Lupa* I'm not sure how to spell it she wouldn't help with that, the receptionist was very rude and aggressive towards me. Has no patients and was very unpleasant to tall to. I would like to make a formal complaint please, I have asked for a manager and received no help sadly.
I will provide all information needed through recorded phone calls and my personal email. Please get back in contact with me as soon as possible to resolve this issue.
Thank you.

I made a phone call on Thursday evening. The receptionist was very businesslike, and the only words I heard were "Westview Medical Centre," "date of birth," and "name." Finally, she did explain in a sentence how to receive the medication.

There were no responses like "yes" or "of course" to my inquiries. It felt very cold, and I felt like I wasn't being treated as a person, which made me sad.

It's probably my fault for calling on Thursday evening and giving her one more task before she left. I recommend calling in the morning.

Good surgery and doctors but wait times for appointment are silly now. 1 week to get an appointment, used to be same day.