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AUT Student Services

Primary Healthcare Service

Covid-19 testing

GP practice - enrolled patients only

This practice provides a limited number of COVID-19 testing appointments each week to enrolled patients. Please call the centre 09 921 9992 to book an appointment.

Students can access these services outside of AUT medical centre hours:

Ascot 24/7 White Cross
90 Green Lane East
Remuera, Auckland
Phone: 09 520 9555

Smales Farm- Shore Care
Ground Floor, Sovereign House
Smales Farm, Takapuna
Phone: 09 489 7789

Testing for Travel

Testing for Travel/Repatriation Swabs- Available for all AUT Students

Please note the following process to gain your COVID-19 travel clearance:-

1. Please call the AUT Student Medical Centre 09 921 9992 to book an appointment.

2. 72 hours prior to departure, you will need to visit AUT Student Medical Centre for a COVID-19 test. You will be required to attend a Doctor’s appointment to complete the necessary paperwork and verification.

3. Your results will then be sent to you.

This service is not available during the weekend.

Please phone the centre and speak to a nurse if you have any queries, 09 921 9992.

Covid testing hours

8:00 AM to 4:00 PM.

Mon – Fri8:00 AM – 4:00 PM

Public Holidays: Closed on all public holidays.


AUT Student Services includes:

Student Medical Centre

AUT has medical ce​ntr​es on North and City campuses which provide a full range of medical services by doctors and nurses.

South campus has a nurse who students can book an appointment with, and who can refer students to a GP at Manukau City Medical Centre.

How To Make An Appointment 

For City and South campus: Phone 09 921 9992

For North Campus: Phone 09 921 9998​


See costs below

Student Counselling & Mental Health

​We offer free counselling services and mental health support to AUT students. Sessions are confidential and are delivered by professional counsellors. You can bring a support person with you. 

Please note: If you require a Special Consideration Application​ for an exam or assignment, please visit the Student Hub.​​

Counselling is a process of privately talking through anything that is concerning you. Counsellors provide a practical and solution-focused counselling approach to student concerns. 

You can talk about a range of issues, whether they are personal, study-related or in other areas of your life.

If you are concerned about your mental health, support is available with a Mental Health Advisor. They offer practical advice and if you need other services, they can liaise with them to meet your needs. Students can refer themselves; a formal mental health diagnosis is not necessary to access this service. ​

How To Make An Appointment 

  • ​Phone ​09 921 9292 or
  • See the reception in WB Level 2, City Campus


Student Hub

The Student Hub Advisors provide information on applications and admission, fees and invoices, academic records,​​ general enrolment, graduation, accommodation, orientation and student services. 

Contact the Student Hub by visiting in person, emailing  or phoning the helpline on 0800 AUT UNI (0800 288 864) from 8am - 5pm, Monday - Friday.​


Student Relations

Provides wraparound student support; liaises with Schools and Faculties around enrolment and learning and can help with personal support referrals including appropriate external support agencies.

Hours, Campus Locations, Contact

Support is available at all campuses within the Student Hub.

For Student Relations, students should contact the Student Relations Manager, Jo Wilkins via email on  or

Ph 09 921 9537 or 021 761 270


Monday to Friday 8.30am to 4.30pm.

Other AUT support services: https://aut.ac/studentservices  


Student Counselling & Mental Health

Student Counselling & Mental Health services are free service to all enrolled AUT students.

Student Medical Centre Costs

  Doctor Nurse 
Domestic student enrolled at AUT  Free  Free 
Domestic student not enrolled at AUT  NZ$40  NZ$15 
International student  NZ$40  NZ$15 

Domestic students

If you enrol with us as your healthcare provider, routine consultations are free. Costs may apply for vaccinations, and some procedures and treatments.

International Students

If you have AUT Studentsafe university insurance or Unicare insurance and your medical condition is covered by your policy, ask your insurer directly about billing.​

​​South Campus

If you’re a domestic student studying at the South Campus and need to see a doctor, AUT has arrangements with local medical practices for funded doctor’s consultations.

You can get 3 routine consultations per year while you are a current student and enrolled with one of these practices.

​The South Campus nurse, counsellor and Student Hub advisors can refer you to:

  • ​Manukau Medical Associates: 18 Manukau Station Road, Manukau


Student Medical Centre

City Campus  09 921 9992  WB219 8.00am-4.30pm (Mon-Wed, Fri) 10.00am-4.30pm (Thu) 
North Campus  09 921 9998 AX100 (Northmed)   8.00am-4.00pm (Mon-Wed, Fri) 10.00am-4.00pm (Thu) 
South Campus  09 921 9992  MB109  8.30am-4.30pm (Mon-Wed, Fri) 11.00am-4.30pm (Thu)


Student Counselling & Mental Health

City Campus  09 921 9292  WB203  8.30am - 4.30pm Monday to Friday 
North Campus  09 921 9292 AX (Northmed)   8.30am - 4.30pm  Monday to Friday 
South Campus  09 921 9292  MB107A&B  8.30am - 4.30pm Monday to Friday

Student Hub

City Campus  WA Level 2  

Monday, Tuesday, Wednesday and Friday: 7.45am - 5.00pm

Thursday 10.00am - 5.00pm 

North Campus  AS Level 2   

Monday, Tuesday, Wednesday and Friday: 8.30am - 4.30pm

Thursday 10.00am - 5.00pm 

South Campus  MB Level 1

Monday, Tuesday, Wednesday and Friday: 7.45am - 5pm

Thursday 10.00am - 5.00pm

Contact the Student Hub by visiting in person, emailing  or phoning the helpline on 0800 AUT UNI (0800 288 864) from 8am - 5pm, Monday - Friday.​

Student Relations

Monday to Friday 8.30am to 4.30pm.

For Student Relations, students should contact the Student Relations Manager, Jo Wilkins via email on  or

Ph 09 921 9537 or 021 761 270


Public Holidays: Closed on all public holidays.

Wheelchair Access


Contact Details

PLEASE NOTE: Several AUT services are listed on this page, please check that you have the correct email address for the service you are corresponding to.                                                                               

Student Medical Centre
Email: medicalcentre@aut.ac.nz
City Campus
Phone: 09 921 9992
Fax: 09 921 9760
North Campus
 Phone: 09 921 9998
Fax: 09 921 9728
South Campus
Phone: 09 921 9992                                                                                                                                        

Student Counselling & Mental Health (All campuses)
Phone: 09 921 9292
 Fax: 09 921 9104
 Email: counselling@aut.ac.nz

Student Hub
Phone: 0800 AUT UNI (0800 288 864)
Email: studenthub@aut.ac.nz

Student Relations
Phone: 09 921 9537 or 021 761 270
Email: studentrelations@aut.ac.nz

Auckland University of Technology (AUT)
55 Wellesley Street East

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Street Address

Auckland University of Technology (AUT)
55 Wellesley Street East

Postal Address

AUT University
Private Bag 92006
Victoria Street West
Auckland 1142

This page was last updated at 1:23PM on June 8, 2021. This information is reviewed and edited by AUT Student Services.