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East Auckland > GPs / Accident & Urgent Medical Care > National Hauora Coalition >

DW Family Doctors

General Practice (GP) Service

Today

9:00 AM to 5:00 PM.

Covid-19 testing

GP practice - enrolled patients only

This practice provides COVID-19 testing to enrolled and registered casual patients. Please call the practice for more information regarding pre-departure Covid-19 tests for visitor patients. Booking is required.

Testing for International Travel

This clinic provides pre-departure testing for people who are travelling. Please call ahead to make an appointment.

Description

DW Family Doctors is a multicultural general practice, situated on the busy Pakuranga Highway. We are a CORNERSTONE® accredited general practice, providing friendly and professional medical services to care for you and your family.

Our general practice team is highly experienced. We strongly believe the relationship which develops between a doctor and a patient is based on trust and commitment, and would like to listen and understand what you saying and explain issues clearly.

Our aim is to provide high quality medical care for you and your family.

Doctors

  • Dr Rong Ma

    General Practitioner - Vocationally Registered (Part Time)

  • Dr David Wu

    Principal General Practitioner - Vocationally Registered

  • Dr Yirui Zhang

    General Practitioner - Vocationally Registered (Part Time)

How do I access this service?

Enrolled patients, Make an appointment

Enrolling new patients

No

This practice is not currently enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$32
18-24 years$40
25-44 years$40
45-64 years$40
65+ years$32

Different charges apply to CSC holders, casual and non-enrolled patients and for other services.

Billing Arrangements:

Fees are payable at the time of consultation by cash, cheque or eftpos. Please note that account fees will be added to your fee if it is not settled on the day. If you have difficulty paying our fees please discuss this with us as we also run a bank automatic payment system.

Please note that extra charges apply for weekend consults and after-hour services.

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM
Sat 10:00 AM – 12:30 PM

* Saturdays: By Appointment

Please note, we are closed for lunch from 1pm to 2pm.

Doctors may work on different days and times. Please check with our receptionist for each doctor's appointment schedule.

After hours please contact Eastcare on 09 277 1516

For After hour or Urgent care, please contact在诊所非開診時間, 如需紧急就诊, 请联络:

East Care Accident Medical Specialist Centre

260 Botany Rd, Howick    Tel 09-277 1540

 

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan). Open Matariki (28 Jun).

Preferred urgent care clinic out of hours: East Care Urgent Care.

Covid testing hours - for GP practices, if hours differ to standard hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

Saturday: By Appointment 

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Mandarin Chinese, Cantonese Chinese, Shanghainese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator. We provide Covid19 vaccination, no booking required, JUST DROP IN. 本診所提供Covid-19新冠疫苗接種,無需預約, 非註冊病人或者沒有NHI醫療號碼者也可前來接種。

  • Pfizer vaccine (12+ years)
  • Child Pfizer vaccine (5-11 years)
  • Anyone currently eligible can access
  • Walk in
  • Make an appointment
  • Child Pfizer vaccine (6 months - 4 years)

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

We provide Covid19 vaccination, no booking required, JUST DROP IN. 

本診所提供Covid-19新冠疫苗接種,無需預約, 非註冊病人或者沒有NHI醫療號碼者也可前來接種。

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. Our clinic wil only contact you with urgent or abnormal test results. If you would like to be contacted regardless of the outcome of your results, please discuss with us.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Our clinic wil only contact you with urgent or abnormal test results. If you would like to be contacted regardless of the outcome of your results, please discuss with us.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Wheelchair access

Disability Assistance

Wheelchair access

Travel Directions

From 28th Aug 2023, we relocated to 1/123 Pakuranga Road Pakuranga, near the NZ post office, outside of Pakuranga Plaza.

本诊所于2023年8月28日搬迁至 1/123 Pakuranga Road, Pakuranga, 靠近邮局。

Covid-19 vaccination booking URL

Contact Details

9:00 AM to 5:00 PM.

Use our online contact form

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1/123 Pakuranga Road
Pakuranga
Howick
Auckland 2010

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Street Address

1/123 Pakuranga Road
Pakuranga
Howick
Auckland 2010

Postal Address

PO Box 17240
Greenlane
Auckland 1546

This page was last updated at 11:55AM on February 19, 2024. This information is reviewed and edited by DW Family Doctors.