Asian Health Services | Te Whatu Ora

Postal Address

Private Bag 93 503
Takapuna
Auckland 0740

Contact Details

Phone (09) 442-3232

0800 88 88 30

1) Asian Health Services - General enquiries

     0800 88 88 30 or  DDI  09 442-3232  

2) Asian Patient Support Service

    North Shore Hospital  09 486-8920 extn. 47101   

    Waitakere Hospital     09 837-8831

3) Asian Mental Health Service

    09  486-8920  extn. 47321 or DDI 09 487-1321 

4) WATIS Interpreting 

    Watis@waitemataDHB.govt.nz

WATIS - Waitematā Translation & Interpreting Service

WATIS is a WDHB in-house translating and interpreting service with a 24-hour, 7-days call centre for coordinating requests for 123+ languages, including NZ Sign language. Please see the main campus information for North Shore Hospital for the range of languages that an interpreter can be made available for.

Interpreting Service provided include:

• SINT - onsite interpreting. Interpreters are present at meetings/interviews to facilitate communication between parties
• TINT - telephone interpreting. Interpreters facilitate communication between parties over the telephone
• VIS - video interpreting service. e.g. remote interpreting for Telehealth sessions  
• APC - appointment confirmation. Interpreters contact clients by telephone to confirm, cancel or reschedule appointments
• TA - telephone assignment. Interpreters make several telephone calls relating to the same client e.g. reminding clients to take medication
• Document Translation – translation of any written information e.g. brochures, health information, etc.


For booking enquiries contact WATIS Call Centre:
Phone: (09) 442 3211 
WDHB  Extn. 42211
E-mail: watis@waitemataDHB.govt.nz

Or you could request booking online at www.watis.org.nz

For fees, recruitment or other enquiries contact Hong Lo:
Phone (09) 442 7219 E-mail:

https://www.healthpoint.co.nz/public/hospital-based-support-service/asian-health-services-te-whatu-ora/