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Henderson Medical Centre

General Practice (GP) Service

Today

8:00 AM to 8:00 PM.

Description

We are a family-centred medical centre offering a full range of general practice services. We also have two on-site theatres which are used for a wide range of minor surgical procedures such as removal of skin cancers and other skin growths, IUCD and Jadelle insertions and removals. 

Henderson Medical Centre also has the following on-site:

Pharmacy, Dentist, Podiatrist, Physiotherapy with a rehabilitation gym and a Chinese Medical Clinic, offering acupuncture and herbs. 

Staff

Our team of GPs (see details below under “Doctors”) and:

Practice Manager / Operations Manager:  Dee-Anne Knight

Nursing Manager: Jason Leigh

Assistant Nurse Manager: Lidia Sokolova 

Nurse Practitioner: Sneha Haughey

Doctors

How do I access this service?

Make an appointment

Enrolled patients

Walk in

Acute Walk-In Clinic for registered patients only

Sessions are available:

Mon 8.00 a.m - 12.00 p.m and 2.00 p.m - 4.00 p.m
Tues - Friday 8.00 a.m - 10.00 a.m and 2.00 p.m - 4.00 p.m

This service is for those experiencing the following concerns: 

1.
Children 13 years and under

2. New ACC / injuries and

3. Acutely unwell patients (eg. abdominal pain / sore throat, cough / UTI / urgent health problems that have developed within the last day or two.

* Whilst we will do our best to safely treat as many patients as possible during the clinic times, we are unfortunately unable to guarantee an appointment.

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees ( without CSC )

Under 14 yearsFree
14-17 years$58.00
18-24 years$68.00
25-44 years$68.00
45-64 years$68.00
65+ years$68.00

Please note: Enrolled patients who are non-community service cardholders will receive a deduction of $10.00 when payment is made on the day of the consultation. This applies only to standard GP consultations. 

Enrolled Patient Fees - Community Service Card Holders  

Age Group

Community Services Card  Holder

After Hours

Under 14 yrs  FREE $10.00
14-17 yrs  $13.00 $68.00
18+ yrs  $19.50 $78.00

CSC rates only apply to enrolled patients between the hours of 8 am - 5 pm Monday to Friday.

Casual Non-Enrolled Patient Fees

Age Group Community Services Card Holder  Non-Community Services Card Holder

After Hours

Community Services Card Holder 

After Hours 

Non- Community Services Card Holder

5 yrs and under $44.00 $50.00 $54.00 $60.00
6 - 13 yrs $54.00 $60.00 $64.00 $70.00
14 - 17 yrs $64.00 $70.00 $74.00 $80.00
18+ yrs $75.00 $95.00 85.00 105.00
ALL Non- New Zealanders  $95.00 N/A N/A $105.00

 

ACC                                                                                           

ACC Surcharges  Standard  Community Service Card Holders 

After Hours  - Community Service Card Holder 

After Hours 

Under 14 yrs  FREE FREE N/A  $10.00
14 - 17 yrs $58.00 $13.00 $23.00 $68.00
18+ yrs $68.00 $19.50 $29.50 $78.00



PLEASE NOTE: CONSULTS ONLY ARE FREE FOR ENROLLED PATIENTS UNDER 14 YEARS OF AGE. Additional services will be charged - ie. Liquid Nitrogen, Nebuliser, ECGs etc. 
 


Other Services

Services Community Service Card Holder Non- Community Services Card Holder
Completion of Forms From $35.00 From $35.00
     
Nurse Consultation; injections / pregnancy test From $17.00 From $15.00
Depo Provera injection   $35.00 (excluding consultation fee)
IUCD Insertion  

$220.00
(excluding consultation fee)

 

IUCD Change   $250.00
(excluding consultation fee)
IUCD Removal   $85.00
(excluding consultation fee)
Jadelle Insertion   $170.00
(excluding consultation fee)
Jadelle Removal   $230.00
(excluding consultation fee)
Cervical Smear

$35.00
(excluding consultation fee)

$35.00 (excluding consultation fee)
Spirometry   $65.00
Repeat Prescription (13 years and under) FREE FREE
Repeat Prescription (14 - 17 years) $30.00 $10.00
Repeat Prescriptions (18 years +) $30.00 $15.00

Referrals 

 From $10.00  From $10.00
Nebuliser

$15.00

$30.00

$5.00 (mask only)

Driver's Licence Medical 
DL9

$75.00

$95.00 (Casual patient)

$85.00 (Enrolled patient)

$120.00 (Casual patient) 

Liquid Nitrogen

14 years and under 

14 years and above

 

 

From $25.00

From $45.00

Blood Pressure Checks 

 $10.00

$15.00

Skin Checks $60.00 (Enrolled)
$70.00 (Casual)
$60.00 (Enrolled)
$70.00 (Casual)
Home Visits   $220.00
After Hours Surcharge (from 6 pm) $10.00 $10.00

Missed Appointment / Late
Cancellation Fee

 50% of service fee / $10 for children  50% of service fee / $10 for children 

PLEASE NOTE: A non-attendance or late cancellation fee will be incurred. This will apply to all age groups, and children will incur a fee of $10.00 for each missed appointment. If you fail to notify us at least 3 hours before your scheduled appointment. i.e. An adult charged the registered fee of $68 for a consultation will incur a missed or a late cancellation fee of $34.00. 

