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Description

Online doctors available 24 hours a day, 7 days a week.
Need to see a doctor online now? Connect with a trusted Tend GP from anywhere in NZ.

 
We understand that health issues don’t always wait for business hours. Whether you need urgent medical advice or support until you can see your regular doctor, our Online Now service connects you with a registered online GP in NZ, every day of the week.
 
No need to leave the house! Just download the Tend app and talk to a doctor online today.

Doctors

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Website / App

Download the Tend app to get started!

Make an appointment

How it works: 
  • Download the Tend app and sign up
  • Click 'See a clinician Online Now' on the homepage and follow the instructions in app to book an appointment
  • You’ll be shown an estimated wait time 
  • Join a virtual queue, our doctors will call you back when it’s your turn 
  • We’ll send a notification 20 mins before your appointment starts
  • Available nationwide online 24/7
  • Same day GP appointments up to 10 mins

Anyone can access

Download the Tend app to make an appointment. Tend's Online Now service is available to casual patients nationwide. You can see a doctor online 24/7 with the Tend app.

Casual (not enrolled) patients

Download the Tend app to make an appointment. Tend's Online Now service is available to casual patients nationwide. You can see a doctor online 24/7 with the Tend app.

Enrolled patients

Enrolling new patients

Yes

This practice is welcoming new patients to enrol.

What does "enrolling" mean?


Tend is enrolling new patients in Auckland, Tauranga, Christchurch and Ashburton only for the following clinics:

Enrolled patients will enjoy enrolled pricing for our Online Now service. All other patients will pay a flat rate of $79.95.

Fees

Enrolled Patients - as per your enrolled clinic fee

Casual Patients


Service
Under 14 yrs
14-17 yrs
18+ yrs
Online Now 24/7(10 mins)
$30
$55
$79.95
General consult(15 mins)
$79.95
$79.95
$79.95
General consult(30 mins)
$159.90
$159.90
$159.90


Casual Patients with CSC
 
Service
Under 14 yrs
14-17 yrs
18+ yrs
Online Now 24/7(10 mins)
Free
$30
$33
General consult(15 mins)
$79.95
$79.95
$79.95
General consult(30 mins)
$159.90
$159.90
$159.90
Pricing effective from 19 May 2025
Online Now appointments after hours (10pm - 8am) and on public holidays will cost an extra $10, except for those under 14 years with a CSC who are free at all times.

Fees and Charges Categorisation

Fees apply

Hours

See a doctor online 24/7 
Need to see a doctor online now? Connect with a trusted Tend GP from anywhere in New Zealand via the Tend app. Available 24 hours a day, 7 days a week including public holidays. 
Book your appointment now

Public Holidays: Open on all public holidays The following public holidays differ to standard opening hours: Good Friday (18 Apr, midnight – midnight), Easter Sunday (20 Apr, midnight – midnight), Easter Monday (21 Apr, midnight – midnight), ANZAC Day (25 Apr, midnight – midnight), King's Birthday (2 Jun, midnight – midnight), Matariki (20 Jun, midnight – midnight), Labour Day (27 Oct, midnight – midnight), Waitangi Day (6 Feb, midnight – midnight).

Languages Spoken

English, Malay, Mandarin Chinese, Hebrew, Arabic, Hindi

Services Provided

Video Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify. Connect with a Tend GP over video consultation for same day care via the Tend app. Appointments are up to 10 minutes long. This service is available to anyone in New Zealand, even overseas visitors. Simply download the Tend app to get started.

  • Video consultations
  • Telehealth consultations - anyone can access

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.


Connect with a Tend GP over video consultation for same day care via the Tend app. Appointments are up to 10 minutes long. This service is available to anyone in New Zealand, even overseas visitors. Simply download the Tend app to get started.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Urgent Prescriptions

*The prescribing of controlled medications such as strong pain killers, sedatives and stimulants requires close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.

Service types: Repeat Prescriptions.

*The prescribing of controlled medications such as strong pain killers, sedatives and stimulants requires close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.

Off-work Medical Certificate
Sexual Health

Sexually Transmissable Infection (STI) screening, contraception, reproductive issues, HIV Pre-exposure Prophylaxis (PrEP)

Sexually Transmissable Infection (STI) screening, contraception, reproductive issues, HIV Pre-exposure Prophylaxis (PrEP)

Women's Health

Heavy, irregular menstrual bleeding etc, menopause

Heavy, irregular menstrual bleeding etc, menopause

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Additional Details

Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Contact Details

This page was last updated at 12:09PM on July 1, 2025. This information is reviewed and edited by Tend Online Now 24/7.