?

North Auckland > GPs / Accident & Urgent Medical Care > ProCare >

Mairangi Medical Centre

Primary Healthcare Service

Today

8:00 AM to 6:00 PM.

Covid-19 testing

Not provided

This practice is not currently providing COVID-19 testing. Please refer to a list of other testing services available.

Description

We are a family centred surgery offering a full range of general practice services (see below) to you and your family. Consultations are by appointment only. Our standard consultation time is 15 minutes.

Staff

Our team is made up of 13 GPs (see details below under “General Practitioners”) and:

  • Business Manager: Rakhi Jaison
  • Practice Manager: Rebecca Turner
  • Nursing Staff:  Helen Gunning, Katryna Muir, Selina Ryan, Nicole Astley-Haydock, Dana Loughman, Katherine Mortlock, Lauren MacGregor
  • Healthcare Assistant: Cindy Basson
  • Reception Team Leader: Kayla Woodhouse
  • Receptionists: Linda Cowie, Dianne Toi, Ashlee Taylor, Debbie Taylor, Michelle Jiang, Ellie Jowsey

Doctors

How do I access this service?

Enrolled patients, Make an appointment

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 13 yearsNo charge
13-17 years$25.00
18-24 years$50.00
25-44 years$65.00
45-64 years$65.00
65+ years$62.00

These fees are for standard consultations only 

• Extra charges apply for longer consultations or special services (Drivers Licence Medical, Travel consults etc)

• Surgical and other procedures e.g. ECG, liquid nitrogen, audiogram attract additional fees

See Mairangi Medical Centre website for full list of fees. 

Non-Enrolled Patient Fees

0-12 years $35.00
13-17 years $60.00
18-64 years $90.00
65+ years $80.00
 

Hours

8:00 AM to 6:00 PM.

Mon – Fri 8:00 AM – 6:00 PM

After hours medical care is available at: Shorecare Accident and Medical Centre (No appointment is necessary)
Weekdays, Weekends and Public Holidays.

* Shorecare Takapuna
Phone: (09) 486 7777
Smales Farm
74 Taharoto Rd
Takapuna
Open 24 hours

* Shorecare Northcross
Phone: (09) 486 7777
948 East Coast Rd
Northcross
Open 8am-8pm

 
24 Hour health advice is available from HEALTHLINE 0800 611 116

If you have a non-emergency medical issue, consider booking an appointment with CareHQ, a virtual service offering convenient consultations with real General Practitioners.

Enrolled patients with CSC cards who book through Unifyhealth will be charged the usual fee. Simply register then click on the orange CareHQ See A GP Now button. CSC cardholder discounts are automatically calculated, and patients with no CSC card will automatically receive a $10.00 discount on CareHQ consultations when booking through Unifyhealth. 

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Preferred urgent care clinic out of hours: Shorecare Urgent Care Northcross.

Languages Spoken

Afrikaans, English, Italian, Spanish, Korean

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. Other services: Linda Page (BA, Dip Csllg, Dip App M.H.Cert Supn, MNZAC, ACC Reg, CYFS approved) is a counsellor who has worked at Mairangi Medical Centre for over 10yrs. Linda now only offers virtual appointments. Appointments are 1hour and can be made through reception. Cost $115.00 Paul West (BHSc) is a podiatrist who consults at our practice on Thursday afternoon. Appointments can be made through reception. Cost $85.00

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Other services:

Linda Page (BA, Dip Csllg, Dip App M.H.Cert Supn, MNZAC, ACC Reg, CYFS approved) is a counsellor who has worked at Mairangi Medical Centre for over 10yrs. Linda now only offers virtual appointments. Appointments are 1hour and can be made through reception. Cost $115.00

Paul West (BHSc) is a podiatrist who consults at our practice on Thursday afternoon. Appointments can be made through reception. Cost $85.00

