As a Primary Care Team in your community, we are committed to excellence in our patient care and administration by providing individuals, families and whānau with a safe and caring environment and ensuring a partnership of trust is developed to meet the emotional, physical and cultural needs of all our clients.
We are a ProCare practice and we can provide a range of specialist services, including weight loss/exercise programmes and experts like podiatrists, dieticians and psychologists. This is free for eligible patients.
The Family Health Care Medical Centre is a Foundation accredited practice and was the first general practice in New Zealand to achieve Telarc ISO 9001 accreditation in 2001. This is an internationally recognised quality management system that aims to enhance customer satisfaction as well as improving practice systems.
Staff
Our team is made up of three GPs (see details below under “Doctors”) and:
Nurse Manager: Lorraine Bryce
Nursing Staff: Ailian Su
*($55.00 for a 12 minute appointment, and $60.00-65.00 for a 15 minute appointment)
Different charges apply to casual and non-enrolled patients and for other services.
Non-Funded patients (overseas visitors and non-residents) are charged $75
Casual Patients (NZ Residents) are charged $75 less any government subsidy
Hours
9:00 AM to 5:00 PM.
Mon – Fri
9:00 AM – 5:00 PM
After Hours: Please call Healthline on 0800 611 116 for medical advice and this is open 24/7
Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct). Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.
