Community Health Service
Private Bag 93311
Otahuhu
Auckland 1640
Community Health Service
Private Bag 93311
Otahuhu
Auckland 1640
Phone (09) 277 3440
Email efaxreferralscc@middlemore.co.nz
This service provides continence support and assessments for people from the age of 4 with bowel and bladder problems. Please note - children accepted to the service need to have a condition which affects their normal growth and development.
Your continence assessment may include:
· An appointment with the Continence Nurse or Pelvic Health Physiotherapist
· Assessment of bladder and bowel problems
· Bladder diary
· Bladder ultrasound scan
From this assessment a treatment plan will be discussed with you and agreed upon to improve your symptoms. This may include:
· Education and support to you and your carers
· Pelvic floor exercises +/- bladder retraining
· Bowel management programmes
· Advice on continence products and the supply of products where the Ministry of Health Continence Service Specifications criteria are met.
· Referral on to other specialist services such as Urology as needed
NOTE: Products are NOT a first line treatment and will be offered to those that meet criteria
GP referral - Information required
1. Incontinence needs to have been an issue for longer than 3 months.
2. New Zealand citizen or permanent resident
3. Those aged 4-10 years with a condition that affects their normal development.
Frequently asked questions:
1. Will I get supplied with pads?
A full assessment needs to be done to see if continence products are required and meet the Ministry of Health Criteria.
2. How can I get a referral to the service?
Your GP or other healthcare professional can refer via e-referral
Resources:
Counties Manukau pelvic health physio’s video
Children with soiling issues “the poo in you”
Phone: Continence helpline 0800 650 659
https://www.healthpoint.co.nz/public/community/community-health-service-counties-manukau/