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. We ask patients allow 48hrs when requesting a prescription. You can request repeat prescriptions by telephone or through the Manage My Health portal. Remember to include enough detail about the name and dosage of the medicine, and provide contact details so that our nurse can contact you if needed. All repeat prescriptions need to be checked against the patient notes by the doctor signing the prescription. This is a process which can't be rushed, or mistakes can be made. For this reason, repeat prescriptions are normally ready for collection (from your pharmacy) the day after they are ordered. We will not give prescriptions for new medicines without seeing you except in extreme circumstances. For regular medications we may require that you have your blood pressure checked, if appropriate, or if you have not been seen for some time we will require you to come in and have a consultation. If the nurse advises you that an appointment is necessary in order to get a repeat prescription, she is following clearly set out protocols designed to ensure the safe and responsible administration of drugs. She is not just trying to create business or make your life difficult!

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

We ask patients allow 48hrs when requesting a prescription.

You can request repeat prescriptions by telephone or through the Manage My Health portal. Remember to include enough detail about the name and dosage of the medicine, and provide contact details so that our nurse can contact you if needed. All repeat prescriptions need to be checked against the patient notes by the doctor signing the prescription. This is a process which can't be rushed, or mistakes can be made. For this reason, repeat prescriptions are normally ready for collection (from your pharmacy) the day after they are ordered. 

We will not give prescriptions for new medicines without seeing you except in extreme circumstances. For regular medications we may require that you have your blood pressure checked, if appropriate, or if you have not been seen for some time we will require you to come in and have a consultation. If the nurse advises you that an appointment is necessary in order to get a repeat prescription, she is following clearly set out protocols designed to ensure the safe and responsible administration of drugs. She is not just trying to create business or make your life difficult!

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. We will always try to contact you as soon as possible with significant abnormal results (provided we have current contact details), but if you want to ring or contact us in other ways, please feel free to do so (please phone in the afternoon) - the nurse will explain the result to you after it has been checked by the doctor who ordered the test. Alternately you can view your results online through the Manage My Health portal. See reception for details about setting up your online account.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

We will always try to contact you as soon as possible with significant abnormal results (provided we have current contact details), but if you want to ring or contact us in other ways, please feel free to do so (please phone in the afternoon) - the nurse will explain the result to you after it has been checked by the doctor who ordered the test.

 

Alternately you can view your results online through the Manage My Health portal. See reception for details about setting up your online account. 

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here

  • IUD inserts
  • IUD removals
  • Implant (Jadelle) removal

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. If you are travelling overseas remember to ask about your required vaccinations at least 6 weeks before you leave, especially if you are travelling to the more remote parts of the world, where more complicated requirements are likely. Because of the complexity of some decisions about preventive treatment, including malaria, it is recommended you come in and discuss your itinerary with your doctor. We have access to up-to-date databases of vaccination requirements to help you make decisions about this. At the Mairangi Medical Centre we offer a full range of vaccinations including hepatitis A&B, typhoid, etc. All Travel vaccination appointments should be made by phoning reception.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

If you are travelling overseas remember to ask about your required vaccinations at least 6 weeks before you leave, especially if you are travelling to the more remote parts of the world, where more complicated requirements are likely. Because of the complexity of some decisions about preventive treatment, including malaria, it is recommended you come in and discuss your itinerary with your doctor. We have access to up-to-date databases of vaccination requirements to help you make decisions about this. At the Mairangi Medical Centre we offer a full range of vaccinations including hepatitis A&B, typhoid, etc. All Travel vaccination appointments should be made by phoning reception. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. https://portal.managemyhealth.co.nz/m/Main/login

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

https://portal.managemyhealth.co.nz/m/Main/login

Disability Assistance

Wheelchair access

Website

Contact Details

8:00 AM to 6:00 PM.

Book your standard appointment online through our website www.mmc.gen.nz

Book an appointment

2 Penzance Road
Mairangi Bay
Auckland 0630

Information about this location

View on Google Maps

Get directions

Street Address

2 Penzance Road
Mairangi Bay
Auckland 0630

Postal Address

2 Penzance Road
Mairangi Bay
Auckland 0630

This page was last updated at 11:43AM on February 21, 2024. This information is reviewed and edited by Mairangi Medical Centre.