?

Today

7:00 AM to 9:00 PM.

Covid-19 testing

Not provided

This practice is not currently providing COVID-19 testing. Please refer to a list of other testing services available.

Description

Same day online medical care

Got a medical concern you need advice on? Run out of your usual prescription and need more? Need peace of mind on something? Our team of online doctors and nurse practitioners are here to help.


Tend Online Now is a nationwide online GP service for anyone in Aotearoa accessible via the Tend app. 

Our expert doctors and nurses can diagnose and manage common health concerns remotely through online appointments.

You can either see the next available GP online for immediate care or, if you are in Auckland, you can book an online appointment in advance.

See an online doctor now

New Zealand wide

  • 10 min appointment
  • One-off condition or immediate need
  • No doctor choice, see the next available GP
  • Same day appointment
  • First-in first served
  • Estimated waiting time until your appointment
What we can treat online now*

Urgent prescriptions
Off-work medical certificate/sick note
Cold & flu symptoms

Headache, fever, chills, sore throat, runny nose, tender face (eyes, nose and cheeks)

Burning/stinging when passing urine
Skin irritations

Rash, bites, itching etc

Swollen, red and itchy eyes
Constipation and diarrhoea
Vomiting
Acid reflux
Stomach ache
Sprains and strains

 

*This service is not intended to replace your regular family doctor and is not suitable for WINZ certificates or urgent emergency situations.

The prescribing of controlled medications such as strong pain killers, sedatives and stimulants require close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.

Staff

Philippa Cameron: Registered Nurse
Nicole Harrison: Registered Nurse
Simonne Davies: Registered Nurse
Nicola Kirkham: Registered Nurse
Emma Robertson: Registered Nurse
Nicky Holder: Registered Nurse, Clinical Nurse Lead

Doctors

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Website / App

Download the Tend app to get started!

Make an appointment

How it works: 
  • Download the Tend app and sign up
  • Click 'See the next available GP' on the homepage and follow the instructions in app to book an appointment
  • You’ll be shown an estimated wait time 
  • Join a virtual queue, our doctors will call you back when it’s your turn 
  • We’ll send a notification 20 mins before your appointment starts
  • Available nationwide online, 7 days a week till 9pm every day
  • Same day GP appointments up to 10 mins

Anyone can access

Casual (not enrolled) patients

Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Tend is enrolling new patients in Auckland only for the following clinics:


Bay of Plenty and Christchurch coming soon - watch this space!

Fees

For all casual patients there is a flat fee of $79.00
For enrolled Tend patients, the cost will be as per your clinic's enrolled patient fee

Fees and Charges Categorisation

Fees apply

Hours

7:00 AM to 9:00 PM.

Mon – Fri 7:00 AM – 9:00 PM
Sat – Sun 9:00 AM – 9:00 PM

Public Holidays: Open on all public holidays The following public holidays differ to standard opening hours: Waitangi Day (6 Feb, 9:00 AM – 9:00 PM), Good Friday (29 Mar, 9:00 AM – 9:00 PM), Easter Monday (1 Apr, 9:00 AM – 9:00 PM), ANZAC Day (25 Apr, 9:00 AM – 9:00 PM), King's Birthday (3 Jun, 9:00 AM – 9:00 PM), Matariki (28 Jun, 9:00 AM – 9:00 PM), Labour Day (28 Oct, 9:00 AM – 9:00 PM).

Languages Spoken

English, Malay, Mandarin Chinese, Hebrew, Arabic, Hindi

Services Provided

Video Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify. Connect with a Tend GP over video consultation for same day care via the Tend app. Appointments are up to 10 minutes long. This service is available to anyone in New Zealand, even overseas visitors. Simply download the Tend app to get started.

  • Video consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Connect with a Tend GP over video consultation for same day care via the Tend app. Appointments are up to 10 minutes long. This service is available to anyone in New Zealand, even overseas visitors. Simply download the Tend app to get started.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Urgent Prescriptions

*The prescribing of controlled medications such as strong pain killers, sedatives and stimulants requires close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.

Service types: Repeat Prescriptions.

*The prescribing of controlled medications such as strong pain killers, sedatives and stimulants requires close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.

Off-work Medical Certificate
Sexual Health

Sexually Transmissable Infection (STI) screening, contraception, reproductive issues, HIV Pre-exposure Prophylaxis (PrEP)

Sexually Transmissable Infection (STI) screening, contraception, reproductive issues, HIV Pre-exposure Prophylaxis (PrEP)

Women's Health

Heavy, irregular menstrual bleeding etc, menopause

Heavy, irregular menstrual bleeding etc, menopause

Additional Details

Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Contact Details

7:00 AM to 9:00 PM.

This page was last updated at 5:11PM on February 15, 2024. This information is reviewed and edited by Tend Online.