Coast To Coast Health Care
Primary Healthcare Service
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Telephone prescriptions take a minimum of 48 hours and all requests can only be completed for patients who are enrolled with the practice (we can complete this as we have your medical records).
This only applies to REGULAR MEDICATIONS and will only be completed if you have seen your GP within the last three months for a consultation aligned with the prescriptions.
Each medication will need to be requested including the name, dose and frequency. To ensure your safety and accuracy, NO SCRIPTS WILL BE PROCESSED UNLESS EACH IS REQUESTED, TO AVOID MISTAKES.
You can request your script via the Patient portal via Manage MY Health. If you are not registered for this please call in to the centre and enrol. This portal is available like on line banking 24 hours day and may save time.
Any scripts requested will incur a fee of $15.00 and if not collected or required are still considered a completed service. All unpaid fees may then incur an additional administration fee of $10.00.
Your request will need to be assessed by a nurse in the first instance, who will request this from the doctor at the end of the day.
Faxed prescriptions incur an extra fee of $5.00 as they are booked up and not paid at the time of collection and checking so incur an extra cost to account for staff time.
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This page was last updated at 1:31PM on May 20, 2019. This information is reviewed and edited by Coast To Coast Health Care.