Needs Assessment and Service Co-ordination (NASC) | Auckland | Te Toka Tumai | Te Whatu Ora

Contact Details

Phone 0800 631 1234

Needs Assessment and Service Co-ordination
Phone: 0800 631 1234


Respite Care
Phone: (09) 307 4949 ext.27852


Seniorline
Phone:
(09) 375 4395 or 0800 725 463

Needs Assessment

This is a service for those 65 and over living in the Central Auckland area.

Needs assessment aims to help older people to remain living at home, safely and independently, for as long as possible. The service provides needs assessments for people with disabilities or long-term health problems which reduce their ability to stay independent and can arrange home care services if criteria are met. If it is not possible for a client to stay at home safely, the service can authorise entry into a rest home or private hospital. 

The service also provides general information to the public on support services.

What to expect?

A needs assessor will visit you and work through an assessment with you. The assessment identifies tasks that you find difficult and discovers what support others e.g. family/whānau, community support groups, etc., can provide.  

The assessor will then identify which needs will require support from formal services. 

Needs assessors also refer for specialist assessments, e.g. occupational therapy and physiotherapy to ensure that your abilities are maximised. 

Family/whānau/support people are welcome to attend the assessment.

We can provide appropriate assessors if you are a Māori or Pacific Island client.
 
Areas of assessment:
- health problems
- personal care
- domestic management
- mobility
- communication
- support networks
- recreational, spiritual, social situation
- caregiver support.

https://www.healthpoint.co.nz/public/older-peoples-health/needs-assessment-and-service-co-ordination/