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North Auckland > GPs / Accident & Urgent Medical Care > Comprehensive Care >

Kowhai Clinic

Primary Healthcare Service, General Practice (GP) - Maternity

Subject: Important Announcement Regarding Changes in Kowhai Clinic

Dear valued Kowhai Clinic patients,

We write to you with important news regarding recent changes with Kowhai Clinic that may have caused some confusion. We understand the importance of clear communication and want to ensure that you have accurate information.

We want to emphasize that Kowhai Clinic is still fully operational during normal hours and
Dr. Shujaullah will continue to see patients.

HOURS: Mon/Tuesday 8:30am-6:00pm
              Wed-Friday    8:30am-5:30pm
              
Saturdays       9:00am-12:00pm

* We are now also open on Saturdays from 9:00am-12:00pm to cater for our busy families who cannot see a medical professional on the weekdays.

Our dedicated team, including Nurse Sneh and our reception staff (Joanne, Schehera, Salima, and Neha) are committed to providing the same level of care and assistance you have come to expect from Kowhai Clinic.

We understand that changes in healthcare providers can be unsettling, and we want to assure you that your well-being is our top priority. If you have any concerns or questions, please do not hesitate to reach out to our reception team at (09) 4442098 or email us at reception@kowhaiclinic.co.nz and they will be more than happy to assist you.

Please also be informed that due to these changes, our ManagemyHealth Systems is currently down. We assure you that our IT team is working hard to get this fixed and we endeavor for this to be available for you to use from Monday next week.

We appreciate your understanding and continued trust in Kowhai Clinic. Thank you for allowing us to be part of your healthcare journey.

Regards,

Dr Shujaullah Kamali and the rest of the Kowhai Clinic Team

Today

8:30 AM to 5:30 PM.

Covid-19 testing

GP practice - enrolled patients only

This practice provides Covid-19 testing to enrolled patients. Please call the practice for more information - Ph 09 444 2098 option 2.

Description

We are a general practice providing family medicine to you and your family. 

Consultations are by appointment only. Our standard consultation time is 10-15 minutes.
 
We also offer nursing services such as diabetes checks, cardiovascular risk assessment, childhood and other immunisations, wound care, cryotherapy and cervical smears.

Note: IUCD insertion is no longer provided here.  Please contact your local family planning clinic.

Staff

Our team is made up of 1 General Practitioner (see GP details below)

Practice Manager: Schehera
Nursing Staff: Sneh

Receptionist: Joanne, Salima and Neha

Doctors

How do I access this service?

Contact us

Phone 444 2098 option 1

Enrolled patients

Sign up at the practice for Manage My Health and you can make online bookings through the MMH app.

Enrolling new patients

Yes

This practice is enrolling new patients.

Dr. Kamali and Dr. Eman Fadhil are both taking new patients

Fees

Enrolled Patient Fees

Under 14 yearsFREE
14-17 years$ 31 ($13.00 with CSC)
18-24 years$ 45 ($19.50 with CSC)
25-44 years$ 54 ($19.50 with CSC)
45-64 years$ 54 ($19.50 with CSC)
65+ years$ 45 ($19.50 with CSC)

Community Services Card holders - appointments are $19.50 and $13.00 (for dependants) for enrolled patients only.

Please note - if we do not have your card on file and you cannot produce it at the time of appointment, you will be charged the full amount. Please check with reception for all charging.

Accidents: $30 plus materials

Nurse consultation fees

Our nurses will charge $10-$20 for consultations.  Additional charges may apply, eg for Blood pressure reading, liquid nitrogen treatment, dressing change in addition to the cost of consumables.

If you require an unfunded vaccination, the cost of the vaccine must be paid before the vaccine is ordered and may include a courier charge of up to $40.

Other charges include:

ECG                           $45

Cervical smear          $40

Liquid nitrogen         $15-$30+ depending on size

Injection                    $15-$40

Please note that these charges will differ if you are not enrolled at this practice.  You are welcome to enquire at reception for enrolment details.

