To access Covid-19 testing in Otago and Southland, please call 0800 VIRUS-19 (0800 847 8719).
Call centre operates 8:30am to 4:30pm, Monday to Friday and 8:30 to 4pm weekends and holidays.

Today

117 District Road, Palmerston

8:30 AM to 5:00 PM.

201 Main Rd, Waikouaiti

Covid-19 testing

GP practice - enrolled and casual patients

This practice provides Covid-19 testing to enrolled and casual patients. Please call the practice for more information.

 

Covid-19 Testing 

People in Otago or Southland seeking a COVID-19 test should call 0800 Virus 19 (0800 847 8719) or their local GP for advice. If you are offered a COVID-19 test please take it. It will help us ensure we don't have community transmission, and help keep your friends and whānau safe. Regardless of where you are tested, COVID-19 testing is free of charge.

Call your GP or 0800 VIRUS 19 (0800 847 8719) to get tested. If you don't have a GP, or your GP does not offer COVID-19 tests, you can be tested at a designated practice. Call 0800VIRUS19 / 0800 847 8719 to arrange testing.  

 

0800 VIRUS 19 Call Centre 

9am to 4pm, Monday to Friday 

9am to 12pm Weekends

RATs Community Collection Site (Pre-order required)

Rapid antigen tests (RATs) can be ordered and then collected at this site by:

  • people with COVID-19 symptoms or who are a household contact
  • critical workers who are household contacts
  • border workers who are required to be tested under the Required Testing Order.

Before going to a collection site, you must place an order via https://requestrats.covid19.health.nz/ OR free call 0800222478

RATs collection are from our Palmerston premises at 117 District Road, during business hours only.

PLEASE DO NOT ENTER THE PRACTICE, COLLECTION WILL BE FROM THE FRONT OF THE BUILDING IN THE DESIGNATED ZONE.

Description

East Otago Health provides 24 hour, 7 days per week, Medical Care to the East Otago Community. Our main clinic is located in Palmerston, East Otago, with a satellite clinic in Waikouaiti, located 14km to the south.
We have a dedicated team of General Practitioners, Registered Nurses, PRIME Responders, and Administration/Reception Staff.

East Otago Health is a Rural General Practice, and also holds the PRIME response contract for the region.

 

Staff
Our team is made up of 2 General Practitioners and as follows;

Practice Manager: Jane Roberts

Nurse Team: Liz (Nurse Prescriber), Michelle, Briar, Cindy, Daisy

Prime Nurse Team: Jane B, Liz, Michelle, Briar, Cindy

Admin Team: Linda, Lillian, Lyan, Shannon

Doctors

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 years0
14-17 years$35
18-24 years$45
25-44 years$45
45-64 years$45
65+ years$45
CSC Holders                          $19.50
CSC Holder Dependants      $13 
 
Casual Patients  
Under 13 yrs $25
13-17 yrs $70
18-24 yrs $80
25-44 yrs $80
45-64 yrs $80
65+ yrs $80

Hours

117 District Road, Palmerston

8:30 AM to 5:00 PM.

Mon – Fri8:30 AM – 5:00 PM

After hours and weekends: We provide urgent and emergency care outside of clinic opening hours.
To speak to the on-call Clinician phone 03 465 1444, your call will be directed automatically to their mobile. 
(This service is not for appointment bookings or repeat prescriptions)

PLEASE NOTE: Waikouaiti Clinic is non-static currently, due to staffing issues we open when we have enough staff to cover services offered in this clinic.

Public Holidays: Closed Labour Day (24 Oct), Waitangi Day (6 Feb), Otago Anniversary (20 Mar), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

201 Main Rd, Waikouaiti

Tue – Wed8:30 AM – 2:30 PM
Fri8:30 AM – 1:00 PM

After hours and weekends: We provide urgent and emergency care outside of clinic opening hours. To speak the on call nurse phone 03 465 1444

Public Holidays: Closed Labour Day (24 Oct), Waitangi Day (6 Feb), Otago Anniversary (20 Mar), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).

Preferred urgent care clinic out of hours: Dunedin Urgent Doctors & Accident Centre.

Covid testing hours - for GP practices, if hours differ to standard hours

117 District Road, Palmerston

8:30 AM to 5:00 PM.

Mon – Fri8:30 AM – 5:00 PM

Public Holidays: Closed Labour Day (24 Oct), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).

Languages Spoken

English

Services Provided

Adult and Child Medical Care

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Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and…

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Immunisation

Immunisations are provided at all primary care practices and are one of the most important services they provide. Immunisation has led to the decline of many lethal diseases including meningococcal…

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Cervical Screening

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 25 and 69. This includes women who have been…

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Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much…

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Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container…

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IUCD Insertion

An Intrauterine Contraceptive Device (IUCD) is inserted into a woman’s uterus to prevent pregnancy. Depending on the type of device, it will need to be changed after between three and…

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ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is…

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Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will…

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Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known…

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Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the…

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Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking…

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Wheelchair Access

Yes

Document Downloads

Contact Details

117 District Road, Palmerston

Waitaki

8:30 AM to 5:00 PM.

More details…

201 Main Rd, Waikouaiti

Dunedin - South Otago

More details…

This page was last updated at 9:42AM on April 11, 2022. This information is reviewed and edited by East Otago Health.