Service types: Adult and child medical care.

Aurum Health’s services are designed to keep you well through proactive and preventative care. By building an ongoing relationship with a dedicated clinical team who know you, understand your history, and recognise what “normal” looks like for you, we focus on early intervention, thoughtful monitoring, and long-term wellbeing, not just support when you are unwell.

Learn more here.

• Video consultations
• Telehealth consultations - anyone can access
• Phone consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Our secure telehealth services are available wherever you are. This means you can connect with your clinical team while you're away from home, at work, or even on holiday. There's a level of confidence in knowing that your clinical team is there for you wherever you are.

Service types: Adult and child medical care.

Women’s health at Aurum is grounded in continuity, understanding, and proactive care across all stages of your life. By working with a consistent clinical team who take the time to know you, your history, and what is normal for your body, we support early identification of change, thoughtful prevention, and long-term wellbeing, not just care when something feels wrong. Our approach recognises the interplay between physical health, hormones, life stages, and lived experience, allowing care to evolve with you over time.

Long-term condition support at Aurum is built around continuity, coordination, and proactive care. By working with a dedicated clinical team who know your history and understand what “well” looks like for you, we focus on early identification of change, regular review, and steady support over time — not just responding when symptoms flare. Our approach helps people live well with long-term conditions through thoughtful monitoring, personalised planning, and care that adapts as life changes.

Service types: Adult and child medical care.

Aurum’s concierge approach to health means having a dedicated team who help coordinate your care, not just provide appointments. Alongside your clinicians, a relationship manager supports the practical details — organising bookings, follow-ups, referrals, and next steps — so care feels joined-up and easy to navigate. For example, if you’re away from home and need help arranging an urgent prescription or advice, you can contact Aurum and know support is close at hand from a team who already know you and your health.

Find out more here. 

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Aurum offers membership and programme-based support to walk alongside you on your weight-loss journey. Our approach focuses on understanding you, your health history, and what sustainable wellbeing looks like in your life. Support may include lifestyle and behavioural changes, clinical guidance, and, where appropriate, weight-loss medications, all delivered through an ongoing relationship with a dedicated clinical team. The goal is not short-term weight loss, but helping you reach and maintain a healthy weight in a way that feels considered, supported, and lasting.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

• Contraception (birth control) advice
• Menopause
• Male sexual health

Sexual and reproductive health services including sexual health screening, information and birth control.

Aurum Health clinicians can provide referrals to specialists and other healthcare services where appropriate.