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Mt Wellington Family Health Centre

Primary Healthcare Service

Today

8:00 AM to 6:00 PM.

Description

We are an urban practice servicing the population of Mt Wellington and its surrounding suburbs. We aim to provide the highest quality and affordable healthcare in an environment where people feel comfortable, valued and respected.

We belong to Procare Network Auckland Primary Health Organisation.

We are a Cornerstone Accredited practice.

We prefer to see patients by appointment but are able to see patients urgently if needed.

Doctors:
Dr Jim Kriechbaum
MBChB, Diploma of Obstetrics, Diploma of Child Health, Diploma of Occupational Medicine, Fellow of the NZ College of General Practitioners. Jim trained at Auckland Medical School and graduated in 1985. He then worked in Paediatrics and Obstetrics both in N.Z. and the UK. He completed the GP Training Programme and has been in General Practice since 1990. Jim established this practice in 1993.

Dr Martin Ng
MBChB, Diploma in Obstetrics and Gynaecology, Fellow of the Royal NZ College of General Practitioners. Martin was born in Malaysia, trained at Auckland Medical School and graduated in 1996. He then worked at various hospitals in Auckland for 3 years. Following that, he completed the GP Registrar programme over a year and has been in General Practice since. Martin joined the practice in 2001.

Dr Soshamma George
Soshamma graduated from CMC Vellore in India and then specialised in Dermatology with a Diploma and an MD from Madras University. She spent 2 years in the UK as a Dermatology registrar working at the Leicester Royal Infirmary. She worked as a clinician and teacher in a medical college & hospital and had 27 published papers until she moved to NZ. She has worked as a General Practitioner in NZ since 2003, taking the PRIMEX exam in General Practice in 2004 and has completed her fellowship. Her special interests include Dermatology, Venereology and Women's Health.

Dr Janine Bycroft
MBChB, Diploma of Obstetrics, Diploma of Paediatrics, Masters in Public Health (Hons), Fellow of the Royal NZ College of General Practitioners. Janine trained at Otago Medical School and graduated in 1990. She completed the GP Training Programme in 1994 and then further studies in Public Health in 2004. She works part time at the practice and keeps busy with roles in a DHB, PHO and leading a charitable trust. She enjoys the variety her multiple roles provide and has special interest in quality improvement, long-term conditions, shared care, child health and e-health.

Dr Kirsty Good
MBChB, Fellow of the Royal New Zealand College of General Practitioners. Kirsty trained at Auckland Medical School, graduating in 2003. She worked in Auckland and Sydney, and spent time in Emergency Medicine before starting the General Practice Training Programme in 2007. She enjoys all aspects of family medicine.

Dr Hsin Yao Chang 

Staff

Our team has 6 Doctors, 5 Practice Nurses and 4 Receptionists.

Practice Nurses:
Tara Zhang
Regila Abraham
Jamie Murphy
Florence Atta
Sevita Laufoli

Receptionists:
Lilah Tonga
Dinah Rika
Angie Marshall


Health Care Assistant:
Vivian Wong
Jenny Buhat

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$25.00
18-24 years$36.00
25-44 years$36.00
45-64 years$36.00
65+ years$36.00

All consultations for CSC Holders 18+ $19.50

ACC Adult: $30.00

ACC 14-17: $15.00  CSC $10

ACC Under 14: Free

Fees are based on a 15 minute consult for enrolled and funded patients. There may be extra charges for extended consultations, materials and procedures.

Nurse Consultation:  $15.00

For patients who are NOT ENROLLED with our practice our fees are:

Under 14: Free

Child 14-17: $45 with Community Card, $60 without.

Adult: $60 with Community Card, $80 without.

ACC surcharge: $30.00

Fees for non-residents: $80. 

SATURDAY CLINICS (ARE ON HOLD)  INCUR A SURCHARGE OF $10 FOR THOSE AGED 13 AND ABOVE.

Prescriptions $15-$20

Hours

8:00 AM to 6:00 PM.

Mon – Fri 8:00 AM – 6:00 PM

Every 2nd Tuesday of the month the clinic is closed for a staff meeting between: 1pm and 2.15pm.

 

After hours advice is available on our practice phone number: (09) 570 2999. Your call will be answered by a nurse. For emergencies, please ring 111.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Preferred urgent care clinic out of hours: White Cross Lunn Ave - Urgent Care & GP.

