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Torbay Community Doctors

Primary Healthcare Service

Today

8:00 AM to 5:00 PM.

Covid-19 testing

GP practice - enrolled and casual patients

This practice provides Covid-19 testing to enrolled and casual patients. Please call the practice for more information.

Description

We are a family centred surgery where you only see your own GP and where everyone knows your name. We offer a full range of general practice services to you and your family.  
Consultations are by appointment. Our standard consultation time is 15 minutes - this will vary to give you the time you need.

COVID Vaccination is available in Torbay - We are pleased to be able to offer our patients COVID vaccination locally at Long Bay Medical Centre every Wednesday morning in association with Torbay and Waiake Medical Centres.  This is an appointment only system.  Please contact the practice today to book your vaccination.  It is critical that patients keep to these appointments to make best use of the vaccine. 

Its time for FLUVAX - available from April 2021.  This is the last year of catchup for Shingles Vaccine ZOSTAVAX for 65-79 yr olds.  Next year it will only be given to 65yr olds.  We will offer Pneumovax vaccines to people with chronic respiratory diseases.  This vaccine is free only in a very limited number of circumstances.

For our younger people HPV vaccine reduces the risk of serious consequences of human papilloma virus infection.  This is free under 26yrs and should be completed if this has not already been done.

Contact our nurses for help with all immunisation questions. 

Our Fees - Rationale 

We welcome all of our patients and will continue to charge our usual fees and provide our usual services.  We currently still charge a fee for children 6-14yrs .

From December 1 2018 the Government has announced that some practices will charge Community Card Holders $18.50 for a consultation and that children under 14yrs will be free (this does not change funding for non-Community Card holders). The subsidies that they provide for these services match about 2/3 of the amount we need to cover our expenses.  As such we have not accepted this subsidy as we believe it will short change the care of Community Card Holders, make GP practices less viable, cause costs to be passed onto non-Community Card holders and probably increase hospital admissions.  It is likely that if you attend another practice that any additional services you get over a simple consultation will be charged as extra to try to recover some of these losses at those practices.  

We regret that if you are a Community Card Holder that you might have to accept an apparently cheaper service from another provider as we believe that the doctor/patient relationship is the core of General Practice.

Prescriptions
Dr Hunter will recommend the most appropriate medicines to treat your conditions.   If you have a question about your medication please consult with Dr Hunter who will be happy to discuss this based on scientific knowledge and 35yrs experience.  

COVID Vaccination
This is available to all patients.  We are privileged that scientists have done 10yrs work in 10 months to bring us this benefit.  When offered a vaccine we would hope all of our patients take up this opportunity.  While we respect your right to decline this vaccination this may limit your access to services, large events and travel and pose a risk to the vulnerable in society. We respect science and leadership in our practice. 

Vaccination significantly reduces the risk of hospitalisation and death from the virus by a huge factor (25x).  The risk of serious harm from the vaccine is 1 in 4 million - Compare this to unvaccinated risk where 1 in a hundred may die.  While the vaccine does not prevent infection it significantly reduces spread.  As a result vaccinated people are much safer to be around and this is reflected in vaccine passports.  

We now have the ability to move out of this "Groundhog Day" we find ourselves in.   I do not wish to engage in a war of wills with people who are anti-vaccination but please remember that to personally be safest we need to encourage everyone to get vaccinated whatever our stance.

 

Staff

Dr Paul Hunter
Our team is made up of one GP, Dr Paul Hunter, so you will always see the same person. Paul has been a GP in Torbay for 34 years.  He offers a friendly personal approach to his patients. 

He is interested in skin diagnosis and treatment - using a dermasope for diagnosis and cryo-gun for liquid nitrogen therapy. He has many years' experience in removal of skin lesions.

Many of our patients are older so he is experienced with multiple and complex problems of elderly patients - Paul also offers a clinic at a local retirement village.

Our younger patients are on the increase and so we also have an interest in children's health.

We are able to offer care and diagnosis for problems that specifically relate to men and women.  

Paul has an interest in issues relating to counselling and mental health.


Nursing Staff
Sharon is our nurse. She can assist with all your nursing needs in a friendly and helpful manner.  She is very experienced also and can educate, vaccinate and perform smear testing. 


Receptionists
Kay is our receptionist.  She will get to know you and your family as she arranges appointments and performs the complex tasks of practice administration. Carol shares reception duties with Kay later in the week.
 

Email and Cell Phone Contact
We rely on these contact methods for speed and efficiency.  Please make sure that these details are up to date with our receptionist. 

Our Text Phone (Not for voice message or urgent contact): 021 223 6775  this is monitored through the day and provides a convenient method of contact.  We can email you with results and forms as needed.  Please check your cellphone and email contact details (as well as usual address) are up to date at each visit. 

Our Nurse email:   

Doctors

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Usual Fees - (maximum usual fee)

Under 6 yrs  free

6-12 yrs

13-17yrs

 $31 - ($31)

 $38 ($41)

18-24 yrs  $42 - ($51)
25-44yrs  $54 - ($59.50)
45-64 yrs  $54 - ($59.50)
65+ yrs  $54 - ($59.50)  CSC $49 discretionary 

Our fee structure varies.  Maximum DHB controlled fees for usual service are shown in brackets. Extra fees may apply for use of specialised materials, equipment or time. We try to keep this to a minimum. 