Hours

8:30 AM to 5:30 PM.

Mon – Tue 8:30 AM – 6:00 PM
Wed – Fri 8:30 AM – 5:30 PM
Sat 9:00 AM – 12:00 PM

After Hours Cover:

ShoreCare - Smales Farm, Takapuna and 948 East Coast Rd, Northcross,  ph (09) 486 7777

White Cross - 440 Glenfield Rd, Glenfield, ph (09) 444 4244

 

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Arabic, Farsi, Hindi, Pashto/Afghani, Punjabi, Russian

Services Provided

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Prescriptions usually take 24 hours to generate, unless specifically requested earlier. Please note that there are charges for these services: Repeat Prescription picked up next day $15 for Community Services Card Holders enrolled here, and $20 for non-community services card holders. Prescriptions may be sent electronicaly to your pharmacy of choice.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Prescriptions usually take 24 hours to generate, unless specifically requested earlier.  Please note that there are charges for these services:

Repeat Prescription picked up next day $15 for Community Services Card Holders enrolled here, and  $20 for non-community services card holders. Prescriptions may be sent electronicaly to your pharmacy of choice.

 

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. We are currently providing the Flu Vaccine to our enrolled patients. This is free to those patients eligible.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Child flu vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

We are currently providing the Flu Vaccine to our enrolled patients.  This is free to those patients eligible.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. If there is a problem with your results, you will be contacted by the clinic. If you want your results, please phone the main clinic number, press 1 for the nurse, leave your name and number (spelling any difficult names) and what you require, and someone will return your call when they can.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

If there is a problem with your results, you will be contacted by the clinic.  If you want your results, please phone the main clinic number, press 1 for the nurse, leave your name and number (spelling any difficult names) and what you require, and someone will return your call when they can.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. Available every day, by appointment with the nurse or part of a G.P. consultation.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Available every day, by appointment with the nurse or part of a G.P. consultation.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit Smears are done by our nurse - Jeanne. Please phone reception to book your appointment with her for your cervical smear.

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

Smears are done by our nurse - Jeanne. Please phone reception to book your appointment with her for your cervical smear.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. An appointment is required with the nurse for this service. Please note that there may be an extra charge if an E.C.G. is required as part of your consultation with the G.P.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An appointment is required with the nurse for this service.  Please note that there may be an extra charge if an E.C.G. is required as part of your consultation with the G.P.

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Please phone ahead to check if we hold the immunisation you require in stock. Please note we require that you pay for these immunisations in advance, before we will order them in.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Please phone ahead to check if we hold the immunisation you require in stock.  Please note we require that you pay for these immunisations in advance, before we will order them in.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website. Please note that this is only done at the 6-week check where the baby is seen by both the nurse and the doctor in conjunction with the first immunisation. Any concerns about your baby's well-being please phone the clinic and an appointment will be made to see your G.P.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Please note that this is only done at the 6-week check where the baby is seen by both the nurse and the doctor in conjunction with the first immunisation.  Any concerns about your baby's well-being please phone the clinic and an appointment will be made to see your G.P.

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. Please log on to connectmed.co.nz to enrol for this service

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Please log on to connectmed.co.nz to enrol for this service

Disability Assistance

Wheelchair access

Public Transport

The bus stop at the Glenfield Shops is the closest to us.

Parking

There is parking at the rear of the building for patients with appointments.

Contact Details

8:30 AM to 5:30 PM.

Book an appointment

424 Glenfield Road
Glenfield
North Shore City 0629

Information about this location

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Street Address

424 Glenfield Road
Glenfield
North Shore City 0629

Postal Address

424 Glenfield Road
Glenfield
North Shore City 0629

This page was last updated at 3:25PM on February 15, 2024. This information is reviewed and edited by Kowhai Clinic.