Prices are subject to change without notice.
For our complete price list, please visit our website www.hendersonmedical.co.nz

Reminder: CSC rates only apply to enrolled patients between the hours of 8 am - 5 pm Monday to Friday.

Hours

8:00 AM to 8:00 PM.

Mon 8:00 AM – 8:00 PM
Tue 8:00 AM – 6:00 PM
Wed 8:00 AM – 8:00 PM
Thu 8:00 AM – 6:00 PM
Fri 8:00 AM – 5:00 PM

Acute Walk-In Clinic (Registered patients only)

At Henderson Medical Centre our aim is to provide the best possible care to our patients by continually looking at ways to improve our service. Over the last year, we have seen an increase in demand for patients enrolling at our clinic and wait times for appointments. This is a trend across NZ. In order to address the above, we have decided to trial daily drop-in clinics for certain groups;

1. Children 13 years and under

2. New ACC / injuries and

3. Acutely unwell patients (eg. abdominal pain / sore throat, cough / UTI / urgent health problems that have developed within the last day or two.

Our daily drop-in clinics are available Mon - Friday within the hours of:

Mon 8:00 am - 12:00 pm and 2:00 pm - 4:00 pm
Tues - Fri  8:00 am - 10:00 am and 2:00 pm - 4:00 pm

Additionally, whilst we intend to safely treat as many patients as possible,
there may be occasions where we have been unable to see everyone due to capacity.

After Hours:

Please phone the practice on 09 837 1110 to be transferred to our after-hours service. Then follow the instructions to get the help you need. If you or someone you are with is unwell and needs to speak to someone immediately, you will be directed to speak with an after-hours Nurse. 

OR

Recommended after-hours virtual provider:
The last full day of the UnifyHealth booking platform being available will be Thursday 15th February 2024. Unfortunately, from Friday the 16th of February Unify Health will no longer be available to provide subsidised virtual/in-person appointments via CareHQ. CareHQ is still available and is a great alternative GP platform with accessible virtual consultations. For further information check out their website: https://www.carehq.co.nz/

If it is an emergency, please dial 111.

For urgent care outside of our clinic hours, please visit:

White Cross Accident and Urgent Care Clinic
131 Lincoln Road, Henderson
Ph. 09 836 3336

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Preferred urgent care clinic out of hours: White Cross Henderson - 24/7 Urgent Care.

Languages Spoken

English, Mandarin Chinese, Tagalog, Sinhala, Spanish, Arabic, Shanghainese

Services Provided

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations. We have two on-site minor surgical theatres and have a number of doctors with extra qualifications in the diagnosis and management of skin cancer. Our doctors also have expertise in toenail resections, incision and drainage of abscesses, Lipoma removal and scar-less surgery (for raised moles and blemishes).

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

We have two on-site minor surgical theatres and have a number of doctors with extra qualifications in the diagnosis and management of skin cancer. 

Our doctors also have expertise in toenail resections, incision and drainage of abscesses, Lipoma removal and scar-less surgery (for raised moles and blemishes).

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here The providers listed below can provide LARC services: Dr Charlotte Chapman Dr Theshini Siriwardene (IUCD or IUD only) Please request further information at reception during the time of booking consultation.

  • Implant (Jadelle) inserts
  • Implant (Jadelle) removal
  • IUD removals
  • IUD inserts

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

The providers listed below can provide LARC services:

  • Dr Charlotte Chapman 
  • Dr Theshini Siriwardene (IUCD or IUD only) 

Please request further information at reception during the time of booking consultation.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. Please be advised the online booking option via the Myindici patient portal has been disabled. Access to test results, finances and ordering long-term medication are available. Please do not hesitate to contact our friendly receptionist team for help and assistance. For all booking requests please call our reception team (09) 837 1110.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Please be advised the online booking option via the Myindici patient portal has been disabled. Access to test results, finances and ordering long-term medication are available. Please do not hesitate to contact our friendly receptionist team for help and assistance. For all booking requests please call our reception team (09) 837 1110. 

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 65 year old vaccinations
  • 45 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Disability Assistance

Wheelchair access

Contact Details

8:00 AM to 8:00 PM.

Test Results phone (09) 837 6910 between 9am-12pm and 2pm-5pm Monday to Friday

After-hours virtual consults: www.carehq.co.nz

Book an appointment

Cnr Great North Road & Montel Avenue
Henderson
Auckland 0612

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Street Address

Cnr Great North Road & Montel Avenue
Henderson
Auckland 0612

Postal Address

2 Montel Avenue
Henderson
Auckland 0612

This page was last updated at 10:10AM on May 20, 2024. This information is reviewed and edited by Henderson Medical Centre.