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Central Auckland > GPs / Accident & Urgent Medical Care > ProCare >

Surrey Medical Centre

Primary Healthcare Service

Today

8:30 AM to 5:30 PM.

Covid-19 testing

Assisted RATs for priority populations

Priority populations are groups that have experienced adverse impacts or are considered at higher risk of the effects from COVID-19 outbreaks in New Zealand. They include Māori and Pacific communities and those living with disabilities.

Please view the Ministry of Health - COVID-19 Rapid Antigen Testing Guide: https://www.health.govt.nz/system/files/documents/pages/covid-19-rapid-antigen-testing-guide-20feb22.pdf

This is for our enrolled patients only that are considered part of the priority population as mentioned - please see the link

Description

Happy New Year for 2024

For our enrolled patients 
There will be a surcharge for Saturday consultations starting 6th January 2024.
Community Card holders will pay an extra $5.00 and non community card holders
will pay an extra  $10.00
 
We can do a phone consultation if you have cold, flu or viral type symptoms.  
If you come to the clinic with these symptoms, ring us from your car, or the carpark  and we will attend to you.
Please do a rapid antigen test (RAT) on the day of your consultation before you come to the clinic or ring for a phone consultation.
We need to keep vulnerable patients,staff and visitors waiting inside the clinic safe, please wear a mask at all times. Mask wearing remains an important way to help prevent the spread of respiratory illnesses in health and disability care settings.

We understand at times it may be difficult to get through on the phone. If your query is not urgent please try again at another time. You can also use the patient portal Health 365 to contact us for prescription orders, to arrange a phone consultation, or to ask the nurse/admin a query.
Once you have logged into Health 365  the patient portal, scroll to the bottom of the page and select the "Online Conversation" - this is not to be used for urgent issues. Depending on when your request is received will depend on when we can do the prescription, phone consultation or get back to you. If you do not have access to Health 365
contact reception for access or arrange this when you come in next.


For after hours medical advice contact 09 376 4658
For emergencies dial 1 1 1 

***WE ARE UNABLE TO SEE ANY PATIENT THAT IS A CASUAL PATIENT OR NOT CURRENTLY ENROLLED WHO HAS ANY COLD , FLU OR VIRAL TYPE SYMPTOMS.
IF YOU ARE UNABLE TO SEE YOUR USUAL GP PLEASE CONTACT THE WHITE CROSS
WE CANNOT SEE CASUAL PATIENTS ON  SATURDAYS***
Ngā mihi  Thank you

Doctors

How do I access this service?

Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patients

Under 14 yearsFree
14-17 years$13.00
18-24 years$19.50
25-44 years$19.50
45-64 years$19.50
65+ years$19.50

This is not a complete list of charges, for any queries please call us.

 

Prescription fees apply

 

Urgent same day prescription could incur an extra charge.

Please request the prescription by ringing the Practice Nurse. You can also request regular three monthly medication through the portal Health 365.

 

CASUAL PATIENTS ARE CHARGED AT A DIFFERENT RATE. WE CAN ONLY SEE CASUALS DEPENDING ON HOW BUSY THE CLINIC IS WITH OUR ENROLLED PATIENTS  -PLEASE RING TO CHECK 

Hours

8:30 AM to 5:30 PM.

Mon – Fri 8:30 AM – 5:30 PM
Sat 9:00 AM – 11:00 AM

We are open 8:30am -12:00pm  close and reopen 3:30pm-5:30pm Monday -Friday 

Saturday is an urgent clinic for two hours only 9:00am -11:00am (please come in by 10:45am) only ( we do not do childhood vaccinations ,medicals etc on a Saturday )

 

Please come no later than 11:45 am for the weekday morning session and 5:15pm for the evening sessions, and 10:45am on Saturdays.

 

****Patient's that enrolled within the last 8 years, your GP may start at 8:30am, 9:00am or 9:15 am check hours below to confirm **** 

   You are welcome to come the clinic at 8:30am and wait for your GP to start at 9:00 am
or  9:15am depending which GP is working.

