8 who have been enrolled with the service. We operate from dental facilities across the greater Auckland area; these facilities include a mixture of fixed clinics, transportable dental units and dental vans. For more information about child dental care or to find a list of clinics near you please check our website here or phone 0800 TALK TEETH (0800 825 583).
Adolescent Dental Care
Free dental care is provided for adolescents from Year 9 until their 18th birthday by contracted dental practices. Regardless of whether adolescents are at school, in paid employment or not, they are still entitled to free dental services. For more information about adolescent dental care or to find a dental practice who provides funded dental care near you please click here or phone 0800 TALK TEETH (0800 825 583).
Enrolment
All babies born in Auckland's main hospitals are automatically registered with the Auckland Regional Dental Service. Your child will be invited to a dental appointment when they are about 1 year old.
If your child is new to Auckland or new to New Zealand they may not be registered with us. To enrol/register your child please complete the ARDS Dental Registration Update E-form below (see Referral Process), phone 0800 TALK TEETH (0800 825 583), or contact one of our dental facilities.
For information and FAQ on the Pukekohe Intermediate Dental Clinic Public Health Notice please visit the dedicated website: www.countiesmanukau.health.nz/ardspukekohe
Hours
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|
Languages Spoken
English
Government Funded/Subsidised Care
Adolescents Year 9 [Form 3] until 18th Birthday, Birth to Year 8 (Form 2)
Referral Process
Enrolment
All babies born in Auckland's main hospitals are automatically registered with the Auckland Regional Dental service. You will receive a welcome text and your child will be invited to a dental appointment when they are about 1 year old.
If your child is new to Auckland or new to New Zealand they may not be registered with us. To enrol/register your child please complete the ARDS Dental Registration Update E-form found below, phone 0800 TALK TEETH (0800 825 583) or contact one of our dental facilities.
- Children born in an Auckland hospital will be automatically enrolled on our database.
- You can check by contacting one of our dental clinics or 0800 number.
- You will receive your first appointment when your child is about 1 year old.
- School age children who have been enrolled as a pre-school patient will be automatically transferred to their school roll.
- If your child has not been previously enrolled at a clinic you may receive an enrolment pack from the Dental Clinic.
- School age children may be seen at school in a variety of ways on the Dental Van, on a Transportable Dental Unit or at a Fixed Clinic.
You are welcome to attend any appointment with your child.
- ARDS Dental Registration / Update Details Online eForm (PDF, 329.2 KB)
Send completed form to
Private Bag 93115
Henderson 0650
Note: PDF downloads require the free Adobe Reader application to view.
Services / Treatments
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ARDS Dental Registration/Enrolment
Enrolment
All babies born in Auckland's main hospitals are automatically registered with the Free Children's Community Dental Service.… More
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Free Dental Care
General Dental Check
Your child's first dental appointments should start when they are about 1 year old.… More -
Sugar Fact Sheet
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Dental Materials Fact Sheet
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Preventive Treatment Fact Sheet
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Pulpotomy and Stainless Steel Crown Fact Sheet
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Advice and Consent Form
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Dental Practices providing funded care to Adolescents (Year 9 {Form 3} up until the 18th Birthday)
Dental care is funded for adolescents (Year 9 {Form 3} up until the 18th birthday.… More
Charges
The Auckland Regional Dental Service provides free care for eligible patients.
To enable us to determine your child’s eligibility for free dental care, please include a photocopy or scan of the following documents with any new enrolment forms:
- Relevant pages of both the parent/guardian and child’s passport; this should include the page with your photograph and personal details, and ALL permits issued (e.g. Residents / Student / Visitor / Work Permits.)
- The passport page(s) that shows the “New Zealand Entry” stamp.
- If one or both parents are New Zealand citizens please provide a copy of the child’s full birth certificate only.
Refugees and those who have applied to be refugees in NZ - please provide a copy of the Immigration NZ letter of acceptance of refugee status.
Wheelchair Access
Yes
Public Transport
Auckland Transport www.at.govt.nz
Website
Contact Details
Phone
Freephone: 0800 TALK TEETH or 0800 825 583
Website
ARDS Administration Office:
Phone: (09) 839 0565
Fax: (09) 839 0566
Email: ards@waitematadhb.govt.nz
Adolescent Dental Service:
0800 TALK TEETH or 0800 825 583 or 09 838 1711
For a list of clinics currently open in your area please click here
For a list of adolescent contracting dentists click here
Postal Address
Auckland Regional Dental Service
Private Bag 93 115
Henderson 0650
Auckland
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This page was last updated at 2:13PM on September 21, 2020. This information is reviewed and edited by Auckland Regional Dental Service (ARDS).