Tauranga Women's Refuge & Support Services

258 Ngatai Road, Ōtūmoetai, Tauranga

Contact Details

Phone (07) 541 1910

24/7 Crisis Helpline: 0800 867 338 (0800 TO REFUGE)

Street Address

258 Ngatai Road
Otūmoetai
Tauranga
Bay of Plenty 3110

Postal Address

Box 8068, Cherrywood
3145 Tauranga

Description

Our safety planning and support services include:

24/7 freephone 0800 867 338
Talk with our Advocates about your safety plan needs
 
Temporary Safe House
Communal accommodation for women and their children experiencing Domestic Violence and at risk of ongoing violence and abuse

Community Services
You do not have to be in Refuge [safe house] to access safety and support sevices

We provide phone and face-to-face 
Safety Plan and Support Plan
Advocacy and Social Work
Safety Alarm
Programmes, Wananga and Workshops
Counselling
WINZ, Oranga Tamariki, Whatu Ora, Police, Family Court [advice and information]
Referrals to Health, Justice, Welfare, Wellbing and Cultural services 

 

Staff

- Advocates 
- Facilitators
- Counsellors
- Social Workers
- Children Advocates
- Māori and Non-Māori practitioners 
- Female and Male practitioners
- Youth Advocates

Fees and Charges Categorisation

Free

Fees and Charges Description

No charge for our services

Hours

8:30 AM to 4:30 PM.

Mon – Fri 8:30 AM – 4:30 PM

Community Office hours are Mon - Fri 8.30am - 4.30pm

After Hours Contact -
 24 hour /7 DV  helpline 0800 86 7338 to speak with an Advocate about a safety plan.

Languages Spoken

English, Māori

Services Provided

Abuse and violence support
Advocacy
Family / whānau support
Information, education & support
Refuge

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Speak with men / tane, Online / virtual / app

Parking

Parking available

Region

Bay of Plenty


https://www.healthpoint.co.nz/community-health-and-social-services/refuge/tauranga-womens-refuge-support-services/