Lakes > Mental Health & Addictions >
Manaaki Ora Trust
Addiction Service, Kaupapa Māori, Community Health, Social, Stop Smoking, Gambling Harm
Today
16-20 Houkotuku Street, Ohinemutu, Rotorua
9:00 AM to 4:30 PM.
Description
Manaaki Ora Trust is a kaupapa Māori health, social services and education provider that stems from the integration of Tipu Ora and Te Utuhina Manaakitanga. Manaaki Ora has grown from the aspirations of Te Arawa to ensure Māori are healthy, live well and are able to access the services and support that they need. We are a leading service provider utilising kaupapa Māori approaches for the well-being of all people.
How do I access this service?
Referral, Contact us, Walk in
Fees and Charges Categorisation
Free
Fees and Charges Description
Most services are free but please contact us to discuss.
Hours
16-20 Houkotuku Street, Ohinemutu, Rotorua
9:00 AM to 4:30 PM.
| Mon – Thu | 9:00 AM – 4:30 PM |
|---|---|
| Fri | 9:00 AM – 4:00 PM |
We can offer after hour appointments if required. Please discuss this when making contact with us.
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Waitangi Day (6 Feb).
Languages Spoken
English, Māori
Programmes
Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua. We will also see young people in their own homes or at our offices based in town. Our counsellors see young people who: Want some information or support Want to kōrero/talk about stuff that is bothering them Are worried about themself or a friend or family Are getting into trouble because of alcohol and other drugs Are using alcohol or drugs to cope with strong feelings or stress
Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua. We will also see young people in their own homes or at our offices based in town. Our counsellors see young people who: Want some information or support Want to kōrero/talk about stuff that is bothering them Are worried about themself or a friend or family Are getting into trouble because of alcohol and other drugs Are using alcohol or drugs to cope with strong feelings or stress
- Programme Areas
Addictions - drug & alcohol, Kaupapa Māori
- Programme Type
Advocacy / group / family whānau support (AOD), Alcohol or drug counselling and support, Kaupapa Māori alcohol or drug addiction
- Regions
Lakes
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
To self refer, drop in to our offices at 1272 Fenton Street, Rotorua. We are open Monday to Friday 9.00am-4.30pm.
Description
Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua. We will also see young people in their own homes or at our offices based in town.
Our counsellors see young people who:
- Want some information or support
- Want to kōrero/talk about stuff that is bothering them
- Are worried about themself or a friend or family
- Are getting into trouble because of alcohol and other drugs
- Are using alcohol or drugs to cope with strong feelings or stress
The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use. Individual and/or group interventions are offered in a free and confidential setting. For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.
The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use. Individual and/or group interventions are offered in a free and confidential setting. For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.
- Programme Areas
Addictions - drug & alcohol, Gambling harm, Kaupapa Māori
- Programme Type
Advocacy / group / family whānau support (AOD), Alcohol or drug counselling and support, Gambling harm counselling, Kaupapa Māori alcohol or drug addiction
- Regions
Lakes
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
To self refer, drop in to our offices at 1272 Fenton Street, Rotorua. We are open Monday to Friday 9.00am-4.30pm.
Description
The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use. Individual and/or group interventions are offered in a free and confidential setting.
For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.
Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service. Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm. Group work and individual interventions are part of the programme. We work with a broad range of whānau from across Aotearoa. If you are interested in learning more about what is offered, please make contact.
Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service. Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm. Group work and individual interventions are part of the programme. We work with a broad range of whānau from across Aotearoa. If you are interested in learning more about what is offered, please make contact.
