South Auckland > GPs / Accident & Urgent Medical Care > Total Healthcare PHO >
Leabank Health Centre - GP
General Practice (GP) Service
Reviews
Would not recommend, with a recommendation rating of
Would not recommend
I was very desperate for an appointment. So I came to your centre around 12.30ish thinking I was be heard and catered to. But no I was wrong. Without even hearing me out the blonde reception showed no empathy and turned me down. I am very upset and never coming back to this centre. No one should come here. There was no one even there and she told me the doctors were fully booked. How is that possible? Someone needs to teach her to be polite and show some respect please.
I am very unhappy with this.
Would not recommend
I came in the other day with my child for his immunizations. Kamal the nurse opposite to reception was very rude and difficult to understand. Who ever hired her did a bad job. She speaks too fast and argues and gives out wrong endangering info. My child ended up in ED. Please give her some training. Is she even a qualified nurse i wonder?
Would not recommend, with a recommendation rating of
This place needs to shut down. Dont know why it exists. They never seem to have any appointments. The nurses never pick up. I dont know what they do in their rooms. The clinic is always empty and quiet. WHAT DO THEY DO? The two new nurses are horrible and don't understand how to deal with patients.
Thank you for taking time to send your review to Healthpoint. We welcome all feedback and take it positively to improve our services.
Leabank is fully operating on appointment hence cannot accommodate walk in patients unless it’s an emergency. Our walk in patients are not disadvantaged but are referred mostly to our Urgent Care clinics -Browns Road or Watford Medical Centre.
Due to acute shortage of GP/nurses nationwide – we cannot cover GP gap due to sickness /holiday hence work with lowest staff capacity at times.
Clinic may seem quiet as patients have scheduled appointments but you can be assured there is always work going on. Phone messages are actioned by our nurses throughout the day but they are too busy to answer every call during the day.
Please feel free to talk to our Admin staff at the clinic who are always willing to help.
Please feel free to complete a complaint form (available online www.localdoctors.co.nz or available over the counter at any Local Doctor branch) if you feel you have been treated unfairly or incompetently.
Would not recommend
That new Indian Nurse is incompetent and I don't think she knows what she is doing. I will definitely be taking my complaint to the nursing council. I did not expect this from Leabank. I have been coming here for over 10 years not and I am very shocked with how they hired an incompetent to work at their Centre.
So sorry we did not meet your expectations with your recent visit. Please feel free to call the medical centre or email leabank.reception@tamakihealth.co.nz ..so we can discuss further. Debbie or Sue @ reception
Contact Details
100 Weymouth Road, Manurewa, Auckland
South Auckland
8:30 AM to 5:00 PM.
-
Phone
(09) 267 1580
Healthlink EDI
estamhcl
Email
100 Weymouth Road
Manurewa
Auckland 2102
Street Address
100 Weymouth Road
Manurewa
Auckland 2102
This page was last updated at 4:18PM on February 26, 2024. This information is reviewed and edited by Leabank Health Centre - GP.
Leabank has lost our respect for hiring such rude nasty nurses. Nurse Shiaz has been very dismissive and has an attitude when I tried seeking for help. She shut me down. A lot of my family members have felt that way too. I dont want anyone to get service like I did. She comes off as she does not like working there and very not interested in her job. She never answers her phone either. Not happy and would recommend people to not come here because of this nurse.