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HealthZone Medical

General Practice (GP) Service

Today

Covid-19 testing

GP practice - enrolled and casual patients

This practice provides Covid-19 testing to enrolled and casual patients. 

All bookings by appointment. No walk ins. 

For bookings, either

1. use our contact form (select covid testing from the drop down) on our website at

    https://hzmedical.co.nz/contact/

2. email reception @hzmedical.co.nz for a callback

3. phone reception at 09 477 2090 

Do NOT come to the practice unless pre-arranged with the Nurse/Doctor. We will instruct you what to do and where to go via telephone

Testing for International Travel

This clinic provides pre-departure testing for people who are travelling. Please call to book an appointment.

Description

HealthZone Medical is a vibrant North Shore Family GP Doctor Medical Practice set inside the main building of AUT Millennium. For more than 20 years, our  team of family GPs and sports doctors have provided individualized care to families and whānau.

We are a family-focused medical practice, serving the community and also many of the visitors coming to AUT Millennium Centre.  We also offer skin checks, skin cancer excision and minor surgery, the latest osteoarthritis/joint injection services (DurolaneCingal, hyaluronic acid, cortisone)  and IV infusions for anaemia and osteoporosis (Ferinject and Aclasta).

We welcome new patients and families – no referral is necessary.  

We also support new families and migrants to New Zealand with extra care. We also support any family visitors during their stay here, being their temporary and affordable GP far from home  – ask about our special rates.

We also place a high value on knowing our patients as individuals – so consultations are by appointment only. Our standard consultation time is 15 minutes.

Keeping patients healthy is the bottom line at HealthZone Medical, through regular health screening (such as diabetic testing, asthma screening, well person checks for insurance medicals, along with medical and surgical procedures.

Staff

Our team is made up of 4 GPs (see details below under “Doctors”) and:

Nursing Staff: Kaye Neely and Tulise Victor 

Receptionists: Teresa, Jinny and Nikida 

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

HealthZone Medical welcomes all new patients to the practice. Enrolment criteria apply.

You can renew your enrolment or enrol as a new patient using our online enrolment system. 

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$38.50
18-24 years$47.00
25-44 years$63.00
45-64 years$63.00
65+ years$52.00

 Enrolled Community Services Card Holder

 0-13 years   Free 
 14-17 years  $13.50
 18 years +  $19.50

See our website for Casual, Visitor, ACC and Specialist Procedure rates

Hours

Mon – Fri 8:30 AM – 5:00 PM

After hours please contact Shorecare (24 hours) on (09) 486 7777, Sovereign Building, Smales Farm, Corner of Taharoto Road and Northcote Road.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Preferred urgent care clinic out of hours: Shorecare Urgent Care Smales Farm.

Languages Spoken

English, Afrikaans, Mandarin Chinese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Privately funded vaccinations
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator. We offer Pfizer primary course (infants up), boosters and triple doses (severely immunocomprised; a GP appointment is needed prior to the vaccination). We are: - the only practice on Northshore to offer Novavax. - the only practice in Auckland to offer Starship High Risk Paediatric Pfizer (0 to 5 yrs) You can book an appointment as follows: via BookMyVaccine national booking website use our online patient portal (enrolled patients only) use our contact form (select covid vaccination from the drop down) on our website at https://hzmedical.co.nz/contact/ email the practice with your details and contact info to reception@hzmedical.co.nz phone us on (09) 477 2090 If you are getting the Shingles Zostavax vaccine, it will affect timing of the COVID-19 vaccination. Please discuss with your health provider.

  • Pfizer vaccine (12+ years)
  • Child Pfizer vaccine (5-11 years)
  • Novavax vaccine (12+ years)
  • Anyone currently eligible can access
  • Make an appointment
  • Child Pfizer vaccine (6 months - 4 years)

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

We offer Pfizer primary course (infants up), boosters and triple doses (severely immunocomprised; a GP appointment is needed prior to the vaccination).

