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Central Auckland > GPs / Accident & Urgent Medical Care > The Cause Collective >

Grafton Medical Centre

Primary Healthcare Service

Today

9:00 AM to 5:00 PM.

Covid-19 testing

Provides free face masks

This site offers free face masks when people are collecting RATs (subject to availability).

Face masks can be provided. Please ask.

GP practice - enrolled patients only

This practice provides COVID-19 testing to enrolled patients. Please call the practice for more information.

RATs - Community Collection Site - Anyone can access

Rapid antigen tests (RATs) can be collected at this site. Pre-ordering is not required.

If you are currently unwell, please ring to arrange a collection. Please do not walk into the clinic while you have active infection.

Description

Welcome to Grafton Medical.  

Conveniently located on the Ground Level at 8 Nugent Street, Grafton Medical Centre is a modern General Practice that provides up to date, patient centred health care with a focus on preventative health. We have parkings available on site for our patients and visitors and they are located at the top level of the carpark building behind our clinic.

With your wellbeing as our priority, our friendly and experienced clinical team will work closely with you to address your health needs. We take pride in caring for our patients across all ages and backgrounds to the highest clinical standards.

We also offer ear suctioning and blood taking services for both registered and casual patients.

Our team speaks fluent English and Cantonese. Please contact our friendly reception team for any enquiries and we look forward to being your trusted health partner.

Staff

Registered Nurses
Anne Tseng, Karyn Attwood, Wendy Rogers

Receptionist
Angela Hipolito, Sahani Perera

Practice Manager
Janice Choi

Specialists
Dr Hugh de Lautour - Rheumatologist
Dr Kuang Hsiao - Paediatric Immunologist / Allergist
Dr Patrick Yap - Clinical Geneticist / Paediatrician
Dr Ryan San Diego - Psychologist
Christine Everest - Dietician

Doctors

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Enrolled patients are encouraged to book appointment, request repeat scripts and check lab results via ManageMyHealth portal.

www.managemyhealth.co.nz

Alternatively, you can email us on reception@graftonmedical.co.nz. Emails received during weekend/public holidays are not viewed until the next working day.

If your query is urgent, please phone reception 09 930 8560

Make an appointment

We offer face to face appointment, zoom consults or phone consults
All appointments must be booked.
No walk-ins.
Enrolled patients only.
All patients are encouraged to use Manage My Health to make an appointment.

www.managemyhealth.co.nz

Enrolled patients

Enrolled patients are encouraged to book appointment, request repeat scripts and check lab results via ManageMyHealth portal. If you do not have access, please contact our reception who will guide you through the process.

Enrolling new patients

No

This practice is not currently enrolling new patients.

 
We are not signing up new patients until further notice. However, if you are happy to wait for a space becoming available, please do contact us and we can put your name on our waiting list.

Fees

Enrolled Patient Fees For Standard 15 minute Consult

Under 14 yearsfree
14-17 years$60
18-24 years$60
25-44 years$60
45-64 years$60
65+ years$60

Please note that standard consult is 15 minutes. If you want to discuss multiple issues or special topics like mental health, sleep issue etc, please book 30 min (double consult) to allow adaquate time for the consultation. Extra charges will apply for all consultation exceeding 15 min. 

For fees for other services, please refer to our website www.graftonmedical.co.nz for more details.


Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We are closed during weekends or public holidays

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Preferred urgent care clinic out of hours: White Cross Ascot - 24/7 Urgent Care.

Languages Spoken

English, Cantonese Chinese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. https://www.managemyhealth.co.nz/m/

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

https://www.managemyhealth.co.nz/m/

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

My Vaccination Documents - get in person

Our service can help you request and print the following documents: International Travel Vaccination Certificate Your vaccination record

Our service can help you request and print the following documents:

  • International Travel Vaccination Certificate
  • Your vaccination record
Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

  • Telehealth consultations for enrolled patients only
  • Video consultations
  • Phone consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator. We are offering booster (original + Omicron B4/5) only

  • Make an appointment
  • Pfizer vaccine (12+ years)

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

We are offering booster (original + Omicron B4/5) only

Long Acting Reversible Contraception (LARC) (IUD removal only)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here Please note that we can do IUD removal only. Not IUD insertion or Jadella (insertion/removal).

  • IUD removals

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Please note that we can do IUD removal only. Not IUD insertion or Jadella (insertion/removal).

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Wheelchair access
  • Wheelchair accessible toilet
  • Mobility parking space

Please let us know if special assistance is needed at the time of booking

Disability Assistance

Wheelchair access

Parking

We have plenty of carparks located on site. Please refer to our website (www.graftonmedical.co.nz) for their locations.

Directions
Turn left when entering the plaza.

Follow the one way road around the building and enter the car park building. Drive to the top level (level 7). Designated Grafton Medical parking is near the lifts at the top level.

Please note that the plaza level is “Level 5” at the elevator.

There are several 30 min parking spaces at the plaza and accessible parking in front of the clinic.

Covid-19 vaccination booking URL

Please contact our clinic for booking

Contact Details

9:00 AM to 5:00 PM.

Book an appointment

Shop 1, Ground Floor
8 Nugent Street
Grafton
Auckland 1023

Information about this location

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Street Address

Shop 1, Ground Floor
8 Nugent Street
Grafton
Auckland 1023

Postal Address

Shop 1, Ground Floor
8 Nugent Street
Grafton
Auckland 1023

This page was last updated at 3:18PM on February 15, 2024. This information is reviewed and edited by Grafton Medical Centre.