- Programme Areas
Addictions - drug & alcohol, Detox and rehabilitation, Kaupapa Māori
- Programme Type
Kaupapa Māori alcohol or drug addiction, Residential alcohol and drug treatment (rehabilitation)
- Regions
Tairāwhiti, Hawke's Bay, MidCentral, South Auckland, East Auckland, West Auckland, Waikato, Central Auckland, Hutt, Taranaki, Northland, Wellington, Lakes, North Auckland, Bay of Plenty, Whanganui, Wairarapa
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
DHB clinical services, Corrections
Referral Process
If you would like more information about Te Whare Oranga Ngakau or would like to make a referral please phone us on (07) 348 3586 or email twonreferral@manaakiora.org.nz
Entry criteria:
- 18+ and living in the Midlands region, although we can take referrals for methamphetamine treatment from across the North Island
- have a primary alcohol and/or drug problem
- have a stable physical and mental health status
- be motivated to complete a 12 week drug and alcohol programme
- have an identified community AOD worker
- is open to a kaupapa Māori approach
Description
Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service.
Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm. Group work and individual interventions are part of the programme.
We work with a broad range of whānau from across Aotearoa. If you are interested in learning more about what is offered, please make contact.
Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino. The service is mobile and confidential.
Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino. The service is mobile and confidential.
- Programme Areas
Gambling harm, Kaupapa Māori
- Programme Type
Gambling harm counselling, Kaupapa Māori gambling harm, Venue exclusion for problem gamblers, Workforce training - gambling harm
- Regions
Lakes
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Feel free to drop into our offices at 1272 Fenton Street, Rotorua, email us at tu_admin@manaakiora.org.nz or call 0800 646 624. Free text 5030.
Description
Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino.
The service is mobile and confidential.
Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.
Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.
- Programme Areas
Helplines / e-mental health, Kaupapa Māori, Other addictions, Stop smoking
- Programme Type
Kaupapa Māori stop smoking, Maternal stop smoking, Other addictions counselling and support, Stop smoking helpline, Stop smoking support
- Regions
Central Lakes
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Our Stop Smoking Service operates from the Tunohopu Health Centre, 16-20 Houkotuku Street, Ohinemutu, Rotorua with a satellite site at Waiora House, 129 Spa Road, Taupō.
Contact us: 0800 348 2400, or email referralhub@manaakiora.org.nz.
Description
Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.
Services Provided
FREE health assessments and support for pēpi, tamariki and their whānau at varying stages between birth and 5 years. This includes B4School Check to prepare your tamariki for school. We also have an immunisation clinic for tamariki and hapū māmā every Tuesday.
FREE health assessments and support for pēpi, tamariki and their whānau at varying stages between birth and 5 years. This includes B4School Check to prepare your tamariki for school. We also have an immunisation clinic for tamariki and hapū māmā every Tuesday.
FREE health assessments and support for pēpi, tamariki and their whānau at varying stages between birth and 5 years. This includes B4School Check to prepare your tamariki for school. We also have an immunisation clinic for tamariki and hapū māmā every Tuesday.
FREE service that provides support to find a midwife and connect with other health and social services appropriate to your needs.
FREE service that provides support to find a midwife and connect with other health and social services appropriate to your needs.
Service types: Pregnancy and parenting, Parenting education, Pregnancy support, Transport, Advocacy, Kaupapa Māori.
FREE service that provides support to find a midwife and connect with other health and social services appropriate to your needs.
FREE service providing support to find a midwife and connect with other health and social services appropriate to your needs.
FREE service providing support to find a midwife and connect with other health and social services appropriate to your needs.
FREE service providing support to find a midwife and connect with other health and social services appropriate to your needs.
FREE service providing mothercraft/hands on practical support to care for baby.
FREE service providing mothercraft/hands on practical support to care for baby.
Service types: Pregnancy and parenting, Parent wellbeing, Breastfeeding support, Parenting education, Support after birth, Family / whānau support.
FREE service providing mothercraft/hands on practical support to care for baby.
FREE service focusing on achieving positive outcomes for children through strengthening the whānau (family) to be self sufficient and to ensure that tamariki (children) have the best possible start in life until the child is 5 years old.
