Papatoetoe Family Doctors

65 St George Street, Papatoetoe, Auckland

Contact Details

Phone (09) 278 2578
Fax (09) 278 2579
Email Reception@pfd.co.nz
Healthlink EDI: papatofd

Street Address

2/65 Saint George Street
Papatoetoe
Auckland
Auckland 2025

Postal Address

Health Hub Papatoetoe
2/65 Saint George Street
Papatoetoe 2025
Auckland

Description

Papatoetoe Family Doctors 
We are an independently owned, family-orientated general practice located in the heart of old Papatoetoe. We belong to the Procare PHO and are an RNZCGP Cornerstone accredited practice. Our team of doctors and nurses are passionate about providing quality healthcare that is affordable and tailored to each individual's health needs.

We generally prefer to see patients by appointment, but we can also accommodate urgent cases. Our facility has an on-site physiotherapy clinic managed by TBI Health, along with a psychologist from Auckland Cancer Society, a health coach, and a health improvement practitioner from Te Tumu Waiora

 

Staff

Our clinic is supported by Health Coaches and Health Improvement Practitioners.

Health Coach
The Health Coach provides continuity of care along with emotional support and guidance. Coaches are integral members of the general practice team, assisting patients in navigating other services and gaining access to any social and cultural support they may need.

Health Improvement Practitioner
HIPs are qualified and experienced mental health professionals who have completed specialist training in the Te Tumu Waioira primary mental health model. The HIP is part of general practice team and sees people of ages and at all stages of their lives and with any type of issue related to behaviour change or mental wellbeing. The HIP will help the patient to agree on goals and put the necessary support, follow-up, and review in place to help patients achieve those goals.

Doctors

Enrolling new patients

Yes

This practice is welcoming new patients to enrol.

What does "enrolling" mean?

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $13.00 $13.00
18 to 24 years $29.00 $19.50
25 to 44 years $29.00 $19.50
45 to 64 years $29.00 $19.50
65+ years $29.00 $19.50

ACC Surcharge applies  
Saturday charge for enrolled patients:
Under 14 years $10
Under 14 - 18 years $23
18+ years with CSC $29.5
18+ years without CSC $39

Different charges apply to casual and non-enrolled patients and for other services. Please check with our receptionist or website at www.papatoetoefamilydoctors.co.nz for more details.

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM
Sat 9:00 AM – 12:30 PM

Reception Hours:

9:00 am - 5:00 pm (Monday to Friday)

9:00 am - 12:00 pm (Saturday)

Note: A $10 surcharge applies on Saturdays.

AFTER HOURS

In an emergency, please dial 111.  
For health advice, please contact Healthline 0800 611 116

Recommended after-hours telehealth provider:
We recommend CareHQ as our preferred Telehealth GP service for patients when our doctors are not available or after hours. Enrolled patients can access the CareHQ booking from the patient portal, MyIndici.
Please contact our reception team if you can't access the patient portal. CareHQ is available 7 days a week, 7 am -10 pm. Find out more.

Southern Cross members should use the MySouthernCross app to book appointments. When booking from the app, you may be eligible for a free consultation. Please check your health insurance policy with Southern Cross for more info.

CareHQ is a virtual GP consultation with a real doctor. You can access it from the comfort of your home, workplace, holiday house, or anywhere in New Zealand. The summary of your consultation will be sent to your GP for continuity of care.

Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan. Open 5 Jan — 9 Jan.

Preferred urgent care clinic out of hours: East Care Urgent Care.

Languages Spoken

English, Bahasa Melayu, Filipino, Indonesian, Fiji Hindi, Samoan

Services Provided

Health screening
Patient Portal & Accessing Test Results
Adult and child medical care
Telehealth Consultation
Repeat Prescriptions
Well Child/Tamariki Ora Health Checks – Birth to Three Years
Immunisation
Minor Accident and Injury Care
Minor Surgery
Liquid nitrogen
Cervical screening
Travel Health Advice
Long Acting Reversible Contraception (LARC)
ECG
Immigration medicals
Patient Portal
Sexual and reproductive health
Weight loss management
Wellbeing Programme in General Practice (IPMHA)

Disability Assistance

Wheelchair access, Assistance to move around, Support to make decisions

Public Transport

You can get to Papatoetoe Family Doctors by Bus or Train.

The nearest stops or stations to our clinic:

Opp 22 Wallace Rd; 52 St George St; 35 St George St; Papatoetoe Train Station.

These are the lines and routes that have stops nearby

Bus: 31313AIRTrain: EASTSTH

Parking

Parking is available at the New World Papatoetoe carpark, with entrance through Wallace Road.


https://www.healthpoint.co.nz/gps-accident-urgent-medical-care/gp/papatoetoe-family-doctors/