 

 

Doctors hours

Dr Sandhya Chunilal is doing her usual hours starting at 9:00am ( she does not work on Thursdays )

 

Dr Sandhya Ramanathan hours are Monday, Wednesday mornings 9:15am-11:45am

 

Dr Sapna Samant  hours are Tuesday 9:00am-11:30am and 3:30pm-5:00pm  and Thursday 9:00am-11:30am and  3:30pm -5:00pm 


Dr Steve Grimson hours are Monday , Wednesday,Thursdays  and Fridays 8:30am-11:45am and 3:30pm -5:20pm and some Saturdays 


For after hours medical advice call 09  376 4658 

For emergencies dial 111

For Coronavirus advice call Healthline 0800 358 5453

 

PLEASE NOTE ANY SATURDAY THAT FALLS WITHIN A  LONG WEEKEND WE ARE CLOSED .

___________________________________________________________________________________________

CASUAL PATIENTS

WE CAN OCCASIONALY SEE CASUAL PATIENTS IF YOU DO NOT HAVE ANY COLD,FLU OR VIRAL TYPE SYMPTOMS, DEPENDING ON HOW BUSY THE CLINIC IS . PLEASE RING TO CHECK ON THE DAY BEFORE COMING .

FOR CASUALS WITH COLD AND FLU OR VIRAL SYMPTOMS, PLEASE CONTACT YOUR NEAREST WHITE CROSS .

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Preferred urgent care clinic out of hours: White Cross St Lukes - Urgent Care.

Languages Spoken

English, Gujarati, Hindi, Marathi

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. This is only for our enrolled patients

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

This is only for our enrolled patients

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. Please ring the Nurse between 12.30pm - 1.50pm Monday to Wednesday. We will contact you for any urgent results. You can also access your test results through the patient portal Health 365. If you have not registered for this please ring us or talk to reception next time you come in.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

 Please ring the Nurse between 12.30pm - 1.50pm  Monday to Wednesday.

We will contact you for any urgent results.

You can also access your test results through the patient portal Health 365. If you have not registered for this please ring us or talk to reception next time you come in.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations. Various fees apply.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Various fees apply.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. There is a fee for repeat prescriptions, both for pickups and prescriptions sent to your pharmacy. PLEASE GIVE 24 HOURS NOTICE WEEKDAYS FOR ANY REPEAT PRESCRIPTIONS, WE DO NOT DO REPEAT PRESCRIPTIONS DURING THE SATURDAY CLINIC. PRESCRIPTIONS ARE DONE AT THE DOCTORS DISCRETION.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

There is a fee for repeat prescriptions, both for pickups and prescriptions sent to your pharmacy.

PLEASE GIVE 24 HOURS NOTICE WEEKDAYS FOR ANY REPEAT PRESCRIPTIONS, WE DO NOT DO REPEAT PRESCRIPTIONS DURING THE SATURDAY CLINIC.

PRESCRIPTIONS ARE DONE AT THE DOCTORS DISCRETION.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here For our enrolled patients we provide this service

  • Implant (Jadelle) inserts
  • Implant (Jadelle) removal
  • IUD removals

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

For our enrolled patients we provide this service

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Health Improvement Practitioner

A health improvement practitioner can see people of all ages and at all stages of their lives. They work with you to improve your overall wellbeing by providing support and follow-up for any physical, spiritual, social, or mental issues or concerns. Things often discussed include: sleep problems chronic pain anxiety and stress identity issues including cultural, sexual and gender improving social issues (parenting, relationships, loneliness, domestic violence) addiction concerns. But HIPs are not limited to working in specific areas, they're generalists and will work with anyone about anything.

A health improvement practitioner can see people of all ages and at all stages of their lives. They work with you to improve your overall wellbeing by providing support and follow-up for any physical, spiritual, social, or mental issues or concerns. Things often discussed include:

  • sleep problems
  • chronic pain
  • anxiety and stress
  • identity issues including cultural, sexual and gender
  • improving social issues (parenting, relationships, loneliness, domestic violence)
  • addiction concerns.

But HIPs are not limited to working in specific areas, they're generalists and will work with anyone about anything.

Disability Assistance

Wheelchair access

Contact Details

8:30 AM to 5:30 PM.

We are closed between 12.00pm-3.30pm Monday to Friday 

For after hours medical advice phone our practice number (09) 376 4658 and your call will be redirected.

For test results please call us in working hours.

You can access your test results through our patient portal Health 365 - to register ring reception. To access the portal go to www.health365.co.nz

26 Surrey Crescent
Grey Lynn
Auckland 1021

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Street Address

26 Surrey Crescent
Grey Lynn
Auckland 1021

Postal Address

26 Surrey Crescent
Grey Lynn
Auckland 1021

This page was last updated at 4:09PM on February 16, 2024. This information is reviewed and edited by Surrey Medical Centre.