Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

We are NOT an accident and emergency clinic and operate with an appointment book and DO NOT provide a walk-in facility.

We DO NOT have x-ray or plaster facilities at our practice.

For accident care and urgent after hours medical care please use:

• Counties Care, 175 Great South Road, Papakura opposite Roselands Shopping Centre. Ph (09) 299 9380
  Clinic hours 8am - 8pm Mon to Fri and 8am - 9pm weekends and public holidays.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Please visit our website to get instructions on how to get and register on the App. www.drurysurgery.co.nz 

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

To request repeat prescriptions please go to our APP "The Doctors" or phone us on 092943005 to be put on our Nurse Queue for a call back.

Repeat medication

Whilst as a practice we do not endorse patients getting repeat prescriptions without review, we do appreciate that there are times when this is necessary.

 In all cases regular medical review will be required according to our Repeat Prescription Policy or as agreed with your doctor.

 For medico-legal and ethical reasons, as well as patients' wellbeing, some medical conditions will require a consultation with the doctor at regular intervals.

 Please be aware that there may be times when your doctor declines your request for a repeat prescription because it is deemed more appropriate for you to be reviewed. We are not trying to be obstructive, rather deliver safe care.

 Please allow at least 24 hours or the next working day if a Friday or before a Public Holiday for your doctor to process your prescription request.

We are unable to do same day requests.

See our website for prescription fees

When making a request for a prescription please ring and speak to one of our practice nurses on 092943005 or order online via our APP. We need to know the correct name and dose of medication. You need to allow at least 24 hours for your doctor to process your prescription request. There is a prescription fee.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Our doctors are able to provide minor surgery procedures commonly provided in primary care practices.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Patients are asked to contact one of our practice nurses to find out their results. Ph (09) 294 8630 option 1.

The nurses may be able to give you your test results over the phone or they may ask you to come into the practice in person to discuss the results with your doctor.

We advise that it is the practice policy for nurses to only ring and advise significant abnormal results and results that require a change in health management.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

• Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena^® or Jaydess^{® )} or non-hormonal (copper IUCD).
• Jadelle^® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

• a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
• a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

This service is provided by our practice nurse smear takers and routine screening is recommended and continues to be provided during alert level 3.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Drury Surgery Website Travel Information link You need to discuss your travel immunisation requirements with your doctor prior to ordering the vaccines and then make an appointment with our practice nurse to be given the vaccines.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Childhood immunisations are recommended and continue to be provided during alert level 3 and 4.

• Telehealth consultations for enrolled patients only
• Phone consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

To enable us to plan your care and minimise the risk to our staff and patients and to reduce the spread of the virus reception continues to screen for COVID-19 symptoms and close contacts.

Please phone reception 092943005 to book your phone consultation.

• Pregnancy vaccinations
• Childhood immunisation programme
• Catch-up missed vaccinations
• 45 year old vaccinations
• 65 year old vaccinations
• Adult flu vaccine
• Child flu vaccine
• Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
• Human Papillomavirus (HPV) vaccine
• Measles / Mumps / Rubella (MMR) vaccine
• Meningococcal vaccine
• Shingles vaccine
• Travel vaccinations
• Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Our service can help you request and print the following documents:

• International Travel Vaccination Certificate
• Your vaccination record

Our GP practice has team members who work alongside your doctor and nurses to provide you with a range of mental wellbeing supports and tools. These team members may include Health Improvement Practitioners (HIPs), Health Coaches and Support Workers.

View the following link for more information about wellbeing support in general practice and the national Access & Choice programme.

Preetika - is our Health Improvement Practitioner