Languages Spoken

Bahasa Melayu, English, Malay, Malayalam, Telugu

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Human Papillomavirus (HPV) vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator. If you wish to book, you can call us on (09) 570 2999.

  • Pfizer vaccine (12+ years)
  • Child Pfizer vaccine (5-11 years)
  • Make an appointment
  • Eligible GP enrolled patients only

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

If you wish to book, you can call us on (09) 570 2999. 

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Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. We provide Repeat Prescriptions for our enrolled patients. There is a 1 business day turnaround time. We encourage prescription requests via our patient portal www.health365.co.nz or alternatively phone on 570 2999. Fees: $20.00 Standard for all prescriptions except CSC holders $15.00. (We strongly encourage scripts to be ordered on the portal www.health365.co.nz) Posted prescription fee: $25.00

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

We provide Repeat Prescriptions for our enrolled patients. There is a 1 business day turnaround time. We encourage prescription requests via our patient portal www.health365.co.nz or alternatively phone on 570 2999. 

Fees:  $20.00 Standard for all prescriptions except CSC holders $15.00. (We strongly encourage scripts to be ordered on the portal www.health365.co.nz)

Posted prescription fee: $25.00

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations. We carry out nail wedge resections, incision and curettage of meibomian cysts, punch biopsies, removal of suspicious or problematic lesions and joint injections. We carry out release of tongue tie for babies under 12 weeks of age if medically indicated. We do not carry out any cosmetic work.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

We carry out nail wedge resections, incision and curettage of meibomian cysts, punch biopsies, removal of suspicious or problematic lesions and joint injections. 

We carry out release of tongue tie for babies under 12 weeks of age if medically indicated. 

We do not carry out any cosmetic work. 

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. In most instances, normal results are not reported back to you unless you have been told otherwise by your doctor. You can ring the practice nurse for results, but please allow at least 48 hours after completion of the laboratory tests before doing so. Lab results are now accessible via our patient portal.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

In most instances, normal results are not reported back to you unless you have been told otherwise by your doctor. You can ring the practice nurse for results, but please allow at least 48 hours after completion of the laboratory tests before doing so.

Lab results are now accessible via our patient portal. 

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. We have Liquid nitrogen available at all times.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

We have Liquid nitrogen available at all times.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Fee: $25.00

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Fee: $25.00

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Immigration Medicals

Applicants for New Zealand visas may be required to provide medical and chest x-ray certificates to demonstrate an acceptable standard of health. Immigration New Zealand uses eMedical, an online platform for processing immigration health examinations. The examining doctor records the applicant’s health examination results in eMedical then electronically submits them to Immigration New Zealand where they are associated with the applicant’s visa application once it is submitted. Only doctors who have been approved by Immigration NZ are able to conduct the medical examinations. The immigration officer who assesses the applicant’s visa application will determine whether they have an acceptable standard of health. Visa applicants requiring an immigration medical examination must make an appointment with an eMedical enabled clinic on Immigration New Zealand’s approved list.

Applicants for New Zealand visas may be required to provide medical and chest x-ray certificates to demonstrate an acceptable standard of health. Immigration New Zealand uses eMedical, an online platform for processing immigration health examinations. The examining doctor records the applicant’s health examination results in eMedical then electronically submits them to Immigration New Zealand where they are associated with the applicant’s visa application once it is submitted. Only doctors who have been approved by Immigration NZ are able to conduct the medical examinations. The immigration officer who assesses the applicant’s visa application will determine whether they have an acceptable standard of health. Visa applicants requiring an immigration medical examination must make an appointment with an eMedical enabled clinic on Immigration New Zealand’s approved list.

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Wheelchair access

Disability Assistance

Wheelchair access

Contact Details

8:00 AM to 6:00 PM.

We do not have a fax number, please use email. Book an appointment

283 Penrose Road
Mt Wellington
Auckland 1060

Information about this location

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Street Address

283 Penrose Road
Mt Wellington
Auckland 1060

Postal Address

PO Box 62047
Sylvia Park
Auckland 1644

This page was last updated at 3:33PM on February 15, 2024. This information is reviewed and edited by Mt Wellington Family Health Centre.