FREE service focusing on achieving positive outcomes for children through strengthening the whānau (family) to be self sufficient and to ensure that tamariki (children) have the best possible start in life until the child is 5 years old.
Service types: Family / whānau support, Pregnancy and parenting, Parenting education, Parent wellbeing.
FREE service focusing on achieving positive outcomes for children through strengthening the whānau (family) to be self sufficient and to ensure that tamariki (children) have the best possible start in life until the child is 5 years old.
FREE service providing enhanced support for hapū māmā, pāpā, and their whānau focusing on healthy pregnancy, strong relationships and confident parenting. We provide parenting & hapū wānanga, health assessments and Well Child Tamariki Ora checks after pēpi is born. We work collaboratively with other health, social and education providers.
FREE service providing enhanced support for hapū māmā, pāpā, and their whānau focusing on healthy pregnancy, strong relationships and confident parenting. We provide parenting & hapū wānanga, health assessments and Well Child Tamariki Ora checks after pēpi is born. We work collaboratively with other health, social and education providers.
Service types: Young mums, Pregnancy and parenting, Support after birth, Pregnancy support, Parent wellbeing, Parenting education, Support for Dads, Breastfeeding support, Family / whānau support, Car seats and safety, Family / whānau support, Information, education & support, Kaupapa Māori, Pacific People.
FREE service providing enhanced support for hapū māmā, pāpā, and their whānau focusing on healthy pregnancy, strong relationships and confident parenting.
We provide parenting & hapū wānanga, health assessments and Well Child Tamariki Ora checks after pēpi is born.
We work collaboratively with other health, social and education providers.
Manaaki Ora PTE is a Private Training Establishment offering New Zealand Certificate and Diploma level courses in Whānau Ora across Aotearoa. We also offer He Kākano, a micro-credential (short course) as an introduction to te ao Māori through a hauora lens. Our courses prepare kaimahi working with whānau in the community, (not only Whānau Ora Navigators, but all those working with whānau), with the best possible skills and knowledge to support whānau to achieve their aspirations. Our courses are delivered in a wānanga setting, with assessments being completed online. Pūkenga Mātauranga, who are highly qualified and respected in their field of expertise, present relevant, engaging information alongside passionate kaiako. Tauira will be assessed with NZQA unit standards and modules using a variety of assessment methods.
Manaaki Ora PTE is a Private Training Establishment offering New Zealand Certificate and Diploma level courses in Whānau Ora across Aotearoa. We also offer He Kākano, a micro-credential (short course) as an introduction to te ao Māori through a hauora lens. Our courses prepare kaimahi working with whānau in the community, (not only Whānau Ora Navigators, but all those working with whānau), with the best possible skills and knowledge to support whānau to achieve their aspirations. Our courses are delivered in a wānanga setting, with assessments being completed online. Pūkenga Mātauranga, who are highly qualified and respected in their field of expertise, present relevant, engaging information alongside passionate kaiako. Tauira will be assessed with NZQA unit standards and modules using a variety of assessment methods.
- Skills courses
Manaaki Ora PTE is a Private Training Establishment offering New Zealand Certificate and Diploma level courses in Whānau Ora across Aotearoa. We also offer He Kākano, a micro-credential (short course) as an introduction to te ao Māori through a hauora lens.
Our courses prepare kaimahi working with whānau in the community, (not only Whānau Ora Navigators, but all those working with whānau), with the best possible skills and knowledge to support whānau to achieve their aspirations.
Our courses are delivered in a wānanga setting, with assessments being completed online.
Pūkenga Mātauranga, who are highly qualified and respected in their field of expertise, present relevant, engaging information alongside passionate kaiako. Tauira will be assessed with NZQA unit standards and modules using a variety of assessment methods.