Prescriptions ($27) - these are best arranged at least one day prior - extra fees may apply to same day, faxed or urgent prescriptions or applications for special authorities. 

One of our nurses can perform smear tests for $40.  Fees apply for nursing services.  

Skin lesion excision from $300.

ACC surcharge is $25-40 with a reduced fee for repeat ACC dressings.

We offer a wide range of vaccines for travel and seasonal flu vaccines (free to many patients).

We are now able to make your claims at the end of your consultation for Southern Cross Members through their Easy-Claim system streamlining availability of your insurance benefits. 

Hours

8:00 AM to 5:00 PM.

Mon8:00 AM – 5:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 1:00 PM
Thu – Fri8:00 AM – 5:00 PM

We are trialling having no surgery every alternate Wednesday morning.  There are now more appointments available on Thursday on these weeks and these can be booked here on the portal.

We have reduced our hours to 5pm closing for the next month due to our different working methods at present.  We will adapt this as needed.

The practice is closed for lunch from 1pm-2pm daily, and until 2.30pm on Tuesdays.

After hours contact:

ShoreCare Clinics:  Sovereign Building, Smale's Farm, 74 Taharoto Rd, Takapuna. Open 24hrs. 

                             948 East Coast Rd, Northcross.  Until 8pm each evening. Currently A Community Based                                                                               Assessment Centre for COVID 19 (by arranged appointment only)

Ph (09) 486 7777 - no advice is given over the phone. 

In case of emergency Dial 111 and ask for ambulance.

North Shore Hospital Emergency Clinic is open 24hrs. Shakespeare Rd, Milford.

 

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

Preferred urgent care clinic out of hours: Shorecare Urgent Care Northcross.

Covid testing hours - for GP practices, if hours differ to standard hours

8:30 AM to 4:00 PM.

Mon – Tue8:30 AM – 4:00 PM
Wed8:30 AM – 12:00 PM
Thu8:30 AM – 4:00 PM
Fri8:30 AM – 3:30 PM

Please remain in your car in rear carpark or on Willis St.  Ring reception and await guidance.  Please wear a mask.  Use hand sanitiser as you enter REAR steps. You will be directed to our Respiratory Surgery.  You will leave via this entrance.  There is no fee for COVID testing.  Any other fees will need to be paid on-line as you will not return through our reception. 

Languages Spoken

English

Services Provided

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking…

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Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an…

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Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will…

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Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and…

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Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known…

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Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the…

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Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container…

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Immunisation

Immunisations are provided at all primary care practices and are one of the most important services they provide. Immunisation has led to the decline of many lethal diseases including meningococcal…

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Cervical Screening

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 25 and 69. This includes women who have been…

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ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is…

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Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much…

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Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations…

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IUCD Insertion

An Intrauterine Contraceptive Device (IUCD) is inserted into a woman’s uterus to prevent pregnancy. Depending on the type of device, it will need to be changed after between three and…

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Telehealth Consultation

  • Video consultations
  • Phone consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call.… More

Wheelchair Access

Yes

Document Downloads

  • Enrolment Form (DOC, 54.5 KB)
    Enrolment forms - for new enrolments and where requested to update, please use this form, sign it and post or email it back to us. Please note children require their own form from 16yrs. Please include appropriate ID eg Passport, CSC or Birth Cert to prove eligibility for enrolment.

Contact Details

The surgery is open for consultations or by video or phone. The surgery has been reconfigured to separate different areas of care and to better protect our staff and patients. 

Video or Phone Consultations can be booked through the portal or via reception.  This allows non-contact consultations and assessments of what further measures may be required.  Most illness will be managed remotely where it is safe to do so.  Patients will be seen in the surgery or referred when there is a need. 

We need to know if you or anyone in your group have symptoms of cough, fever, runny nose, shortness of breath at the time of booking.  If you are attending the surgery then phone the reception to let them know you have arrived in the carpark.  Remain in your car until you are directed to appropriate areas of care.

Appointment booking is available through our patient portal or through reception. Please sign up to use this service through reception. 

Access to the Portal is at  Dr Hunter - portal  or search for Torbay Community Doctor on the Connectmed site and follow the instructions.

Video Consultations are by appointment only.

Enter the Virtual Waiting Room - Click Virtual Waiting (https://doxy.me/drphunter) - enter and wait just prior to your appointment time  

Phone Consultation on Cellphones - The Doctor will text you from the phone you are to call for the consultation - select option 3 at the voice prompt

Phone Consultation - Landlines - The Doctor will call you at your appointment time.

We prefer contactless electronic forms of payment.

Text phone (Txt only)   021 223 6775

Nurse email  tcdnurse@outlook.com

Admin email tcdfax@outlook.com

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987 Beach Road
Torbay
Auckland 0630

Information about this location

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Street Address

987 Beach Road
Torbay
Auckland 0630

Postal Address

PO Box 89025
Torbay
Auckland 0742

This page was last updated at 11:34AM on November 29, 2021. This information is reviewed and edited by Torbay Community Doctors.