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Te Hau o Te Ora

General Practice (GP) Service

Today

Description

Te Hau o Te Ora is a joint venture between WellSouth Primary Health Network, Hokonui Rūnanga and Awarua Whānau Services. We deliver primary care services similar to those delivered by general practice and mana whenua mandated Māori health providers.  

Our services include General Practitioner via Telehealth and Virtual consultation, Nurse led services, Health Improvement Practitioner and a Health Coach.  We work closely with our joint venture partners to ensure that our patients receive access to all support that we are able to collectively provide.

We are a Very Low Cost Access service.

Staff

General Manager: Ali Wilden

Service Manager: Bob Glassey

Doctors: Virtual Health and Telehealth Services available

Nurse Practitioner: Kirsty

Nursing Staff: Kate and Avon

Receptionists:  Cherie and Carla

Health Improvement Practitioner: Liz

Kaiawhina Health Coach: Melissa

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Phone: (03) 214 0040

Make an appointment

Phone: (03) 214 0040

Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$13.00
18-24 years$19.50
25-44 years$19.50
45-64 years$19.50
65+ years$19.50

Fees and Charges Categorisation

Fees apply, Partial fees apply

Hours

Mon – Fri 8:45 AM – 5:00 PM

After Hours:

Phone our main number and you will be transferred to an after hours service who will triage you and provide the next steps.

After hours: We partner with Practice Plus to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team. Practice Plus is available weekdays until 10pm and weekends/public holidays 8am-8pm. 

To access our afterhours service phone 03 214 0040 to be automatically connected. 

Click here to find out more and to register/book an appointment.

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Languages Spoken

English

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

  • In person consultation preferred, but virtual consultation provided as required

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Disability Assistance

Wheelchair access, A longer appointment time, Support to make decisions, Assistance to move around, More space to move around

Parking

Car parking is available off street, turn left from Clyde Street into the WellSouth carpark.  We have two disability parking spaces.  Additional (metered) carparking is available on the street.

Contact Details

40 Clyde Street
Invercargill
Southland 9810

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Street Address

40 Clyde Street
Invercargill
Southland 9810

Postal Address

Te Hau o Te Ora, Partnered Primary Care Services Limited
PO Box 649
Invercargill
Southland 9840

This page was last updated at 10:31AM on April 2, 2024. This information is reviewed and edited by Te Hau o Te Ora.