Our Youth Service offers support for rangatahi not in employment, education or training or young people who receive a Youth or Young Parent Payment. Our Youth Service provides the following services in Rotorua: Youth Payment Young Parent Payment NEET – Mentoring and Support
Our Youth Service offers support for rangatahi not in employment, education or training or young people who receive a Youth or Young Parent Payment. Our Youth Service provides the following services in Rotorua: Youth Payment Young Parent Payment NEET – Mentoring and Support
Our Youth Service offers support for rangatahi not in employment, education or training or young people who receive a Youth or Young Parent Payment. Our Youth Service provides the following services in Rotorua:
- Youth Payment
- Young Parent Payment
- NEET – Mentoring and Support
Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm. He Hikoi Hohourongo (Adult Safety Programme) - The programme is designed to assist/support wāhine to gain full recognition of the cycle of violence while offering interventions tailored to meet their needs. Te Huringa o te Ao - Supports sustainable behaviour change for men to restore whānau wellbeing. Non-Violence Programme - Ten-week programme to encourage positive relationships, providing tools for conflict resolution to support their journey of wellbeing and self-control. Rotorua, Taupō, and Tūrangi.
Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm. He Hikoi Hohourongo (Adult Safety Programme) - The programme is designed to assist/support wāhine to gain full recognition of the cycle of violence while offering interventions tailored to meet their needs. Te Huringa o te Ao - Supports sustainable behaviour change for men to restore whānau wellbeing. Non-Violence Programme - Ten-week programme to encourage positive relationships, providing tools for conflict resolution to support their journey of wellbeing and self-control. Rotorua, Taupō, and Tūrangi.
- Family violence intervention
- Support groups
- Conflict resolution mediation
- Victim support
- Information and support
- Education programmes
- Counselling
Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.
He Hikoi Hohourongo (Adult Safety Programme) - The programme is designed to assist/support wāhine to gain full recognition of the cycle of violence while offering interventions tailored to meet their needs.
Te Huringa o te Ao - Supports sustainable behaviour change for men to restore whānau wellbeing.
Non-Violence Programme - Ten-week programme to encourage positive relationships, providing tools for conflict resolution to support their journey of wellbeing and self-control. Rotorua, Taupō, and Tūrangi.
Response service for older people at risk of abuse and neglect. This service is available in Western Bay of Plenty, Eastern Bay of Plenty, Taupō and Tūrangi.
Response service for older people at risk of abuse and neglect. This service is available in Western Bay of Plenty, Eastern Bay of Plenty, Taupō and Tūrangi.
Response service for older people at risk of abuse and neglect. This service is available in Western Bay of Plenty, Eastern Bay of Plenty, Taupō and Tūrangi.
If you are after information about our dental service, please click the link below: Tipu Ora Dentists • Healthpoint
If you are after information about our dental service, please click the link below: Tipu Ora Dentists • Healthpoint
If you are after information about our dental service, please click the link below:
Tipu Ora Dentists • Healthpoint
Disability Assistance
Wheelchair access, Wheelchair accessible toilet, Mobility parking space
Additional Details
Face to face / Kanohi ki te Kanohi
Region
Lakes
Website
Contact Details
9:00 AM to 4:30 PM.
-
Phone
0800 348 2400
Healthlink EDI
tipu9ora
Email
Website
Street Address
16-20 Houkotuku Street
Ohinemutu
Rotorua 3010
Postal Address
PO Box 807,
Rotorua 3010
1272 Fenton Street, Rotorua
Lakes
9:00 AM to 4:30 PM.
-
Phone
(07) 348 3598
Healthlink EDI
tipu9ora
Email
Website
1 Brookland Road, Western Heights, Rotorua
Lakes
9:00 AM to 5:00 PM.
-
Phone
0800 777 277
Healthlink EDI
tipu9ora
Email
Website
Waiora House, 129 Spa Road, Taupō
Lakes
9:00 AM to 4:30 PM.
-
Phone
0800 348 2400
Healthlink EDI
tipu9ora
Email
Website
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This page was last updated at 1:45PM on June 16, 2025. This information is reviewed and edited by Manaaki Ora Trust.