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West Auckland > GPs / Accident & Urgent Medical Care > National Hauora Coalition >

Waitakere Union Health

General Practice (GP) Service

Today

9:00 AM to 5:00 PM.

Description

Established in 1988, our goal at Waitakere Union Health Centre is to help you to improve your health through the prevention, diagnosis and management of illness in a caring and supportive environment.

We are committed to equality and treat all patients with dignity and respect by embracing all people irrespective of race, gender, sexual orientation, religion, social class, age, or medical condition.

Our practice has Cornerstone Accreditation, recognising the highest quality of our primary health care service.

Our Medseek sibling clinics currently include; Ōtāhuhu Health Centre and Redhills Medical Centre.

Staff

Nurse Practitioners:

  • Carmel Rigby
  • Olivia Hammond
  • Simson Thomas
  • Sara Olley

Nurse Prescribers:

  • Christopher McMillan
  • Franz Arevalo

Registered Nurses:

  • Seshnee Pillay

Health Improvement Practitioner

  • Sheela Solomon

Health Coach

  • Alana Rusbatch

Pharmacist

  • Sanjeev Prakash

Doctors

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Enrolled patients

Make an appointment

https://app.managemyhealth.co.nz/eb/wuhc

Website / App

www.medseek.co.nz

Enrolling new patients

Yes

This practice is welcoming new patients to enrol.

What does "enrolling" mean?


Please present to reception or enrol online.
See waitakereunionhealth.co.nz for enrolment T's and C's.

Fees

Kia ora Union Members, 

We wish to inform you of an upcoming change to service entitlements. 

Starting 1st November 2025, Union Members will be entitled to 4 free services per calendar year (January to December). 

These services include: 

  • Consultations (each consultation = 15 minutes) 

  • Prescriptions 

Examples of how your annual allowance may be used: 

  • 4 consultations
  • 3 consultations + 1 prescription
  • 2 consultations + 2 prescriptions
  • Any other combination totalling 4 services 

Due to significant cuts in primary care funding across the region, our ability to continue offering highly subsidised services has been directly impacted. To ensure we can maintain the high quality care you deserve, it has become necessary to adjust our fees. 

We greatly appreciate your understanding and continued support. Our priority remains your health and wellbeing, and we are committed to providing the best possible care. 

If you have any questions, please speak with our reception team. 

Ngā mihi, 
Waitakere Health Centre


These fees are payable on the day of service, unless otherwise arranged with management. Failure to pay will result in further charges
/or debt collection activities.

Effective 1st October 2025

Monday to Friday:

 Doctor Consultation

Non-Union Member

Union Member * 

Child (0-16 years) 

FREE

-

Adult (17+ years) 

$15

FREE

Senior (65+ years) 

$10

FREE

ACC Consult All Ages

FREE

FREE

Minor Operation 

$400

$400 

Punch Biopsy

$50 to $250

$50 to $250

Insurance Letter/Form 

From $40

From $40 

Drivers Medical (DL9) 

$50

$25 

Repeat Prescription

(Not seen by GP, allow up to

3 working days) 

$10

FREE 

Urgent Repeat Prescription

(Not seen by GP, same day)

$35

$35

 Nurse Consultation

Non-Union Member

Union Member * 

Child (0-16 years) 

FREE

FREE

Adult/Senior (17+ years) 

$10

FREE

ECG only

$40

$40

Funded IV Infusion

$50

$50

Non-Funded IV Infusion

$150

$150

 

Additional

 Services

Non-ACC Dressing 

From $15

From $15 

Removal of Stitches

$10

$10

Depo Provera 

$10

$10

Liquid Nitrogen  

From $20

From $20 

Cervical Screening (LBC)

$10

$10

Cervical Screening (HPV)

FREE

FREE

 

 

Saturday Clinic

 

Doctor Consultation

 

 

Enrolled Patient

Casual Patient

Child (0-16 years)

$20

$45

Adult (17-64 years)

