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Pōkeno Family Health

Primary Healthcare Service


Would not recommend, with a recommendation rating of 1

Not only do they charge an obscene amount of money for GP consults ($45 for consultation with GP and another $30 for admin), but they never get back to you on any of your lab work. As someone who struggles with iron and B12 deficiency and regularly had blood work done, I should not expect to have to phone them up every time to request the results of my blood work because they don't update the health portals or get into contact with you even though your blood is below acceptable levels. Additionally, as someone who works in the field of Medicine, I can confidently say that doctors are not competent in all areas.

Would recommend, with a recommendation rating of 5

Fantastic Nurses & Doctors!

Would not recommend, with a recommendation rating of 1

I rang the clinic for covid swab test and I was told by the receptionist who was not very pleasant to talk to and not really helpful at all that they don’t do swab testing there even if theyre on the list of available community testing centre and I even checked on their main website that they are one of Covid testing centre. She sounded rude on the phone while saying they don’t accept walk ins and that I have to book an appointment.

Would not recommend, with a recommendation rating of 1

I have just visited Pokeno Medical for an ear issue and that it needs to be cleaned. They accept me in to take my temperature to then be told they cant do it and i need to go ear clinic in Karaka and charge me $75. I was there less than 4mins. Why didnt they tell me they couldnt do it in first place?. I want a refund as i feel like this is daylight robbery. 

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31 Great South Road
Pokeno 2471

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Street Address

31 Great South Road
Pōkeno 2471

This page was last updated at 2:21PM on January 19, 2022. This information is reviewed and edited by Pokeno Family Health.