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Westgate Medical Centre

Primary Healthcare - Accident & Medical Service, Primary Healthcare

Reviews

Would not recommend, with a recommendation rating of 2

If you want quick service and would like your calls to be answered then don't waste your tie trying to get appointments to see a doctor or even as i have today check to see if my prescription is ready for collection then be prepared to wait and wait and wait on the phone for someone to answer !!! it doesn't happen.. i started to phone at 10am and still trying to call repeatedly time ow 10.43am and still not luck... i have tried now for the last time and the phones are off the hook !!!! not a good look .. there are a couple of doctors i go to there who I do recommend but it is a shame that you cant get into see them because by the time you get through on the phone their fully booked or you just cant get through !!!!

Thank you for your feeback, as you can imagine every time we go into lockdown or it appears as if we are going to go into lockdown we become overwhelmed with requests and consequently our phones get overloaded.
When you order a repeat prescription as per our policy unless you hear that is has been declined it will be ready after 72 hours (if normal script) or after 6pm for same day prescriptions, you do not need to phone to check if it has been actioned.

Our registered patients also have the option of using Manage My Health where they see their results and book appointments via an app. No need to phone!

Contact Details

Please note, we are located near the Countdown supermarket.

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Westgate Shopping Centre
13E Maki Street
Westgate
Waitakere

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Street Address

Westgate Shopping Centre
13E Maki Street
Westgate
Waitakere

Postal Address

13E Maki Street
Massey
Waitakere 0614

This page was last updated at 2:05PM on November 16, 2021. This information is reviewed and edited by Westgate Medical Centre.