$35

$100

Senior (65+ years)

$30

$100

ACC Consult

$20

$50

Minor Operation

$400

$400

Punch Biopsy

$50 to $250

-

Insurance Form

From $60

-

 

Nurse Consultation

 

Child (0-16 years)

$20

$40

Adult (17-64 years)

$30

$40

Senior (65+ years)

$30

$40

ECG only

$40

$80

 

Additional Services

 

Non-ACC Dressing

From $15

$20

Removal of Stitches

$10

$20

Injection

$10

$20

Liquid Nitrogen

From $20

From $40

Drivers Medical

$50

-

Terms and Conditions

 Union membership benefits are void on weekends and after 5pm, normal rates apply.

No discounted repeat prescriptions will be issued on weekends, repeat prescriptions will be charged the standard fee of $35, regardless of age or CSC status.

Additional services including but not limited to the above incur normal fees. Additional services are invoiced in addition to Doctor or Nurse Consultation.

Injection Fee includes but not limited to Depo Provera, B12, Testosterone, Zoladex – excludes childhood immunisations (free) and travel vaccinations (weekday only, POA)

After hours surcharge effective weekends and after 5pm on weekdays.

Pre-booked appointments on weekends and after 5pm that are not attended incur a DNA (Did Not Attend) fee of $30.

 

Fees and Charges Categorisation

Free, Fees apply, Partial fees apply

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM
Sat 9:00 AM – 1:00 PM

CLOSED 12pm-1pm Monday to Friday.

After hours walk in clinic open Saturdays - restrictions and fees apply.

Appointments only weekdays - please call reception on 09 837 3933 or book online via ManageMyHealth

We are closed Sundays and Public Holidays.

After hours care

  • White Cross Lincoln Road
  • Waitakere Hospital Emergency Department
  • 0800 611 116 Healthline or www.healthline.govt.nz

Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan. Open 5 Jan — 9 Jan.

Preferred urgent care clinic out of hours: White Cross Henderson - Urgent Care.

Languages Spoken

English, Fijian, Interpreting Service, Filipino, Mandarin Chinese, Sinhala, Arabic

Services Provided

Wellbeing Programme in General Practice (IPMHA)

Our GP practice has team members who work alongside your doctor and nurses to provide you with a range of mental wellbeing supports and tools. These team members may include Health Improvement Practitioners (HIPs), Health Coaches and Support Workers. View the following link for more information about wellbeing support in general practice and the national Access & Choice programme.

Our GP practice has team members who work alongside your doctor and nurses to provide you with a range of mental wellbeing supports and tools. These team members may include Health Improvement Practitioners (HIPs), Health Coaches and Support Workers.

View the following link for more information about wellbeing support in general practice and the national Access & Choice programme.

Adult and child medical care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Cervical screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Child flu vaccine
  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Shingles vaccine
  • Meningococcal vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Health screening

Health screening tests check for health conditions or early warning signs of disease.

  • Cervical screening

Health screening tests check for health conditions or early warning signs of disease.

Lab results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Liquid nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Disability Assistance

Wheelchair access

Additional Details

LGBTQIA+ friendly, Face to face / Kanohi ki te Kanohi, Phone, Child / Tamariki friendly, Speak with women / wahine, Speak with men / tane

Travel Directions

We are conveniently situated in the Waitakere Hospital Grounds, Lincoln Road in Henderson.

Public Transport

Bus stop outside Waitakere Hospital - 3 minute walk to us.

Parking

Free parking is provided.

Contact Details

9:00 AM to 5:00 PM.

Providers please use: provider@wuhealth.co.nz

55-57 Lincoln Road
Henderson
Auckland
Auckland 0610

Information about this location

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Street Address

55-57 Lincoln Road
Henderson
Auckland
Auckland 0610

Postal Address

P.O. Box 22110
Ōtāhuhu 1620
Auckland

This page was last updated at 9:42AM on November 24, 2025. This information is reviewed and edited by Waitakere Union Health.