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Clevedon Village Medical Centre

Primary Healthcare Service

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Covid-19 testing

Not provided

This practice is not currently providing COVID-19 testing. Please refer to a list of other testing services available.

Description

We are a general practice aiming to provide quality healthcare to you and your family.

Our books are now open to new patients.

Consultations are by appointment only. Our standard consultation time is 15 minutes. Only 2 items to be discussed at each 15 minute appointment. 

PLEASE NOTE - DURING ALL COVID LEVELS WE ARE OPEN FOR ADVICE AND YOUR MEDICAL NEEDS. PLEASE CALL THE PRACTICE 09 2928189. CONSULTS DURING THIS PERIOD WILL BE BY TELEPHONE WHEREVER POSSIBLE AND OUR NURSES WILL ALSO TRIAGE IF YOU NEED A FACE TO FACE APPOINTMENT.

Our Vensa.Com platform for booking online appointments is not available at present as all patients need to be screened prior to appointments being booked.

Please do not be offended when the receptionists ask the nature of your appointment at the time of phoning through as this is done to offer the most appropriate time slot and clinician responsible for providing certain services.

Staff

Our team is made up of one GP - Teresa Kelly

Practice Manager: Helen Van Houtte

Nursing Staff: Helen Van Houtte (RN),  Frances Arnott (RN)

Receptionists: Vivien Smith, Helen Vaughan, Surabhi (Su) Garg

Helen Van Houtte has been with the practice since 2006. Helen is passionate about childhood immunisations, wound care and heart health. Cardiovascular risk assessments are part of the healthy heart check where Helen encourages patients to have their checks done regularly. This involves checking blood pressure, weight, height, family history as well as a blood test. Helen works 5 days per week. 

Frances Arnott joined the practice in 2023. Frances enjoys a variety of patient interactions and will also be assisting in childhood vaccinations and cardiovascular risk assessments. Frances also runs Aclasta infusion clinics for our patients. Frances works 5 days per week.

Doctors

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Phone reception on 09 2928189 to book appointments. We do not book appointments via email.

Make an appointment

Phone reception on 09 2928189 to book appointments. We do not book appointments via email.

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$40.00
18-24 years$40.00
25-44 years$44.00
45-64 years$44.00
65+ years$32.50

Different charges apply to enrolled patients with Community Services Cards,  casual and non-enrolled patients and for other services.

Hours

Mon – Tue 8:00 AM – 5:00 PM
Wed 8:00 AM – 1:00 PM
Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 1:00 PM

For after hours assistance please call Healthline 0800 611 116 or contact East Care Accident & Medical Centre, 260 Botany Road, Golflands, open 24 hours, 7 days. Telephone: 09 277 1516

Labtest Collection Rooms, Clevedon Village Medical Centre:
Monday to Friday 8.30am - 11.30am.
Please note that if your test requires a payment we do not do these here. 

 

 

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Preferred urgent care clinic out of hours: East Care Urgent Care.

Languages Spoken

English, Gujarati, Hindi

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. We provide scheduled vaccinations for our registered patients only.

  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Pregnancy vaccinations
  • Childhood immunisation programme
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

We provide scheduled vaccinations for our registered patients only.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

  • Pfizer vaccine (12+ years)
  • Anyone currently eligible can access
  • Make an appointment

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. Our Nurses see patients for any condition and will consult with the doctor as required.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Our Nurses see patients for any condition and will consult with the doctor as required.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations. Dr Teresa Kelly provides minor surgery for enrolled patients. This usually is booked as a 30 minute consult. Fees will be advised at the time of booking the appointment. Helen Van Houtte (RN) is experienced in biopsy procedures. If the doctor requires a biopsy to be performed, an appointment is booked with Helen to do this.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Dr Teresa Kelly provides minor surgery for enrolled patients. This usually is booked as a 30 minute consult. Fees will be advised at the time of booking the appointment.

Helen Van Houtte (RN) is experienced in biopsy procedures. If the doctor requires a biopsy to be performed, an appointment is booked with Helen to do this. 

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Please phone or email the receptionists for any repeat prescriptions. The email to use is reception@clevedonmed.co.nz Please allow 24 hours to process If you have not been seen within the last 6 months you will be required to come in for your repeat prescription. These appointments are done with the nurse (mainly Helen) who will perform the necessary clinical examination as well as a blood test if it is warranted.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Please phone or email the receptionists for any repeat prescriptions. The email to use is reception@clevedonmed.co.nz

Please allow 24 hours to process

If you have not been seen within the last 6 months you will be required to come in for your repeat prescription.

These appointments are done with the nurse (mainly Helen) who will perform the necessary clinical examination as well as a blood test if it is warranted.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. All results are viewed by the clinician who ordered them. If there is any test that may warrant the change in your medical care, you will be notified. If you have not heard about your results within 3 days and would like to know the outcome please phone to speak with one of the nurses.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

All results are viewed by the clinician who ordered them. If there is any test that may warrant the change in your medical care, you will be notified. If you have not heard about your results within 3 days and would like to know the outcome please phone to speak with one of the nurses.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. Both the Doctors and the Nurses apply Liquid Nitrogen to warts or lesions that require it.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Both the Doctors and the Nurses apply Liquid Nitrogen to warts or lesions that require it.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit Dr Teresa Kelly performs all cervical smears for patients that have had an abnormal smear. Self swab HPV smears are booked with the nurses

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

Dr Teresa Kelly performs all cervical smears for patients that have had an abnormal smear.
Self swab HPV smears are booked with the nurses

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. The nurses perform ECGS if this is necessary.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

The nurses perform ECGS if this is necessary. 

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry We have spirometry clinics run periodically for patients who require this. The Doctor keeps a record for the next spirometry clinic.

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

We have spirometry clinics run periodically for patients who require this. The Doctor keeps a record for the next spirometry clinic.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website. For the 6 week baby check, an appointment is made with both the doctor and the nurse so that vaccinations can follow. All other vaccinations are done by either Nurses - Helen or Frances. No Doctor appointment is necessary other than the 6 week check.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

For the 6 week baby check, an appointment is made with both the doctor and the nurse so that vaccinations can follow.

All other vaccinations are done by either Nurses - Helen or Frances. No Doctor appointment is necessary other than the 6 week check.

Disability Assistance

Wheelchair access

Contact Details

For Repeat Prescriptions Requests please email reception@clevedonmed.co.nz or you can order prescriptions through our patient portal: www.vensa.com Please allow 24 hours notice to arrange a repeat script.

27 Papakura-Clevedon Road
Clevedon
Auckland 2582

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Street Address

27 Papakura-Clevedon Road
Clevedon
Auckland 2582

Postal Address

PO Box 215
Clevedon 2248

This page was last updated at 1:42PM on February 15, 2024. This information is reviewed and edited by Clevedon Village Medical Centre.