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The Doctors Online
Virtual Care Clinic Service
Today
8:00 AM to 5:00 PM.
Description
At The Doctors Online, it’s our goal to offer a convenient online GP service that puts you in touch with an experienced doctor, when and where it suits you.
When you can't get in to see your regular GP or want to see a doctor from home or at work, you can get a casual appointment to see a doctor online - it takes just a few minutes to book.
We take the time to listen and care and the 15-minute appointment times make sure you get enough time to discuss your health concerns.
Staff
Our clinicians are all New Zealand registered GPs and Nurse Practitioners and we're backed by The Doctors trusted brand of medical centres around the country.
Doctors
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Dr Shewa Basharati
General Practitioner
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Dr Nichola Callender
General Practitioner - Vocationally Registered
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Dr Martine Gerritsen
General Practitioner
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Dr Kim Hurst
General Practitioner - Vocationally Registered
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Dr Marianne Kim
General Practitioner - Vocationally Registered
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Dr Lauren McKenzie
General Practitioner - Vocationally Registered; Virtual Care Lead
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Dr Maaike Mewe
General Practitioner - Vocationally Registered
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Dr Emily O'Regan
General Practitioner - Vocationally Registered
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Dr Daniel Quistorff
General Practitioner - Vocationally Registered
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Dr Chioma Rouse-Amadi
General Practitioner - Vocationally Registered
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Dr Elinor Slater
General Practitioner - Vocationally Registered
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Dr Nikki Vadgama
General Practitioner - Vocationally Registered
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Anyone can access
Make an appointment
You’ll need a smartphone, tablet or laptop with a camera and a good Wifi connection.
- Answer a few simple health questions
- Choose a doctor, date and time
- Enter some personal details
- Pay online, receive your booking confirmation
- Click the link we send you via email
- The clinician will join you for your consultation
- Your consultation lasts up to 15 minutes
Enrolling new patients
Does not apply
This service does not enrol patients.
Fees
| Age Range | Without CSC | With CSC |
| Under 14 years | $30.00 | Free |
| 14-17 years | $55.00 | $30.00 |
| 18+ years | $89.00 | $33.00 |
When you book an appointment, you can easily pay securely online with a credit or debit card. Please note that any additional services, such as post-consult tests, blood work, medications, or follow-up medical investigations, may incur separate charges from other providers. The Doctors Online consultation fees do not cover pharmacy-related costs, such as script fees.
Fees and Charges Categorisation
Fees apply, Free
Hours
8:00 AM to 5:00 PM.
| Mon – Fri | 8:00 AM – 5:00 PM |
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Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.
Languages Spoken
English
Services Provided
This service is part of Health NZ's National Online GP Care programme, giving whānau access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.
This service is part of Health NZ's National Online GP Care programme, giving whānau access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.
This service is part of Health NZ's National Online GP Care programme, giving whānau access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
- Video consultations
- Phone consultations
- Telehealth consultations - anyone can access
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
Please request during your consultation while your condition is being assessed. If you require an extension on an existing certificate, a follow-up appointment is necessary for reassessment.
Please request during your consultation while your condition is being assessed. If you require an extension on an existing certificate, a follow-up appointment is necessary for reassessment.
Please request during your consultation while your condition is being assessed. If you require an extension on an existing certificate, a follow-up appointment is necessary for reassessment.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
For specialists, imaging, laboratory tests
For specialists, imaging, laboratory tests
For specialists, imaging, laboratory tests
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.
While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sexual and reproductive health services including sexual health screening, information and birth control. Pregnancy testing blood checks can be arranged.
Sexual and reproductive health services including sexual health screening, information and birth control. Pregnancy testing blood checks can be arranged.
- Contraception (birth control) advice
- STD checks (Sexually transmitted disease)
- Male sexual health
- Menopause
- Pregnancy testing
Sexual and reproductive health services including sexual health screening, information and birth control.
Pregnancy testing blood checks can be arranged.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. Pain management e.g mild headaches, migraines, minor joint pain, muscle strains
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. Pain management e.g mild headaches, migraines, minor joint pain, muscle strains
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
- Pain management e.g mild headaches, migraines, minor joint pain, muscle strains
Additional Details
Online / virtual / app
Online Booking URL
Website
Contact Details
8:00 AM to 5:00 PM.
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Phone
0800 249 442
Healthlink EDI
gx2house
Email
Website
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This page was last updated at 1:50PM on November 4, 2025. This information is reviewed and edited by The Doctors Online.