We are:
- the only practice on Northshore to offer Novavax.
- the only practice in Auckland to offer Starship High Risk Paediatric Pfizer (0 to 5 yrs)


You can book an appointment as follows:

  • via BookMyVaccine  national booking website
  • use our online patient portal (enrolled patients only) 
  • use our contact form (select covid vaccination from the drop down) on our website at    https://hzmedical.co.nz/contact/
  • email the practice with your details and contact info to   
  • phone us on (09) 477 2090

If you are getting the Shingles Zostavax vaccine, it will affect timing of the COVID-19 vaccination. Please discuss with your health provider.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations. We also offer a Skin Cancer diagnosis and excision service, i.e. comprehensive Mole checks and Full Body Skin checks, diagnostic biopsies and excisions of high risk suspected or confirmed skin cancer lesions. Also a full minor surgery service e.g. mole removal, ingrown toenails, benign lumps and foreign body (e.g. thorn and spikes) removal, sebaceous cyst excision.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

We also offer a Skin Cancer diagnosis and excision service, i.e. comprehensive Mole checks and Full Body Skin checks, diagnostic biopsies and excisions of high risk suspected or confirmed skin cancer lesions. Also a full minor surgery service e.g. mole removal, ingrown toenails, benign lumps and foreign body (e.g. thorn and spikes) removal, sebaceous cyst excision.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Please note the turn around time for repeat prescriptions is 2 working days (48 hours), however we are able to provide a same day service for an additional cost if requested.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Please note the turn around time for repeat prescriptions is 2 working days (48 hours), however we are able to provide a same day service for an additional cost if requested.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. We offer an on site blood collection service for patients' convenience.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

We offer an on site blood collection service for patients' convenience.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here

  • Implant (Jadelle) inserts
  • IUD removals
  • Implant (Jadelle) removal

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. We use the ManageMyHealth portal - enrolled patients can book appointments, request repeat prescriptions and also access ther test results (labs, xrays) and hospital or specialist letters. Patients can also message their nurse or GP.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

We use the ManageMyHealth portal - enrolled patients can book appointments, request repeat prescriptions and also access ther test results (labs, xrays) and hospital or specialist letters. Patients can also message their nurse or GP.

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify. "Chat" virtual medical advice is available via our Portal and in selected cases email.

  • Telehealth consultations - anyone can access
  • Video consultations
  • Phone consultations
  • In person consultation preferred, but virtual consultation provided as required
  • Chat

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

"Chat" virtual medical advice is available via our Portal and in selected cases email.

Joint Injections (ACC, Osteoarthritis, Steroid injections)

We administer a range of joint injections for joint injuries, inflammation and arthritis care, i.e. Cortisone steroid injections (knee, shoulder, etc) Joint lubricant injections for osteo-arthritis (Durolane, Cignal)

We administer a range of joint injections for joint injuries, inflammation and arthritis care, i.e.

  • Cortisone steroid injections (knee, shoulder, etc) 
  • Joint lubricant injections for osteo-arthritis (Durolane, Cignal)
IV Iron (Ferinject) Infusions

If you have low iron (ferritin) or are anaemic and need more rapid correction, discuss with our GP or Nurse. In some cases subsidised funding may be available.

If you have low iron (ferritin) or are anaemic and need more rapid correction, discuss with our GP or Nurse.

In some cases subsidised funding may be available.

IV Osteoporosis (Aclasta / Zoledronate) Infusions

Aclasta infusions are given by an intravenous infusion and are an effective way to improve bones' health and reduce fracture rates. Discuss with our GP or Nurse. In some cases subsidised funding may be available.

Aclasta infusions are given by an intravenous infusion and are an effective way to improve bones' health and reduce fracture rates.

Discuss with our GP or Nurse. In some cases subsidised funding may be available.

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Support to make decisions
  • Assistance to move around
  • Wheelchair access

If you would like additional support or assistance at your vaccine appointment, you can let us know when you book.

Disability Assistance

Wheelchair access

Document Downloads

  • HealthZone Medical Enrolment Form 2023.pdf (PDF, 779.9 KB)

    If you wish to become an enrolled patient at HealthZone Medical, please complete the attached enrolment form and health questionnaire form. Please bring along to your first appointment documents to support your eligibility to enrol, including photographic identification (e.g. passport and/or visa). Further details are set out on page 2 of the enrolment form attached.

  • Health Questionnaire.pdf (PDF, 329.6 KB)

    Please complete all sections of the health questionnaire and bring with you to your first visit along with the completed enrolment form and passport identification.

Parking

Medical parking is available and is shared with the other medical facilities in the building.

If no medical parking spaces are free, you may park in the large carpark (90mins free parking). You must enter your licence plate into one of the parking machines to avoid a parking fine.

Website

Covid-19 vaccination booking URL

Contact Details

You can also use our "Contact Us" form on our website - see https://hzmedical.co.nz/contact/

Book an appointment

17 Antares Place
Rosedale
Auckland
0632

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Street Address

17 Antares Place
Rosedale
Auckland
0632

Postal Address

PO Box 302 145
North Harbour 0751

This page was last updated at 1:46PM on February 16, 2024. This information is reviewed and edited by HealthZone Medical.